Hoverboardpro Reviews 

244
•
TrustScore 2.5 uit 5

2,6

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Under no circumstances make a purchase from this company. Go kart arrived with multiple key components missing. So many that the item was completely unable to be built and joined to my son’s hoverboar... Toon meer

Beoordeeld met 1 van de 5 sterren

Bought five days ago with next day delivery. Utterly appalling. Lied multiple times about "DPD have it and lost but i don't have the tracking" / "it's stuck in customs". Phone number eventually got t... Toon meer

Beoordeeld met 4 van de 5 sterren

Ordered the kids hoverboard and kart with their birthday money. One arrived with broken seat, not sellers fault. One week later replacement seat arrived and one day after using hoverboard is stopped w... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Fast and prompt delivery. Hoverboard with gokart attachment came separately, could come same day though, was only 1 day difference. The hoverboard and ground bit too close to each other, could be the... Toon meer

Bedrijfsgegevens

  1. Elektronicawinkel

Geschreven door het bedrijf

We bring you high quality hoverboard in the united kingdom with CE approved Charger, Uk based customer service, We also offer next day delivery to UK MAINLAND


Contactgegevens

2,6

Slecht

TrustScore 2.5 uit 5

244 reviews

5 sterren
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3 sterren
2 sterren
1 ster

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2,6

Alle reviews

(244)

12 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

Awful experience!!!!!

I initially ordered a hoverboard but this wasn't available so went for the same model but in a different design. I had spent time checking safety standards were met and a Samsung battery was used.

I then received the order in a bashed box, nothing to confirm what I had ordered, or documenting that safety standards had been met or a samsung battery used. Instructions may as well not been supplied as they don't make sense!

I have since went online to contact seller but the website has been suspended!!!!!

24 november 2021
Review zonder uitnodiging
Logo Hoverboardpro

Antwoord van Hoverboardpro

Dear Lucy Brown
thanks for your review, we understand the safety concern, our board are checked with the UK custom before import and our charger is original UL charger with UK bs1363 plug for safety.

We are happy you finally get the item.

Beoordeeld met 1 van de 5 sterren

Still waiting for my returns slip

Still waiting for my returns slip, and hoover board doesn’t even work now. Please avoid this company.

Busy period!!!!
You haven’t even been in contact with me and now had to buy 2 new boards from a quality company, not like yourself.

6 november 2021
Review zonder uitnodiging
Logo Hoverboardpro

Antwoord van Hoverboardpro

Dear Steven
thanks for your review, it was busy period for us and am happy we resolved your issue on time.

Beoordeeld met 5 van de 5 sterren

Great product would recommend

Perfect service, no complaints
Great product
Well made
Fun lights and Bluetooth connectivity
Quality long lasting battery
Good bag and solid charger
Bluetooth voice is a little comical and too loud but endearing
Would definitely recommend

30 oktober 2021
Beoordeeld met 1 van de 5 sterren

I have had a terrible experience with…

I have had a terrible experience with this company. I purchased a hoverboard along with Hermes 3days service to total of £209 on 9th October. 16days later and I have not received the order and no one answers the phone when I call the number listed on the website. The only correspondence I have had is via messenger and it has done nothing to reassure me. I would never order from this website again.

25 oktober 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great scooters!

Great scooters!! so far I bought 5 from them for family and friends, never had a complain. I bought the 45KM range ones and they are great, the charge last really long.

30 augustus 2021
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Avoid at all costs.

Well this company started off great, good communications until they had our money. Now the board developed a fault within a short space of time, still half decent customer service as sent a return label after making contact with them a couple of times to get a reply. Now they have the board, I waited for over 3 weeks nothing. I messaged twice and finally got a reply. The excuses have started, first it was chemical damage, the water damage, then saying the board is ok. Now wanting £50 to fix it. So the warranty, there is no warranty. Avoid this company at all costs! Still in dispute with them.

28 augustus 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I brought a Hoover board for my child’s…

I brought a Hoover board for my child’s birthday with in a month it broke
I have been nothing but disappointed with the service I have received trying to get it fixed…
After 3-4 weeks off complaining they eventually took it back
I have only received my board today and it was not been packaged with care
It also had a piece broken on the board
But yet they are still blaming me for this ….
Do not use this company they are rude and not very professional

6 augustus 2021
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Hoverboard and kart…

Purchased the Hoverboard and kart package for daughters birthday, the one I selected and paid for was out of stock (in stock when purchased) so 2 alternatives were offered at a slightly higher price which was taken off when I explained I had a budget and felt it was unfair to show an item in stock to then ask for more money. Was very happy how they dealt with the situation, hoverboard arrived within 2 days.
The hoverboard has been great fun and when there was a fault (which can happen with anything!) I emailed them and they was very quick to respond to advise on how to rectify the issue which worked. I would recommend this company as they have been very helpful and would purchase again through them. 😊

31 juli 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Very disappointed Do not recommend to anyone if

Very disappointed I’ve been trying to call them for over a week now to arrange for them to come and pick up the damaged electric scooter which is also not working. I have phoned time and time again and no one picks up the phone no one replies to emails and still no reply on messenger

6 juli 2021

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