HRV Group UK Reviews 

Had a service performed on our ventaxia machine. The technician did a great job cleaning everything and explaining us how to properly use the machine

Yovcho was very efficient in his service.
He was very polite and on time, he left the flat tidy and helped with my Vent Axia issue.
Thank you

On time, clean and tidy, very thorough.

Really helpful, I know little about my unit, was talked through the basics

First class service from a very good prompt member of your team

Reliable company
Efficient work
Friendly, helpful staff
Good communication pre and post job

Engineer arrived on time. Removed shoes as soon as he entered the house. Carried out service, cleaned vents and made adjustments to unit as necessary.

I reached out to HRV Group for an urgent MVHR service as it was requested as part of our sale of our property, so time was of the essance. I called up the office and Yasmine Leila Abderrahmani was nothing short of amazing. She helped me get a booking in a matter of days, professional and helpful at every stage.

On the day of the service, Jack Harding was our engineer. He was super friendly, technically great, and explained everything to us in a easy to understand way.

He was effienct and diligent and left us as very happy customers.

Thank you HRV, a great company!

Great service, friendly and helpful guy

Jack Harding came today to service my HRV unit. He presented very well in appearance, He was polite, trustworthy and honest and I highly recommend him

Jack Harding came to service our MVHR unit and did an excellent job.
He was knowledgeable and professional.
The overall cost of this service has been “money well spent”.
We would highly recommend his work.

Thorough and knowledgable service from Jack. Will definitely use HRV again to get my ventilation system serviced.

Engineer knew their stuff, was friendly and very good at explaining and offering advice. Appointment was a little later than originally scheduled but we we informed of this in good time

This company is a prime example of how to annoy a potential customer prior to even the initial dialogue! Deliberately do not put an e-mail address on your website???? & then make the only way to communicate with the company via a submission form that insists I agree with the 'Privacy Policy' of the company, which just for the record, is impossible to find on their website even if typing Privacy Policy into their own search bar???
Fortunately lots of competing companies who are far more helpful

Jack arrived promptly, was polite, knowledgeable, friendly and efficient, an absolute breath of fresh air. He explained what he was doing and why and offered advice on how we could improve our system's performance. If all HRV engineers are like Jack, I would definitely recommend this company and would use them again.

Booking the service was very easy. The engineer did a fantastic job. He was very thorough and explained what he was doing very clearly, He cleaned our ventilation system and rebalanced it so it now functions better than it ever did.

The technician (Chris) arrived promptly and carried out the service (as far as he was able) in a friendly and efficient manner.

Some dirt was left on the floor below each extract nozzle after cleaning their filters.

Some of the work which we had paid for (cleaning of motors/fans/heat exchanger) was not possible with this model of unit: that should have been recognised before the technician arrived.

Technician came with wrong filters ( not his fault) but I had spare set which were used and promised to replace but these haven’t yet arrived 2 weeks later. However he was very thorough and reset booster extractor speed in bathrooms which weren’t left at correct levels by installer. Pleasant and efficient technician. Will use again.