Hi, I’ve ordered around six bras from your TikTok Shop, and unfortunately three of the six have had the underwire come out. It’s really frustrating because I’ve spent a lot of money with you and... Toon meer
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Lees wat reviewers zeggen
I initially ordered 4 bras in what I thought was my size, but unfortunately they were too big. This was my mistake, not HSIA's, as I assumed that after losing a bit of weight, my bra size probably had... Toon meer
Bedrijf heeft geantwoord
J’ai reçu trois soutien-gorge que j’adore. Ajustement parfait, grande qualité du tissus, très,très féminin, enfin impeccable. J’ai recommandé votre site à mes amies et les femmes de ma famille. Vraim... Toon meer
Bedrijf heeft geantwoord
When my order wasn’t delivered the first time, I was worried they wouldn’t follow through. But their customer support was excellent and they replaced them right away and required verification of deliv... Toon meer
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Bedrijfsgegevens
Over HSIA
Geschreven door het bedrijf
At HSIA, we understand how challenging it can be to find the perfect fit for your lingerie. That’s why we specialize in designing bras specifically for women with fuller busts. We focus on delivering the perfect balance of comfort, support, and style, ensuring that every product meets your needs. With our expertise, you can trust that you’ll enjoy a flawless fit and unparalleled comfort every time. At HSIA, we are committed to helping you feel confident, comfortable, and fully supported.
If you have any questions about your order, shipping, or need assistance with returns or exchanges, or if you’d like to share any feedback or suggestions, feel free to contact us at service@hsialife.com / hsialife@outlook.com.
Contactgegevens
348 Kwun Tong Road, 6/F, Manulife Place, Kowloon, 999077, Hongkong, Hong Kong
- service@hsialife.com / hsialife@outlook.com
- hsialife.com
3,9
Goed
317 reviews
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I have not received my order
6 december 2025
Antwoord van HSIA
Thank you for bringing this to our attention, and we are truly sorry that you have not yet received your order. We understand how frustrating this must be, especially when expecting a delivery. Please accept our deepest apologies for any inconvenience caused—we value your trust in HSIA and are committed to resolving this promptly.
To help address your concern, we immediately investigated the status of your order (#HSIA11382341) through our systems. According to the tracking information (USPS Tracking #: 420441249235990374017600639663===4PX3002293947816CN), it was marked as "Delivered to Mailbox" on December 13. While this indicates completion, we recognize that exceptions can occur, and we're here to support you every step of the way.
To assist in locating your package, we kindly recommend the following actions:
Check common delivery spots: Packages are often placed in mailboxes, at front doors, on porches, near garages, in building lobbies, or around trash/recycling bins. Due to discreet packaging, it might be less visible or easily overlooked.
Ask household members or neighbors: Sometimes, others may have accepted or stored the package for you—please verify with anyone who might have interacted with it.
Allow 2-3 additional business days: Occasionally, carriers like USPS scan items as "delivered" slightly early to meet efficiency metrics, so waiting a short period might allow it to appear.
If the package remains missing after these steps, we encourage you to:
Contact your local USPS post office and provide them with your tracking number.
Call USPS Consumer Service: Reach them directly at 1-800-275-8777 for immediate assistance.
Should this issue persist despite your efforts, please contact us. We will treat it as an exceptional case and offer a swift resolution, such as a replacement shipment or a full refund, based on your preference. Your satisfaction is our top priority, and we'll handle this with the utmost care to restore your confidence in us.
Once again, we sincerely apologize for the disruption and deeply appreciate your patience and understanding. If you have any questions or need further support, our team is available anytime at 📩 service@hsialife.com or 📩 hsialife@outlook.com. We're here to ensure you have a positive experience going forward.
Warm regards,
The HSIA Team
Comfortable
These bras are the best I bought them in almost all colors. The most comfortable bra with underwire in them. Going to get some more.
21 november 2025
Antwoord van HSIA
Thank you so much for taking the time to share such heartfelt feedback—your words truly touched us.
At HSIA, our mission has always been to create lingerie that makes every woman feel seen, supported, and empowered. We’re deeply grateful that our designs resonated with you in such a meaningful way.
It truly warms our hearts to know that our focus on comfort, support, and seamless wear has helped you feel more confident and strong. This is exactly why we pour so much love and care into every piece we make.
Thank you for being part of the HSIA family. We can’t wait to continue creating pieces that help you feel confident and vibrant every day.
If you have any questions or need further assistance, please feel free to reach out to us at:
📩 service@hsialife.com
📩 hsialife@outlook.com
With gratitude,
The HSIA Team
Like
Like - The excellent support of the breast d
Not liked - the wire makes it tough would’ve loved more if there was no string
1 december 2025
Antwoord van HSIA
Thank you so much for taking the time to share your experience with our product. We truly appreciate your honest feedback—it helps us continually improve.
We’re delighted to hear that you found the support excellent! Providing comfort and confidence is at the heart of our design philosophy, and we’re thrilled this aspect resonated with you 🌟.
At the same time, we sincerely apologize for the discomfort caused by the underwire. We understand how important it is for lingerie to feel effortless, and we regret that this element fell short of your expectations. Your note about preferring a wire-free option has been shared directly with our product team. We’re actively exploring designs that maintain our signature support while prioritizing seamless comfort—your input is invaluable in this process.
To ensure your next experience matches your expectations:
We’d be honored to offer you a personalized recommendation from our wire-free collection.
Alternatively, if you’d like to exchange this item, we’ll gladly assist with a hassle-free process.
Your satisfaction is our priority. Please reply to this email or contact us at:
📩 service@hsialife.com
📩 hsialife@outlook.com
We’re here to help
Antwoord van HSIA
Thank you so much for taking the time to share such heartfelt feedback—your words truly touched us.
