HS LEGAL SOLICITORS Reviews 

The company keep you well informed and take the time to help if there is something you don’t understand this is third time I have used them would certainly use again. Susan Stein

I have had the intense misfortune and displeasure of trying to sell a home to a buyer who has used these cowboys as their solicitors.

If I had to summarise my experience with them it would be, Incompetent, incapable, lazy and inconsiderate.

You can't reach them by phone, you can't reach them by email, you probably couldn't reach them if you were sat next to them in their office.

I'm unsure if they read emails because they'll either ignore what you say or ask the same question again and again.

The responses you do receive from them are incomprehensible at times. We've received enquiries that aren't even related to the property type we've been trying to sell showing either a total lack of care or a complete lack of common sense.

We asked to exchange a day before completion and they basically turned around at 4:30pm and said see you tomorrow, after having all the authorities ready before lunch time.

I'm supposed to complete today but we still haven't exchanged, it's anyone's guess if these guys will actually do their job for once and get this tortuous ordeal over with.

If you read the Colchester and London reviews you see they're talking about the same people/company, so how can one have a rating of nearly 5 and the other 2.4?

Stay away from these as a customer. If the person you're buying or selling to is using them pull out immediately and save yourself several months of stress and pain.

When people complain about conveyancing solicitors they aren't talking about these guys, as these guys are even below that.

To HS Legal please consider a different profession.

Straight forward communication, everything went smoothly and would use again, professional outfit.

I cannot recommend HS Legal highly enough. They were absolutely excellent from start to finish throughout both the sale of my flat and the purchase of my new home.
The whole process was handled professionally, efficiently, and with great attention to detail. Communication was outstanding throughout, with regular updates and prompt responses to any questions I had, which made what can often be a stressful experience feel smooth and straightforward.
The team at HS Legal demonstrated exceptional expertise, dedication, and a proactive approach, giving me complete confidence every step of the way. Everything was dealt with quickly and thoroughly, and I always felt that my best interests were being looked after.
I am extremely grateful for all of their hard work and would 100% recommend HS Legal to anyone looking for a reliable, knowledgeable, and professional solicitor. Thank you for making my move such a positive experience.

I am in the process of using HS to sell my property to my daughter. This is a very straightforward sale with no chain. To date I have had to send the same information over several times, do not get replies to emails, do not get responses to calls and struggle to receive updates.

I found this company on an online search site for conveyancing solicitors so believed the registered solicitors would be vetted- this clearly is not the case. Prior to instructing HS I asked for confirmation that the sale could be completed by the end of June because the buyers mortgage expired by then, I was assured that this would be possible. There is one week to go and over the last week I have sent approximately 5 emails asking for confirmation that this deadline can be met, I have also left several messages with the reception team asking for a call back and again I have not received a response.
I have found this companies level of service and communication to be utterly diabolical and have absolutely no trust in their abilities. I agree with other comments that it appears the “team” which deals with clients have very little or no legal background as is apparent.
I have to date received communication from several different team members and there does not seem to be a dedicated handler per client. This makes the process very confusing and frustrating. I would not recommend this company and I wish I had never instructed them

Terrible communication. Long periods of complete lack of communication and progress updates. Only progressed after threatening the ombudsman. 6 months for a no chain sale. Still haven’t sent through the transfer of sale two months after completion. Avoid.

As a professional Landlord I am well versed in property purchasing. HS were recommended to me by the estate agent after my regular solicitor retired. I appointed HS on 18/07/25 to do a straight forward purchase as a cash buyer with no chain and no need for searches. The sale completed on 21/05/26 (10 months later!). I purchase a average of 5 properties every year and am accustomed to delays but, this service was totally unacceptable.

My main complaint is that despite sending over 2 dozen emails asking for updates I never received a appropriate response. I simply received a stock letter blaming the sellers solicitors approximately 2 weeks after I sent any enquiry. I also tried phoning on several occasions but, never managed to speak with the "solicitor" and never had my calls returned. I question the term solicitor when I am asked what the term monthly Capitalisation means on a bank statement!

I managed to view, make offers and complete on 4 other property purchases (different solicitors) during the time it took to complete this purchase through HS.

When I finally received a completion date I flew back to the UK (I was working abroad at the time) only to have this cancelled on the afternoon of the completion date again blaming the sellers solicitors. This resulted in the estate agent calling me asking if I had managed to speak with anyone at HS as their calls were also un-answered and the sellers solicitor could not speak with them either. (remember they had recommended this firm!)

The sale finally completed 5 days later then the next day I received a email from HS saying that I had to submit more documents.

This whole experience was extremely frustrating. I was purchasing this property as a business investment and lost out on several months rent but, if I had been purchasing this as a home the sale would probably have fallen through.

There is too much choice in the conveyancing sector for anyone to put up with this level of service.

USE SOMEONE ELSE.

Great service despite a quite difficult transaction

Got these solicitors off line and only choose because was cheaper tyen else where but I am so glad i did very good easy to communicate had our best interests all the way i would recommend highly for price and service and 8f move again would only use these guys for sure

Mr Mahmood and his team are really professionals. Thank you for all your help and services in buying our first home. Highly recomended.

I have just recently used HS LEGAL SOLICITOR,for a sale & purchase of a property,I hadn’t heard of them,and they are not local to where I live,my only criticism,is getting hold of Jawad,but if you send a email,it is always answered in 24 hours,they we’re professional & got us through a very stressful time,I also think what they charge is very fair,I would happily use them again

After spending more than five months with two different mortgage broker companies and making very little progress, we were feeling frustrated and unsure whether we would be able to secure our deposit and purchase our home.
We then decided to work with HS Legal Solicitors, and the difference was remarkable. From the very beginning, their team was professional, responsive, and proactive. They guided us through the process, kept us informed, and dealt with everything efficiently.
What previous companies could not achieve in over five months, HS Legal Solicitors helped us complete in less than three months. Thanks to their expertise, dedication, and excellent communication, we were able to successfully purchase our new home.
We are extremely grateful for all their hard work and support throughout the process. We would not hesitate to recommend HS Legal Solicitors to anyone looking for a reliable and professional team when purchasing a property.
Thank you again for helping us achieve our goal of becoming homeowners.
Mr & Mrs Nemet

I have bought and sold many properties over the years but found Jawad and his team handled the sale without any problems keeping me informed at all stages would use again

Just completed on a house sale in Upton upon Severn.
Great price from them, portal and email worked very well, always got back to us excellent service all went very smoothly.
Highly recommend.
Thank you very much
Peter.

Jawad and The Team did a superb job of managing our property sale. No fuss, professional, attentive - and speedily efficient when dealing with any queries. The uploading and document completion portal was very clear and straightforward to use. This team is top of its game and I would have no hesitation in recommending them to potential new clients. Best conveyancers I've ever used.

Quick turnaround time. Overall property process was smooth and quite faster than what we’ve been told by people. It took 2 months to get the whole process done. They understood our urgency and got us to completion in time.
I would definitely use them again. From price point of view also they were very reasonable.

Amazing solicitor I recommend to anyone. They dealt with the whole conveyancing process with ease and in a very quick timeframe always responsive to any calls or questions I had and always helpful and informative. The reception staff were always brilliant and should I ever need a solicitor again I will always use them. Highly recommend to anyone. I dealt with Hasif who was excellent and thorough and always highlighted anything needing attention. I am now in my lovely new home thanks to them

I was really impressed with the speed and how easy it was to work with these guys. Thanks again

Great Experience and the lowest price, even managed to exchange contracts after 25 days...we asked for 28...would definitely recommend.

Very efficient and easy to work with, excellent communication and on top of that a reasonable fee