Household Capital Pty Ltd Reviews 

The service from Edther was above and beyond of what we were expecting
Many thanks to this lady

Our loan account is not complete yet as we are are waiting fo conformation that our credit card accounts have been paid out and closed . We are told that the letters are on their way so we just to wait as this was part of the approval of our loan . We have no problem and have been treated with utmost respect and helpful guidance throughout the process with complete understanding by the staff. Thank you .

I found Esther very helpful with my initial enquiry and throughout the whole procedure.Esther is a very pleasant and very good at her job. Thank you Esther.
Regards, Lynette Dujmovic.

HOUSEHOLD CAPITAL were very easy to deal with and Esther was helpful all the way through the process. Well done H.C.

Esther guided me through the WHOLE Process. She was most HELPFUL and REASSURING re ALL of my Questions. It's NICE to have that PERSONAL TOUCH for something as DAUNTING as a Reverse Mortgage at this stage of the game but it will alleviate the Financial Stress that I have been under and will put me on my Road to Recovery re my Health. Thanks and cheers to you LOVELY LADY. Your a LEGEND.
Maxine M Parry

Well I wrote a review today on my phone Esther was just great. Had all the answers to my questions, very well informed and great product knowledge. But the best thing was she really cared, was a good listener and just made it all happen effortlessly. Nothing was too much trouble and she grasped very quickly as to what was required. A very pleasant nature and what an asset to your company. Even on leave we had constant contact and Esther worked on my case to its successful outcome. When I was in business I would have been very happy to have had an Esther on my staff. A rare breed of employee and you are extremely lucky Household Capital to have her as she must surely be a great asset. Hurrah for Esther and thank you from the bottom of my heart. Sincerely Dorothea

Eddie and I would like to sincerely thank Esther Angrisano for her excellent manner in which she handled our case. Her manner and attention to detail was impeckable. She listened to our needs and completed everything in a most efficient time. Esther is a huge asset to your Company so you should look after her.

Wonderful to deal with very honest straight forward, patient and responsive. A very positive experience

Fantastic people to deal with (in particular Esther).
I was a bit dubious about applying for a reverse mortgage but the professional staff explained everything to me in detail and put my mind at ease. The process was seamless. I know I have made the right decision going with Capital Finance

An efficient and friendly experience.
The entire process from beginning to settlement was very smooth. We were kept informed at every stage , questions answered quickly and fully.
Esther, our main contact, was very professional and approachable. She kept us up to date at each stage and let us know exactly what information we needed to supply. Altogether a very positive experience. Thank you.

I found dealing with Fiona in particular to be a very satisfying experience. She was patient, always clear about the process . I was anxious but she reassured me evrey step of the the way.

Fiona Navarro, my broker, provided an outstanding support ensuring completion of my loan smoothly and ironed last minutes hiccups, I would recommand her anytime to my friends and family

I am happy to recommend Household Capital with 5 stars. From the beginning I received good advice, nothing was pushed on to me, and everything has been handled on my behalf efficiently and to my complete satisfaction.
Marian Barnes. Queensland.

My experience was pretty good, but quite a long process! I could have been informed a little more often of when the loan would be finalised, but when I called Chris to ask he was very helpful. Katherine was good too, when I asked a question she got back to me with an answer pretty quickly.

Overall a great result but I feel I had to keep following up with the progress of the application. Ideally the applicant should get a brief update as to where things are once per week.

Lockdown Loan! It has been difficult during lockdown to negotiate a loan, but Chris our lender was very helpful. We thought it was going to be hard doing it all online but it worked very well. Everything was explained to us in a very professional and diligent manner.

We like to complement your company and Fiona who was very helpful and kept us informed all the time during the process she was very professional and knew her job thoroughly great job on Fiona,s part,thank you.

I was very happy with the way my loan was approved and how fast I received it. And I was also happy with the service I received and every time I needed to talk to Fiona she always returned my call and she was always very friendly and always followed my task when ever I needed something.

I highly commend Household Capital Finance for making the whole process of borrowing money such a pleasent experience. All the administration work was processed very quickly. My scencere thanks to all involved. Easther fully explained every part of the process as we worked our way through the legals. Easther treated me with so much respect and empathy! I am ever so greatfull for what she has done for me. Also my conveyencer commented how easy Easther was to work with. My genuine thanks to all involved.
Shirley Tonks