At HSIA, our mission has always been to create lingerie that makes every woman feel seen, supported, and empowered. We’re deeply grateful that our designs resonated with you in such a meaningful way.
It truly warms our hearts to know that our focus on comfort, support, and seamless wear has helped you feel more confident and strong. This is exactly why we pour so much love and care into every piece we make.
Thank you for being part of the HSIA family. We can’t wait to continue creating pieces that help you feel confident and vibrant every day.
If you have any questions or need further assistance, please feel free to reach out to us at:
📩 service@hsialife.com
📩 hsialife@outlook.com
With gratitude,
The HSIA Team
I was skeptical at first as its hard to…
I was skeptical at first as its hard to find bras for lager chested women that actually support and look nice. The sizing was perfect and the fit was excellent. The bra does what is says and I was also very happy with the price. Once I tried the bra on, I went to the website and ordered a second one right away.
7 december 2025
Antwoord van HSIA
Thank you so much for taking the time to share such heartfelt feedback—your words truly touched us.
At HSIA, our mission has always been to create lingerie that makes every woman feel seen, supported, and empowered. We’re deeply grateful that our designs resonated with you in such a meaningful way.
It truly warms our hearts to know that our focus on comfort, support, and seamless wear has helped you feel more confident and strong. This is exactly why we pour so much love and care into every piece we make.
Thank you for being part of the HSIA family. We can’t wait to continue creating pieces that help you feel confident and vibrant every day.
If you have any questions or need further assistance, please feel free to reach out to us at:
📩 service@hsialife.com
📩 hsialife@outlook.com
With gratitude,
The HSIA Team
I like this product very much
I like this product very much , my second order and will order more in future.
3 december 2025
Antwoord van HSIA
Thank you so much for taking the time to share such heartfelt feedback—your words truly touched us.
At HSIA, our mission has always been to create lingerie that makes every woman feel seen, supported, and empowered. We’re deeply grateful that our designs resonated with you in such a meaningful way.
It truly warms our hearts to know that our focus on comfort, support, and seamless wear has helped you feel more confident and strong. This is exactly why we pour so much love and care into every piece we make.
Thank you for being part of the HSIA family. We can’t wait to continue creating pieces that help you feel confident and vibrant every day.
If you have any questions or need further assistance, please feel free to reach out to us at:
📩 service@hsialife.com
📩 hsialife@outlook.com
With gratitude,
The HSIA Team
10/10 WOULD RECOMMEND
Well, to start: I’ve absolutely been a repeating Customer! I previously had a much larger bra size ranging from 36I-42M throughout a period of weight loss. This summer I purchased several of the Daisy Smooth Lace Lightly Padded Longline Underwire Strapless Balconette Bras in Black and Tan in a 36I cup and they fit me fabulously! Their sizing chart is spot on and these bra DID THEIR JOB supporting me and allowing me to wear square neck and strapless styles that I never would’ve been able to wear before. 100% big booby friendly!! Well, come October, I ended up getting a breast reduction and now I’m a 34C. You bet your bottom dollar I went back and re-ordered the Daisy balconette bras (in the staple black and tan colors). Honestly, at first I ordered a 34C, but when they arrived, I felt like the band was great, but the cup itself was a bit too narrow, so I submitted it for an exchange for a 34D through their returns process and that customer service was immaculate! It can take them 1-2 business days to respond via email, but they always did and their policies always take care of and favor the customer. They ended up sending me a test bra in the 34D, and when I confirmed that that new size worked, they immediately shipped the remaining color. They also told me that in line with their policies they would love for me to donate the original (2) 34C bras to a local womens shelter nearby. How kind is that! Anyway, like I said, definitely a repeat customer. I’ve also purchased the Enchante Bra (love her!) for myself and numerous other nightgowns and lingerie sets as lingerie shower gifts for my friends in their bridal era. I found HSIA as a big booby girly (IYKYK) and fell in love with them, but I have stayed loyal and continued to love their products as a smaller booby girly as well!
3 december 2025
Review zonder uitnodiging
Antwoord van HSIA
Thank you so much for taking the time to share such heartfelt feedback—your words truly touched us.
At HSIA, our mission has always been to create lingerie that makes every woman feel seen, supported, and empowered. We’re deeply grateful that our designs resonated with you in such a meaningful way.
It truly warms our hearts to know that our focus on comfort, support, and seamless wear has helped you feel more confident and strong. This is exactly why we pour so much love and care into every piece we make.
Thank you for being part of the HSIA family. We can’t wait to continue creating pieces that help you feel confident and vibrant every day.
If you have any questions or need further assistance, please feel free to reach out to us at:
📩 service@hsialife.com
📩 hsialife@outlook.com
With gratitude,
The HSIA Team
I like the bras
I like the bras, but they wear out quickly. Need a bit more support and longevity.
3 december 2025
Antwoord van HSIA
Thank you so much for taking the time to share your experience with our bras! We truly appreciate your honest feedback about durability and support – this helps us immensely in improving our products.
Regarding Longevity & Support
We sincerely apologize that the product did not meet your expectations in terms of durability. We are actively reviewing this feedback with our design team to reinforce stitching and materials for better longevity.
Further Assistance
If you have specifics about the style or fit concerns, our product specialists can provide tailored recommendations – feel free to share details!
Your satisfaction is our priority, and we’re committed to ensuring your next experience surpasses expectations. We’re deeply honored by your support and hope for another chance to serve you.
Warmly,
The HSIA Team
📩 service@hsialife.com
📩 hsialife@outlook.com
Great customer service
They made it so easy to find my correct size. Never paying for shipping. