HPL Motors - Oldham Reviews 962

What a fantastic dealership. It's the first time that we"ve been and were made to feel very welcome from the start. The selection of cars is good but more critically, the focus on customer service is outstanding. No pushy hard sales just trying to delight the customer. Special thanks to Charlie and Arj for helping us buy our next car. Much appreciated

Great service from Adrian at the Oldham branch. He got the car sorted for me to take away in a day, brilliant would absolutely recommend.

Very bad experience with this company. I waited more than seven weeks for my refund. Every time I contacted them, I was promised it would be returned within 3–5 working days, but nothing happened. Eventually they stopped answering my calls completely.
I only got my money back after opening a bank dispute. I also felt pressured into paying the deposit and was asked why I came there if I wasn’t ready to buy a car immediately.
I would strongly advise others to avoid this company.

During a recent visit to the showroom, my mother and I were warmly greeted by Sirak, a sales advisor. Sirak’s polite, professional demeanour and willingness to assist us throughout our visit were exceptional. We highly commend Sirak’s exceptional customer service. Thank you for your help and support.

Very poor customer service from HPL Motors Oldham.
I had to make five unnecessary 44-mile round trips due to repeated issues and poor handling of my complaint, causing wasted time, fuel, and inconvenience.
Although they apologised, they refused any compensation or goodwill gesture despite acknowledging the poor service.
Very disappointing aftercare and complaint handling.

Good experience from start to finish and all sorted very quickly. Emyrs was very helpful and approachable

Great experience throughout whilst buying with HPL in Oldham. Any questions or concerns we had were addressed promptly. Overall a great service provided by Andy A during the purchase & Kai for the final handover.

Brilliant service and communication from the Chaps at HPL

Dan made it very easy to buy the car. Kept in regular contact, made sure the car had a new charger, a couple of scratches were rectified and headrest was sorted.

Andrew made the whole process nice and easy, I went in not having a clue what I wanted to buy and he was patient and gave me great guidance. Once I'd decided he explained the whole process thoroughly and kept me updated whilst I waited for my car to be ready. Would recommend.

Joe made the whole car-buying process really easy and stress-free. Friendly, helpful and never pushy, he took the time to answer all my questions and made sure everything was sorted smoothly. Really happy with the service and love the car. Would definitely recommend Joe if you’re looking for a great experience buying a car!

Andy was great throughout the whole process, very professional and friendly. He made the whole process easy and stress free.

I bought my car from Oldham HPL. Andrew hadfield helped me and nothing was too much trouble! He was great! He could answer any of my questions and was quick on the phone when I was enquiring. I will definitely be returning! Amazing service and absolutely love my new car! Thank you very much Andrew.

Sales representative was Andrew was helpful and could provide all the information we needed. It was a great car buying experience

Excellent service we have bought our last 2 cars from the oldham branch and they always go above and beyond to get us on our way in a nice new car.5 stars all around and a special thanks to Karl for taking the stress out of buying a new car

Excellent customer service by Nathan Richards. Wasn't pressured. Had the exact car I was looking for.

Andy A was amazing! Such a smooth pressure free process. Really helpful and perfect communication.

Love my new car !

Nathan was very friendly and helpful and made the process really straight forward and enjoyable. Would buy from here again👍

I’m really happy with the service that I received at HPL motors Oldham especially from Nathan and Lewis. I would definitely recommend them when coming to look for a car, they spoke me through everything and helped me out a lot especially when I’d just bought a car from another company with problems. Thank you!!

The service received from start to finish has been incredible especially from Nathan. He has kept me informed throughout the process and made it so simple