Howard Conrad Reviews 

177
•
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Super quick service from my initial phone enquiry to taking my low performance Apple iPhone into his premises to job completion. iPhone now good as new!! and all completed in 2 hours....Really easy to... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Best service and price I’ve ever received for a mobile phone repair. And a 3 year warranty!!! Unbeatable in my view.

Beoordeeld met 5 van de 5 sterren

My first generation HomePod gave up on me on Christmas Eve, not powering up and as it turns out, a common fault. Getting these things repaired is not something you can leave to your regular phone and... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Excellent service from start to finish, repairing my HomePod when Apple wouldn’t support it. The whole process was quick and hassle-free. I’m based in Northern Ireland, and my HomePod was repaire... Toon meer

Bedrijfsgegevens

  1. Computerreparatie
  2. ook in
  3. Mobiele telefoon reparatiewinkel
  4. Telefoonreparatieservice

Geschreven door het bedrijf

Howard Conrad was created in 2012 with the vision to restore the reputation of independent Apple repair specialists. We offer a wide range of repairs on nearly all of Apple's products and all our repairs are backed by an industry-leading 3-year warranty.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

177 reviews

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4,9

Alle reviews

(177)

19 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Truly excellent service

Truly excellent service from very nice, conscientious people. The problem with my phone was diagnosed quickly, and repaired immediately for a very fair price (certainly much less than EE wanted to charge even with a two week wait while they sent it off to repair). The first repair glitched but they took the phone back, sorted it no quibble and the lovely Danny seemed genuinely bothered that I’d had to return the phone for another go, even though it was just one of those things. Thoroughly great experience - even the signage as you go into the reception area made me smile!

19 juni 2025
Review zonder uitnodiging
Logo Howard Conrad

Antwoord van Howard Conrad

Thanks for such a lovely review, it does help us. I am glad we managed to resolve your issue in the end. Let us know if you need anything else!

Beoordeeld met 5 van de 5 sterren

HomePod repair brilliant service

HomePod repair no bass. Fast quick repair. Breakdown of the repair work carried out. Very good service highly recommended. Good price saving me having to buy a new apple homepod. Plus it comes with a 3 year guarantee. Magic.

29 juni 2025
Review zonder uitnodiging
Logo Howard Conrad

Antwoord van Howard Conrad

I am glad you hear you have got your bass back! 🔉Thanks for the review 😀

Beoordeeld met 5 van de 5 sterren

Great service …

Great communication from the beginning that I emailed for a quotation until the end that I went to collect my macbook. Although I gave them a short notice they managed to do my repair and have my machine ready the following day.Great service.

11 juni 2025
Review zonder uitnodiging
Logo Howard Conrad

Antwoord van Howard Conrad

What a nice review, thanks for that! Glad you were happy with our service.

Beoordeeld met 5 van de 5 sterren

Howard Conrad has a fantastic team

Howard Conrad has a fantastic team, and Danny was a standout. He was always polite, knowledgeable, and communicated clearly. Although they couldn't repair my phone due to severe internal damage, they provided a detailed report outlining the damage, work performed, and recommendations. This made my insurance claim much smoother. I'd highly recommend using Howard Conrad for a reliable and effective phone repair the first time around.

27 juni 2025
Review zonder uitnodiging
Logo Howard Conrad

Antwoord van Howard Conrad

Thanks for leaving us such a nice review!

Beoordeeld met 5 van de 5 sterren

Exceptional service from start to finish!

Very and I mean very quick turnaround.

Updates throughout every step of the way from receiving the HomePod, repairing the HomePod as well as dispatching and an ETA when to expect it.

Also carried out additional work on the HomePod for other known failures which was a bonus.

26 juni 2025
Review zonder uitnodiging
Logo Howard Conrad

Antwoord van Howard Conrad

Thanks for leaving us a review, enjoy your HomePod! 🔉

Beoordeeld met 5 van de 5 sterren

Rang up with a problem with my phone

Rang up with a problem with my phone, dropped off 10 minutes later and fixed within 2 hours. Excellent service

17 juni 2025
Review zonder uitnodiging
Logo Howard Conrad

Antwoord van Howard Conrad

Thanks for this review, we are always happy to help!

Beoordeeld met 5 van de 5 sterren

My initial email enquiry was answered…

My initial email enquiry was answered promptly and I was booked in using their very easy booking system on line.
Everything was explained very clearly when I visited the shop to get a new battery. They also managed to open my locked iPad at a reduced cost because I was already having a repair.
All round great service ready on time and guaranteed for 3 years.
Highly recommend

16 juni 2025
Review zonder uitnodiging
Logo Howard Conrad

Antwoord van Howard Conrad

Thanks for leaving us a review, Christine. Glad you liked our services from start to finish!

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service. Wouldn't hesitate to recommend. My (now obsolete) MacBook battery died and I was on the brink of buying a new laptop until I stumbled across Howard Conrad on Google. The technicians are very approachable and highly knowledgeable. A new battery was installed for a very competitive price and my MacBook should be good for another few years. Many thanks.

