I am quite pleased with the service from HostPresto. Their customer service team is exceptional—they actually took the time to listen to our issue/problem and executed the right actions in a very time... Toon meer
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Lees wat reviewers zeggen
Having a technical issue that I couldn't find the answer to. In the past other host providers have basically said 'tough luck' (I won't name them) but we returned a few years ago to HostPresto and hav... Toon meer
I’ve been hosting with them for several years and recently needed help downgrading my hosting package. The process involved a few technical steps, including a domain change and restoring the websi... Toon meer
An issue occurred with our email that was dealt with very quickly, resulting in everything getting back to normal working order in a short time. Support staff were very good at diagnosing and resolvin... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
UK web hosting and domain name registration provider, Affordable prices, 24x7 support, daily backups and much more.
Contactgegevens
16-18 Barnes Wallis Road, Segensworth East, PO15 5TT, Fareham, Verenigd Koninkrijk
- admin@hostpresto.com
- hostpresto.com
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I've been with Host Presto since 2017
I've been with Host Presto since 2017, and I'm very pleased with their service.
When I needed help with an SSL certificate, they quickly responded as always, and therefore, I would recommend them anytime.
Excellent customer service
There are always hiccups in life, but how we deal with them is the key. These guys have it nailed! They are extremely responsive and have patience. Plus they always check back to see how things are going. Big thumbs up from us.
Fantastic technical support
Fantastic technical support! Don’t look anywhere else! Prompt and efficient as always.
Great hosting service
As for my problem today, the company has always responded promptly to any queries and error reports, and we have been very pleased with their level of service,
Excellent technical support
Excellent technical support. Prompt and effective - the way it should be. No AI chatbot rubbish here - they actually know what they're talking about!
No problems in requesting and…
No problems in requesting and activating closure of website
The BEST support and service in the UK (seriously)
The BEST support and service in the UK! Super satisfied with the folks at HostPresto. A friend recommended them in a post on LinkedIn, and we signed up for a dedicated server. The price is fair, their service is great, and most importantly, their support team answered all our questions. Their technicians did a great job accommodating our needs and configured our server twice, free of set up fees that other companies may charge.
Usual speed with quick and easy…
Usual speed with quick and easy response. I had accidentally failed to cancel subscription - so, HostPresto, advised to cancel subscription and they would refund.
Was advised had been refunded and showed in PayPal account, although PayPal dawdled with refund taking 5 days - but all resolved. I always find HostPresto quick to act upon customers tickets. Have used them for some 20 odd years both in my work domains, my own domains and that of clients.
It's Sunday morning about 5:30
It's Sunday morning about 5:30 and I'm up and working because the hours are quiet and I can think clearly at that time. So I try to log on to my email but the little wheel just goes round and round and then - poof! It times out. Try another machine. Still nothing. I get on to Host Presto and leave a ticket. Not really expecting anything given the day and time. But they fix it within an hour! I'm impressed. Impressed and grateful. You know a company is solid when they can handle something like that.
Prompt and helpful response especially…
Prompt and helpful response especially as my account has expired. Would recommend.
I asked hostpresto for technical…
I asked hostpresto for technical support. The process of raising the ticket was easy. The technician who contacted me was professional and resolved my problem quickly. They then fed back about the experience. Thanks everyone there
Perfect resolution to my tech problem
I very rarely need to ask for help as…
I very rarely need to ask for help as my sites on HostPresto work reliably. However, on this occasion I could not get the FTP login to work. It took 3 emails to get it working properly. It took about 3 hours in total to solve my problem. The help was excellent and correctly diagnosed. I have had the same very good experience on all of the other times I had contact them for help over the last 4 years.
Great support for domains and hosting
Great support for domains and hosting. Helped in setting up the correct DNS settings for website and email. Knowledgeable and quick responses. Recommend highly!
Excellent hosting and the support is…
Excellent hosting and the support is amazing.
I have used HostPresto for over 15 years and I have never had any issues.
Highly recommend.
HostPresto are brilliant!
HostPresto are very quick to respond to a query/issue and ALWAYS resolve it in record time. I've been with these guys for years (and before, when they were 4UHosting) and have never had a problem they can't resolve, especially as I'm a freelancer who needs critical email issues resolved immediately. Would 100% recommend these guys!
Support is Fantastic
Too unreliable
The customer service is actually decent, although the response times wildly differ from day to day. The problem is the reliability. We're paying over £60 a month for a managed server and for the third time in as many weeks our site, which is an online booking platform, has been completely down for several hours. Still waiting on a reply from their support team and meanwhile we're losing money all the time. We've also had multiple issues with our SSL cert constantly not showing on the site despite having being told it was fixed. We have now decided to move our hosting elsewhere.
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