Household Capital Pty Ltd Reviews 

Easy to understand and implement application for loan procedure. Flexible lending options, This is a significant advantage over competitive lenders.
Outstanding advice and follow through by my contact Ms Fiona Navarro which was greatly appreciated.

The process really was very simple. We dealt with Esther who was both professional and prompt in all our dealings and we could not recommend her more highly. She explained everything clearly in a step a by step manner and when we had some queries she responded quickly and in detail. It was that attention to detail that made us feel comfortable from start to finish. We were impressed that there was no pressure to proceed just a helpful attitude and and willingness to assist.

When we originally considered having a reverse mortgage, we made enquiries with another company, because our friends had done so. When reading their rates of compound interest, we worried some more, as this was a huge decision for us to make. Hence, we did some more research and came across Household Capital, which is affiliated with ME Bank, a reputable bank.
Our enquiries introduced us to Esther Angrisano, who has been totally professional in all our dealings with her. She helped us get organized for a video call, and we really appreciated the "face to face" time with her. She answered all our questions without any hesitation and explained the step by step procedures we would encounter. Any phone calls we made to her, were promptly answered or she rang us back in no time at all. We are happy with our dealings with Household Capital, and would recommend them to anyone who is interested in a reverse mortgage.
Regards,
Geoff

During the most difficult times in 2020 the service was unfaltering

Esther provided excellent service and follow up. The process was quick and straightfoward.
My only reservation was that the interest rate reductions were not passed on.
I would highly recommend Household Capital to others.

This was a useless company as I own my home and because I live in a postcode they said they do not cover this area. What a waste of time and the advert does not say they only help in certain places very disappointed.

We were locked into a Low Doc loan with a very high interest rate and had no way of refinancing in order to take advantage of lower rated because of our age.
Refinancing through Household Capital gave us the chance to pay off the current Mortgage and take advantage of our equity in our home and have peace of mind not having to come up with the money to pay the monthly payments.

After some months of researching options concerning reverse mortgages, we finally settled on Household Capital. Our first "real life" encounter was an interview on line with Esther Agriano. We found her to be professional, fluent in responses and extremely courteous in our engagement with her. She represented Household Capital extremely well and gave us the comforting assurance that she would listen, evaluate and then respond with our needs in mind - not just the organisation. The experience was refreshing and we commend her as a worthy ambassador of Household Capital. Denis and Gwen Smith

My experience with Esther Angrisano was certainly easier than I thought it would be.Esther was very easy to talk to,she explained how it would work so it was easily understood.She was pleasant and approachable at all times.I am happy with H ousehold Capital and hope it will all work out well.We did not really want to take this route but feel easier about this decision.Thank you Esther for your support.

I dealt with Esther what a lovely lady, very informative, answered my questions and followed up with through the process.

Hi,
Mr. Moutzikis, Chris was very helpful. He assisted me though out the loan process and provided with excellent help and support. The communicationS with him were very smooth and I usually received prompt replies. Thanks Chris for your time and assistance.
Khalil

I am very grateful for the assistance Household Capital is giving me as it will give me a better quality of life.
The application and approval process gave me an anxious wait as it took longer than previous loan applications from other lenders. Having said that I am confident it was and will be worth it in time.

Household Capital deserves 5 star ratings and I should say Fiona is to be commended. Through the competence of Fiona, not only did she came in time for our interview with a friendly warm smile, but also was able to explain to us everything what we ought to know with reverse mortgage clearly and to the significant point. She was also very helpful in our application process and is up to date with follow-ups either by email or phone calls. We are amazed about how our application was process so quick and our loan approved, the settlement date with the deposit of the money we requested in two accounts were done with no problems. If anyone is thinking of reverse mortgage loan, go with household Capital, you won't be disappointed. I'm sure you will end up with a smile on your face the same as we do. Comments by Steve and Erlinda Blundell

We needed to close a large Mortgage so did research & check in detail to The Government scheme, heartland, home safe and your scheme.

Having a representative come to the house made a lot of difference to us and Esther are laid our fears that it hung over from the first days of reverse mortgages and her manner and professional knowledge made us feel happy to go with your company.

We could be more pleased with the speed speed clarity and overall presentation that we received from you.

I couldn’t recommend more highly other people using your reverseMortgage system

Delivered as planned - can't ask for more than that!

Esther was very helpful but the loan took a long time be be approved.
Otherwise great service

Overall experience was very good. The letter from Dentons with what was required to be sent with signed contract was confusing. The letter stated to send a copy of title when they required the actual title.

Whole process was very simple Chris was very helpful and answered all questions promptly . Highly recommend

We were extremely happy with our experience. From day one when Fiona Navarro came to our house to explain the Loan to us, she was very gracious and professional.
You could not fault the communication, every step was followed up by an email, phone call or text, so you where never wondering what was happening. We would definitely recommend Household Capital.

Chris was efficient and helpful and always available.