The entire team are fantastic and always supportive and flexible with appointments. We are delighted to have built a strong relationship with HRV Group and find their service to be leagues above any... Toon meer
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Lees wat reviewers zeggen
The engineer arrived on time and was straight up into our loft to replace the filters, which were filthy. He then cleaned all 10 air ducts in the flat, which, at the front, faces the A406 linking Nor... Toon meer
Impeccable service from start to finish. They installed an HRV system on a trickey project and were helpful and problem solving throughout. Highly reccomend.
Chris was our HRV specialist who was very good. Friendly, accommodating and thorough - both in maintenance and explanation. He brought all the right kit, came prepared, inspected every air vent (both... Toon meer
Bedrijfsgegevens
- HVAC-installateur
- ook in
- Airconditioning aannemer
- Airconditioning reparatieservice
- Luchtfilter leverancier
- Ventilatiekanaal schoonmaakservice
- Ventilatiemateriaalfabrikant
Geschreven door het bedrijf
Specialist Ventilation and Air Conditioning Installation, Servicing and Maintenance contractors for your home and office. Experts in all systems including extractor fans, central extract (MEV), heat recovery (MVHR), in room or central air conditioning units - experienced with all makes and models and service partners for market leading manufacturers. Comprehensive service packages and prices available.
Contactgegevens
13 Market Road, , TW9 4LZ, Richmond Upon Thames, Verenigd Koninkrijk
- 0330 223 4180
- enquiries@hrv-group.com
- hrv-group.com
4,6
Uitstekend
658 reviews
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Heeft 40% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Positive experience
The professional that came in to do the maintenance was very good. He also explained everything which was helpful.
11 september 2024
Antwoord van HRV Group UK
Hi Jenny,
Thank you for sharing your fantastic review! We’re delighted to hear that you had such a great experience with our service. Our team works hard to provide the best possible service, and your feedback is a testament to their dedication.
We’re grateful for your support and for taking the time to leave such a positive review. If you ever need assistance in the future, please don’t hesitate to get in touch.
Best regards,
Customer Service Team
Contact: 033 0223 4180 (option 1)
HRV-Group
Daniel was very thorough and explained…
Daniel was very thorough and explained exactly what he was doing and why. The system is now working very well.
18 september 2024
Antwoord van HRV Group UK
Hi Andrew,
Thank you so much for your wonderful review! We are thrilled to hear that you had a positive experience with our service. Your kind words mean a lot to us and motivate our team to continue delivering exceptional service.
We truly appreciate you taking the time to share your feedback on Trustpilot. If there’s anything else we can do for you, please don’t hesitate to reach out.
Thanks again for your support!
Best regards,
Customer Service Team
Contact: 033 0223 4180 (option 1)
HRV-Group
Engineer was efficient and professional.
3 september 2024
Antwoord van HRV Group UK
Hi George,
Thank you for sharing your terrific review! We’re delighted to hear that you had a great experience with us. Your feedback is incredibly valuable and inspires us to maintain the high standards we strive for.
We appreciate you taking the time to leave a review. Should you need any further assistance or have any questions, please don't hesitate to get in touch.
Thank you once again for your kind words and support!
Best regards,
Customer Service Team
Contact: 033 0223 4180 (option 1)
HRV-Group
Very professional and efficient
Very professional and efficient! Highly recommend HRV.
5 september 2024
Antwoord van HRV Group UK
Hi Ak,
Thank you for sharing your fantastic review! We’re delighted to hear that you had such a great experience with our service. Our team works hard to provide the best possible service, and your feedback is a testament to their dedication.
We’re grateful for your support and for taking the time to leave such a positive review. If you ever need assistance in the future, please don’t hesitate to get in touch.
Best regards,
Customer Service Team
Contact: 033 0223 4180 (option 1)
HRV-Group
Professional, and as you would expect.
Punctual and gave the unit and multiple outlets a good service.
2 september 2024
Antwoord van HRV Group UK
Hi Graham,
Thank you for sharing your terrific review! We’re delighted to hear that you had a great experience with us. Your feedback is incredibly valuable and inspires us to maintain the high standards we strive for.
We appreciate you taking the time to leave a review. Should you need any further assistance or have any questions, please don't hesitate to get in touch.
Thank you once again for your kind words and support!
Best regards,
Customer Service Team
Contact: 033 0223 4180 (option 1)
HRV-Group
Excellent service
Loved the service. Everything was easy and smooth, from booking on the website to the service on the day. 5/5, no notes. Wish every company operated like this.
Will be rebooking when a new service is due.
19 augustus 2024
On time and very professional
On time and very professional. The job turned out to me more complicated than expected so they gave me 2 potential solutions which I appreciated.
30 augustus 2024
Able to help in a short time frame
Able to help in a short time frame. Attentive and no need for customer to keep chasing
Understand the exact question and provided solution
Staff overall is Reliable, punctual, helpful
27 augustus 2024
great service always
3rd time using this company to do my ventilation unit service and they are amazing... always very friendly and puntual... ventilation unit working perfectly. Will defo recommend them and will use them again :)
19 augustus 2024
Great service
Great service, friendly engineer, clear instructions on how to use and maintain my MVHR going forward.
22 augustus 2024
Very good maintenance visit
A routine maintenance visit for our Vent Axia system was efficiently organised. The engineer arrived promptly and was pleasant and considerate and happy to answer questions.
22 augustus 2024
punctual, quick and careful
The specialist arrived on time - conducted his work quickly and in a clean manner. he was polite and clarified and answered all questions. 2 things to improve: it was difficult to reserve a slot in short notice (2 weeks and a half in advance for a generic maintenance visit!). Also, my unit was brand new ( less than 1 year) and i still had to pay full maintenance fee, despite the unit not needing all the tasks/ activities to be run.
15 augustus 2024
Great service
Daniyal was so good and polite - even offered to change the bulb for me which I couldn’t reach myself. Did a great job and this air in the flat feel much cleaner
21 augustus 2024
Excellent service
Very nice operative - Daniel. Arrived on time. Helpful, efficient and explained everything as it was our first service. Highly recommended.
14 augustus 2024
Uel was friendly and explained…
Uel was friendly and explained everything he was doing when on site. He talked me through the different settings for the system which was helpful. Good communication before arriving on site.
15 augustus 2024
Chris, the engineer, persevered, despite some obstacles and we were truly grateful that he did.
The engineer who visited to install the new system went above and beyond to complete the job even though he encountered some initial problems with the existing siting where it needed to go. Thanks so much Chris.
8 augustus 2024
knowledgeable, friendly and thorough!
Chris was our HRV specialist who was very good. Friendly, accommodating and thorough - both in maintenance and explanation. He brought all the right kit, came prepared, inspected every air vent (both for extraction and supply), cleaned the HRV unit. He explained everything throughout. Really appreciate you Chris, thanks for your work here today!!
13 augustus 2024
Review zonder uitnodiging
Great experience of this service
The engineers were very professional, and they cleaned up after it and took away the garbage. Thank you！
8 augustus 2024
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