Household Capital Pty Ltd Reviews 

240
•
TrustScore 1.5 uit 5

1,7

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Beoordeeld met 1 van de 5 sterren

Complete waste of time and energy. We wasted five weeks liaising with this mob. They are the most pedantic and incompetent organization we have ever encountered. For four weeks we gave them everyth... Toon meer

Beoordeeld met 1 van de 5 sterren

We were given a calendly time one week ahead of our first attempt at contact for a telephone call with a sales person called Ryan. It never came. No explanation. No word at all. Not an efficient compa... Toon meer

Beoordeeld met 1 van de 5 sterren

Made their standard online appointment for a phone call. It never came, nor did any message as to why it didn't come. Phoned them - no apology from their staff member. Offered another appointmen... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Total waste of time. The TV presentation is providing false information. The representative (Name withheld) was very rude and obnoxious, had hung up on me when I asked for documentation and the copy o... Toon meer

Bedrijfsgegevens

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 618068214

  1. Hypotheek

Geschreven door het bedrijf

Household Capital helps Australia's retirees fund a comfortable retirement and maintain the lifestyle they worked hard to enjoy.


Contactgegevens

1,7

Zeer slecht

TrustScore 1.5 uit 5

240 reviews

5 sterren
4 sterren
3 sterren
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1 ster

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1,7

Alle reviews

(240)

1 review in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Seamless process

Extremely seamless process. No hiccups or delays. Expectations exceeded from first phone contact with Shelley through to settlement.
Kept in the loop all the way.
Couldn't be happier.

10 juni 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I found Household Capital to be very professional and helpful

I found Household Capital to be very helpful and has relieved a lot of stress for me, deciding that I didn't have to sell my house to see us through retirement. Everyone I dealt with at Household was veery helpful, particularly Chris Moutzikis. From my very first call to Chris he has helped me all the way.

8 juni 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The best loan people I have dealt with.

After contacting Household Capital I received a phone call from the amazing Esther Angrisano.
Esther explained and helped in very concise terms when replying to questions and helping me understand what my loan entailed from me and what Household Capital would supply and support.
Esther is very easy to understand and is the friendliest financial person I have ever encountered, nothing was too much trouble and when my solicitor was concerned about a legal issue and contacted Esther direct she sorted the issue out with no drama.
I would reccommend any one wanting a reverse house loan to deal with Household Capital, especially if they can have Esther as a consultant.
Kindest Regards,
Norman Britain

6 juni 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I was very happy with how well Esther…

I was very happy with how well Esther Angrisano explained everything to me. I also was happy that everything could be transacted online, given the COVID19 situation. Everything happened reasonably promptly and the paperwork was straightforward.
My only concern would be not for myself but for others of my age who might have found the computer work challenging but obviously, when the pandemic is no longer a problem, this will be overcome. Thanks to all concerned.

4 juni 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The initial contact with Sue was…

The initial contact with Sue was pleasant and very professional. Then came my interview with Chris who was extremely helpful and understanding to my situation without judging.
The whole transaction was quick and easy nothing was too hard for both Sue and Chris who always answered my queries honestly and accurately. Going forward if I come across anyone in need of a loan I would not hesitate regarding them to Chris at Household capital. I am now just waiting for the loan funding and can live stress free. Thank you so very much to both Sue and Chris at house hold capital.

3 juni 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

We are very pleased with Esther & her services

We are very pleased with Esther and she worked very hard to make it all happen. Thank you Esther.
Disappointed with the valuation but it was during Covid19 so I guess the valuer want to cover his backside. Just was so far off base, so that was disappointing. If he was right then Australia is in for a tough time!

26 mei 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I had a retail store offering Image…

I had a retail store offering Image Consultancy. Decluttering Wardrobes and Downsizing for 26 years, closing it a 3 years ago and now working from home.
I love my work but was wondering how long I would need to work to support a good lifestyle.
I receive an aged pension, and a small wage from my business. I did my research and checked with Centrelink to be sure a reverse mortgage wouldn't affect my pension, which it won't.
My financial advisor suggested a reverse mortgage would be a good option for me . She recommended that I contact Household Capital.
.
I was 73 and own my own property and wasn't looking for a huge amount of money. The HC consultant Fiona, explained the process well. I felt comfortable making the decision to go ahead with my application.

I didn't want to dip into my super and unless I really curbed my expenses and travel to a minimum things didn't look too bright.

My application was accepted and approved just recently and with this top up
I have a safety net, making me feel much more comfortable about my decisions in the future. I already have made some improvements to my apartment. Loving it.

Vivienne Cable
Image by Design

20 mei 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fiona was a fantastic support…

Fiona was a fantastic support from Household Capital, Fiona followed carefully throughout the loan process and followed up on every step of the way, I could not be happier, I have started my renovations on my home and look forward to a easier life. Robyn Palmer.

13 mei 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Our first enquiry about Household…

Our first enquiry about Household Capital was both professional and informative giving us a sense of security in our refinancing. Esther Angrisano was always available to give prompt and helpful assistance. Thank you for making our retirement a lot more financially comfortable.

13 mei 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Esther was extremely honest and…

Esther was extremely honest and explained everything to me about the loan.to ensure that I clearly understood what I was entering into.
She kept me informed as each step progressed, was available for any questions I might have.we settle tommorow and I would gladly recommend Esther and your company to anyone seeking information about reverse mortgage.
I was very happy with the whole process and the resulting loan that allows me to have a much better life.

12 mei 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

My experience from day 1 - Could not be better !

My experience from day 1, to making a general enquiry a to how this "Reverse Mortgage" thing works, was answered in quite clear and precise terms.
Since then, there was no "Hard Sell" to obtain my business.
Any queries that I had (there were several) were always answered directly, up-front, and in clear terms that I could understand.
There was No Push to accelerate my doing business with Household Capital. (I hate to be rushed into situations such as this.)

30 april 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I was 100% satisfied with the procedure…

I was 100% satisfied with the procedure and the competent way in which it was handled. Fiona, who was the delightful woman handling my request, was absolutely fantastic and did everything in her power to make the procedure go through as quickly as possible and answered all my concerns. I can't praise her enough as she made sure that I understood all the paperwork.

27 april 2020
Review zonder uitnodiging

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