Under no circumstances make a purchase from this company. Go kart arrived with multiple key components missing. So many that the item was completely unable to be built and joined to my son’s hoverboar... Toon meer
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Lees wat reviewers zeggen
Bought five days ago with next day delivery. Utterly appalling. Lied multiple times about "DPD have it and lost but i don't have the tracking" / "it's stuck in customs". Phone number eventually got t... Toon meer
Ordered the kids hoverboard and kart with their birthday money. One arrived with broken seat, not sellers fault. One week later replacement seat arrived and one day after using hoverboard is stopped w... Toon meer
Bedrijf heeft geantwoord
Fast and prompt delivery. Hoverboard with gokart attachment came separately, could come same day though, was only 1 day difference. The hoverboard and ground bit too close to each other, could be the... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
We bring you high quality hoverboard in the united kingdom with CE approved Charger, Uk based customer service, We also offer next day delivery to UK MAINLAND
Contactgegevens
Manchester, Manchester, Verenigd Koninkrijk
- 01617060965
- service@hoverboardpro.co.uk
- hoverboardpro.co.uk
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Shipping was incredibly quick and…
Shipping was incredibly quick and packaging in one piece, was very impressed.
AVOID THIS COMPANY!!
AVOID this disgraceful company. I ordered 2 hoverboards for my girls Christmas and one of them broke 6 months after use. Tried to fob me off with it being the battery at fault which it turned out not to be. It states 12 months full warranty on there website. However they tried to tell me that the battery only comes with 6 months warranty which there is no mention of on the website. I ended up having to fork out for a new motherboard, circuit board and the repair myself. Sent them the photos of the problem via email and Facebook messenger. They seen the message and just ignored me!! Disgraceful customer service!! Unfortunately had to give one star to be able to write the review, in my opinion they don't even deserve that one star!
Led light not working
Led light not working, battery shows its full all the time... will only give 2 stars as havent received any led lights as promised and no response to the battery issue.
Issues like this should be solved very quick to get a good review. Bought the hoverboard June 2nd ... and its the 22nd today.
Very good product
Very good product. My daughter loves it. Its fun.arrived well packed and quick.
I wanted to cancel my order even though…
I wanted to cancel my order even though it had been processed. It was all ready for collection by the delivery company but as it hadn’t been picked up yet, they were able to cancel the order and gave me an immediate refund. Excellent service.
Very good will use again
Very bad customer service
AVOID!!!! Update.. they asked me to return the hoverboard and kindly paid for postage. This was 2 weeks ago and they still haven’t confirmed they’ve got it or what they are doing? Sounds like they’ve LOST THE HOVERBOARD and now won’t return my messages! Very bad customer service. Still waiting for a response from 3 emails sent!! Hoverboard has broken twice now and we just want our money back. They did fix it the first time, but we had to pay for postage, and now they’re just not responding at all.

Antwoord van Hoverboardpro
I messaged company before ordered the…
I messaged company before ordered the cart
And gave my parents caravan address
They said it would be delivered the next day when in fact after i placed the order it wasnt actually delivered for 5 working days

Antwoord van Hoverboardpro
It has used mark and the box is not…
It has used mark and the box is not packed properly. The Bluetooth is not working and even the battery.

Antwoord van Hoverboardpro
Brilliant service
Excellent product and great customer…
Excellent product and great customer service
My daughter loves her new hoverboard…
My daughter loves her new hoverboard and go kart attachment.
Minor moans: The horizontal slots that the Velcro straps go through to attach the kart to the board are too narrow and will fray beyond use sooner rather than later.
The LEDs on one wheel arch stopped working after a day.
Apart from that, it seems good quality and we struggle to get her off of it.
Best in town
A very good, honest and successful company for sales of hoverboards, the staffs are patient and understanding and the products are safe, secure, has good quality with a very good price. I'll recommend it to anyone. Really a pro🤜
Very good service but t h ey did not…
Very good service but t h ey did not have the colour that I ordered. Had a phone call 2 days later to ask if it was OK to send a diffent colour. As it was my sons birthday in 2 days I had to accept what they had
All is perfect!
Customer service lit asf🔥
Customer service lit asf🔥. Swift delivery with a great price.. No disappointment. I can recommend for friends and family ♥️.
First rate from start to finish
The service from these guys is first rate!
They knew I needed the board and cart quickly for my grandsons 10th birthday after being let down previously by another company.
I ordered it at 4:30pm and it arrived as promised at 9:30am the next day!
Throughout the process, the guys kept me up to date with tracking details, photos of packing slips etc and links to the delivery company.
They then checked that I had received the item and that I was happy - Which I was - Obviously!
I can't fault them, I will definitely either use them in the future or recommend them to those who need their services
My son has not used it yet as it his…
My son has not used it yet as it his for his birthday in 2 days. All good so far .
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