Household Capital Pty Ltd Reviews 

240
•
TrustScore 1.5 uit 5

1,7

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Beoordeeld met 1 van de 5 sterren

Complete waste of time and energy. We wasted five weeks liaising with this mob. They are the most pedantic and incompetent organization we have ever encountered. For four weeks we gave them everyth... Toon meer

Beoordeeld met 1 van de 5 sterren

We were given a calendly time one week ahead of our first attempt at contact for a telephone call with a sales person called Ryan. It never came. No explanation. No word at all. Not an efficient compa... Toon meer

Beoordeeld met 1 van de 5 sterren

Made their standard online appointment for a phone call. It never came, nor did any message as to why it didn't come. Phoned them - no apology from their staff member. Offered another appointmen... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Total waste of time. The TV presentation is providing false information. The representative (Name withheld) was very rude and obnoxious, had hung up on me when I asked for documentation and the copy o... Toon meer

Bedrijfsgegevens

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 618068214

  1. Hypotheek

Geschreven door het bedrijf

Household Capital helps Australia's retirees fund a comfortable retirement and maintain the lifestyle they worked hard to enjoy.


Contactgegevens

1,7

Zeer slecht

TrustScore 1.5 uit 5

240 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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1,7

Alle reviews

(240)

1 review in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Recommend highly

The process from my initial online enquiry, through until loan settlement has been handled professionally and with personal attention. Ester Angrisano was a pleasure to deal with and has always accommodated my requests in a personable and friendly manner.

27 juli 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Highly recommend Household Capital for…

Highly recommend Household Capital for it's great service and loan product.
My elderly mother was able to get a household loan by using the equity in her home and doing all repairs and refurbishment work she had wanted to do for a long time and have security with funds available if something should unexpected arise.
We decided to proceed with Household Capital due to the very professional manner in which the proposal was presented and explained by Esther Angrisano (Retirement Specialist) who was always available to assist with every step of the loan process.

23 juli 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Our case was managed superbly by Fiona…

Our case was managed superbly by Fiona Navarro. We needed to process and settle our reverse mortgage quite quickly and Fiona made us feel as though we were top priority. Her communication, promptness and kindness in understanding and dealing with us is to be commended for. We will definitely recommend Fiona to our family and friends.

22 juli 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I was most impressed with the service…

I was most impressed with the service that I received from Household Capital especially Fiona Navarro nothing was any problem. I am a 72 year old widow and was starting to have problems in paying my bills. She was able to answer all my questions and it was never a problem. Refinancing my mortgage and paying out some other debts it is a great burden lifted from my shoulders. I would highly recommend Household Capital. Thank you all again.

21 juli 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

My husband and I had a great experience…

My husband and I had a great experience with Household Capitol thanks to the help of Fiona Navarro. Fiona answered all our questions in a professional and caring manner. We are grateful to Fiona for making our experience with Household Capital worry free.

21 juli 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Our experience with Household Capital…

Our experience with Household Capital was excellent.
During these times when face to face meetings are difficult, Esther Angrisano ‘zoomed’ to us and everything was done from the comfort of home.
The time was taken to listen to our needs and to help ensure all our questions were answered.
All of our dealings with Household Capital were dealt with in timely, open and honest manner.

20 juli 2020
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

I found your service to be excelent…

I found your service to be excelent particularly your representative
Estha Agrisarno,most helpfull
It was a pleasure to do business with her manner was most acceptable
Thank you All regards.
Russell Walker

20 juli 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Most helpful and supportive of our needs

Chris and the other staff members were super helpful and very considerate to our needs. We helped my elderly mother to obtain the funds to help her to stay in her home and this was such an important thing for her emotional wellbeing and Household capital made all of this happen in an easy way with minimal fuss. I'd be more than happy to recommend this company for any reverse morgage needs

14 juli 2020
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Need to make the extensive process…

Need to make the extensive process clearer from start to finish as seemed never ending. More detailed step by step guide needed. However, Chris was great.

26 juni 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Reverse mortgage

This is usually a difficult time. Elderly people on a first time basis and unsure, as previously R.M. ,rightly , had a bad reputation . Our rep. , Esther, was empathetic without being condescending . EXTREMELY patient , when I went over things again and again. She understood and appreciated our position and hurried things through for us which was very important. Esther was always available and willing to go through the whole procedure until confident that WE understood everything. Comes highly recommended by me

22 juni 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Our Household Capital representative…

Our Household Capital representative was able to overcome several complicated issues re our application in a timely & professional manner to bring the process to a sucessful conclusion.
We were also very happy with other staff members we dealt with in the application process.
We would wholly recommend this organisation to anyone considering this type of finance.

12 juni 2020
Review zonder uitnodiging

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