Household Capital Pty Ltd Reviews 

My wife and I found that the process for obtaining a loan with Household Capital went very smoothly, thanks to our Retirement Solutions Specialist. She guided us through every step of the way and explained anything we didn't understand in an efficient and professional manner. I would definitely recommend Household Capital to any retiree looking to secure a purposeful loan.

Our application for a Household Loan from Household Capital was unusual. Significant personal savings had been lost in recent years, due to circumstances beyond our control. We needed to move, from the house we were in, to a another house suitable for retiring and aging. The residential area most suited for our social and medical requirements was out of our financial means, unless we could recover money lost, to make the move.
So with the outstanding assistance of one of Household Capital's consultants we applied for a loan, for a "yet-to-be-bought" home. Our equity with the proposed reverse mortgage made it possible to start life in the community of our choice.
It fails me to adequately acknowledge with deep thanks the skills, character and outcomes provided by our Household Capital Consultant. She lead us through the sometimes sensitive and complex application process to the exact outcome we wanted (and needed!).
Our experience has caused us to become "rave customers" of Household Capital as we face the remaining financial years to come with contented confidence.

d several questions which Esther dealt with promptly. Thank you Esther

Esther Angrisano professionally took us through the reverse mortgage process in a speedy and efficient manner. She was very thorough in her procedures and explanations. There were no surprises.

Household Capital reverse mortgage allowed my mother in law to sell her home and purchase a more suitable property using the equity she had in her home. Her late husband's dying wish was that she deserved to live somewhere nice.
Thanks Household Capital you enabled this to happen.

Just the most professional people to do business with. Friendly and helpful and timely response. Can’t speak highly enough of this company or it’s representative.

We have nothing but glowing praise for Esther Angisano as she made the process of explaining and applying for our reverse mortgage so easy and simple.
Everything was fully explained from beginning to end leaving us confident in our choice to borrow from Household Capital.
It has been a pleasure to deal with Esther.
Julie & Bruce

I would like to thank my consultant esther angrisano for the excellent job she has done organizing my reverse mortage. From the very start she was extreemly proffesional and helpfull nothing was too much trouble from a video meeting to emails and phone calls. If i had have known how simple the process was i may have done it earlier. So thank you household capital i can now sit back and enjoy a stress free retirement.

I would like to thank with deep gratitude, Ms Esther Angrisano for her immense support and care, in the administration and execution - from beginning to end of my Household Capital loan process.
Esther is extremely efficient, knowledgeable in her field, helpful, client-friendly, empathetic, yet highly professional in her client interactions and services, including excellent with humane public relations.
I would strongly recommend Esther Agnrisano of Household Capital to seekers of credible reverse mortgage loans, for her straight forward and explicit approach in explaining HC's legally fair loan contract.
I am grateful to Ester for her integrity and patient support and care in dealing with me.

The initial enquiry to Household Capital through its website was responded to by Esther Angrisano almost immediately by email offering an explanatory telephone conference to advise the services provided by the company.
Although we were not quite ready to progress the matter at that time Esther maintained timely communication by email, so by the time we decided to seek further advice we made contact with Esther by telephone.
From the initial telephone call until final settlement the service and advice Esther provided to us throughout the entire process was first class.
Esther at all times acted in a highly professional and amiable manner and was totally understanding of our requirements. At the same time she made Household Capital's requirements, as well as our obligations, very clear and concise, so the process was seamless. When Esther was requested to facilitate an early approval and settlement of the loan her response was immediate and the results impressive.
We could only highly recommend Household Capital and particularly Esther to anyone seeking to arrange a reverse mortgage without any of the angst one is likely to experience from similar lending institutions.
Kindest regards
Creswell & Dianna James

Household Capital Review
Both myself and my wife found Esther to be very helpful and answered all of the queries that we had in a very informative way so it was easy to understand and did not confuse us with all of the legal terms.

We would highly recommend Household Capital to all of our friends and family.