17 juni 2025
Review zonder uitnodiging
Logo Howard Conrad

Antwoord van Howard Conrad

Thank you, Karen! Happy to help,

Beoordeeld met 5 van de 5 sterren

Professionalism, expertise and customer focus top notch

From the moment Danny picked up the phone to my initial enquiry, I was confident of the expertise & professionalism of Howard Conrad. That confidence proved totally well-placed after I took my Mac in for its only ever 'overhaul' & upgrade since purchased 10 years go.
Matthew dealt with the work and Howard Conrad's customer focus became evident when he updated me by phone several times about what he was doing.
Being non-technical myself, it was a huge benefit to know the work was in good hands. When I collected the Mac Danny updated me and pointed out a few actions I might take to further free up storage. Now back in use, the exceedingly slow computer is already a distant memory & it's like having a new one. Many thanks guys 👏

17 juni 2025
Review zonder uitnodiging
Logo Howard Conrad

Antwoord van Howard Conrad

What a great review! Thank you very much for that. 😀

Beoordeeld met 5 van de 5 sterren

When my MacBook Pro died

When my MacBook Pro died, I looked into Howard Conrad's for the first time recently. The warm welcome and reassuring advice was very encouraging. My computer was inspected but found to be unrepairable. I bought a new one, onto which Howard Conrad transferred everything from the old one. It was all done so efficiently, with a smile and at a reasonable cost. I will be encouraging all my friends to use Howard Conrad for their computer repairs.

16 juni 2025
Review zonder uitnodiging
Logo Howard Conrad

Antwoord van Howard Conrad

Thanks for leaving us such a nice and in depth review! It does help us 😁

Beoordeeld met 5 van de 5 sterren

iPad Air screen repair

I contacted Howard Conrad whilst on holiday to arrange a repair to my iPad Air on my return. E-mails were answered promptly and booking made. The repair was carried out in the time advised on the same day and they rang me when my iPad was ready to collect. Very good service.

9 juni 2025
Review zonder uitnodiging
Logo Howard Conrad

Antwoord van Howard Conrad

Thank you! Glad you were happy with our service 😁

Beoordeeld met 5 van de 5 sterren

Repaired I phone screen

Repaired I phone screen
Very Professional and quick service .
The Options explained clearly for the different replacement screens
Brilliant job and new screen protector fitted .
Highly recommend this company

6 juni 2025
Review zonder uitnodiging
Logo Howard Conrad

Antwoord van Howard Conrad

Thanks for the review and the recommendation. 😁

Beoordeeld met 5 van de 5 sterren

Great service

Great service, very easy to book and both my repairs were done on time and within the price quoted. Thanks again

10 juni 2025
Review zonder uitnodiging
Logo Howard Conrad

Antwoord van Howard Conrad

Thanks for the review, Ken! We are always happy to help.

Beoordeeld met 5 van de 5 sterren

Mac Repair

I booked my MacBook in for a new battery to be fitted, the staff at Howard Conrad are very polite and professional. The work was carried out on time, I received a phone call when it was ready to collect and I received a follow up email from Danny checking that I was happy with everything. I have used Howard Conrad before and I would highly recommend them.

3 juni 2025
Review zonder uitnodiging
Logo Howard Conrad

Antwoord van Howard Conrad

I am glad you were happy with our services and the repairs, thanks for taking the time to leave us a review!

Beoordeeld met 5 van de 5 sterren

Excellent from the first phone call

Excellent from the first phone call. Could not have been more helpful, efficient and friendly. Will certainly use them again and can highly recommend.

28 mei 2025
Review zonder uitnodiging
Logo Howard Conrad

Antwoord van Howard Conrad

I appreciate you leaving us such a nice review, thanks!

Beoordeeld met 5 van de 5 sterren

Howard Conrad are my “go to” for any…

Howard Conrad are my “go to” for any issues with my Mac, iPad and iPhone. Superb service, thorough investigation and excellent advice. These guys know what they are doing and they complete the job when they say they will! Fast, efficient, professional.

27 mei 2025
Review zonder uitnodiging
Logo Howard Conrad

Antwoord van Howard Conrad

Thank you for this review Kay, we are always happy to help you!

Beoordeeld met 5 van de 5 sterren

Had my IPhone 11pro screen replaced by…

Had my IPhone 11pro screen replaced by Danny an his team. Danny kept me informed throughout. Great service,price with exceptional customer service.
Highly recommend this company.
Thank you A****

3 juni 2025
Review zonder uitnodiging
Logo Howard Conrad

Antwoord van Howard Conrad

Thank you for your review and thanks for your kind words!

Beoordeeld met 5 van de 5 sterren

Fixed my iPhone with a hole in the screen!

DON'T WALK, RUN, TO THIS PLACE!! I had a super cracked screen on my iPhone that was so broken and missing pieces from the screen itself that you could see inside the phone! They were extremely reliable and accurate with timing even though BOTH the screen and microphone were fully broken and needed replacing! A very good price for both replacements too and it now feels like I have a brand new iPhone even though mine is quite an old model. The only thing not fixable was the Face ID, but that goes for every electronics repair place that isn't actually Apple as only Apple can fix/replace them, so my fault entirely for not checking! The man who served me was very nice, very professional and got my phone repaired and serviced quickly! AND they even give you money off your next repair, would 100% recommend to other people and will definitely use them again! USE HOWARD CONRAD PEOPLE!!

28 mei 2025
Review zonder uitnodiging
Logo Howard Conrad

Antwoord van Howard Conrad

Wow, what an amazing review, thanks Ava! Hopefully that's the end of your iPhone issues, but you know where to come if you need anything else!

Beoordeeld met 5 van de 5 sterren

Did what they said they would do

Did what they said they would do. Did it when they said they would. Booked, sorted and collected same day. No issues. Very straightforward. All good.

22 mei 2025
Review zonder uitnodiging
Logo Howard Conrad

Antwoord van Howard Conrad

Thanks for taking the time to leave us a review John!

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