My wife & I have been contemplating our choices to ensure that we have adequate funds available to cover necessities or emergencies (including medical) together with a satisfactory lifestyle in the latter years of our retirement - we are both in our late 70's and are asset rich but cash poor.

While Household Capital interest rate is high when compared to the market home interest rates right now, the cost and disruption of selling up, downsizing & moving in order to provide an adequate cashflow is also very expensive and just too mentally stressful.

Following extensive investigation and family discussions we are satisfied that Household Capital's reverse mortgage facility currently proved to be the very best alternative to financially protect ourselves, other than selling our home and significantly downsizing.

Esther Angrisano, together with other members of Household Capital staff, answered all of our questions and provided us with information we had not previously considered. Our communications with them both by email and telephone were always pleasant, informative and professionally conducted.

Esther in particular proved herself to be highly skilled and knowledgeable in financial matters and left nothing to be asked by us to be able to agree to deal with Household Capital.

Documentation was somewhat arduous in some respects but quite manageable with the support of Esther.

Approval of our facility took less than one week once all of the necessary paper work was completed and we are now happy ( and relieved) that our financial needs are more safely under our control.

We would, however, recommend that anyone taking out a reverse mortgage should do all within their ability to meet the monthly cost of interest on their account with Household Capital, as the effect of unpaid compounding of interest (which is charged each month) can very quickly erode the equity you have in your security property.

In all - a most beneficial and valued experience - in our opinion.

We discussed for at least 3 years. Should we enquire about using part of the equity in our house and land to make life easier or more enjoyable with less worries about living standards and ever increasing bills. We checked into a couple of "money lenders" that advertise on TV or radio. Jurgen (Hermann) liked the "attitude" of Household Capital. So we decided to get in touch, not sure of going ahead with the loan. Mainly we needed to information in detail before we could decide on this very important step. Rang Household Capital, spoke with Esther who explained everything clearly. After much discussion and ringing Esther quite a few times, we decided to go ahead with the loan. It did take a couple of months to finalize everything , the paperwork was the main thing that slowed us down. My passport expired quite a few years ago. Trying to get birth certificate seemed to take too long, this was apparently because of the virus?. But we persevered, and so did Esther, and finally we were rewarded the the news that "all is OK" and the loan could go ahead. Today was the first payment, so it looks like the new paint-job in the kitchen is looking good. We will keep in touch if we have any problems, but after Household's care we feel that the future will be somewhat easier. Thank you again Esther and Household Capital. Regards Lanette & Hermann (Jurgen) Steffen.

Very happy how the whole process was set out and how we were kept informed about the next steps

I recently applied for a reverse mortgage through Household Capital and to my surprise it was very easy with the help of Esther Angrisano. She guided me through the process and was very friendly and helpful. Thankyou Esther, I will certainly recommend you in the future.

Hi I found that the team at Household Capital friendly, efficient, and trustworthy.
Everything unfolded as was originally foreshadowed in our initial interview and we would recommend them to anyone who is looking for this type of product.

Excellent Help for all the Paperwork, quick response on all Questions and all Times friendly.Very easy to talk in plain English. Very Happy.Thank your.

Shelley was wonderful to deal with, answered all my questions and followed through with everything. I am now feeling much more comfortable and confident that my future will be financially easier. Thank you!

I felt the whole process was very smooth Esther out consultant kept us well informed and was easy to contact very knowledge of the process a pleasure to deal with.My solicitor pointed out that the loan documents were lacking in detail i.e. the ability to repay interest,the fact that application fee would only be charged on the draw down amount,this was cleared up by an email from Esther with the reverent information All in all my wife Donna and were very satisfied and would have no doubts about t recommending Household Capital to others

I wish to thank Esther Angrisano for the outstanding friendly and professional service that she showed my husband and myself when we enquired about the various finance options provided by Household Capital. She provided us with an honest and forthright analysis of our financial position and then organised a solution that we were very happy with. This was all done in a timely manner and with clear directives and the minimum of fuss.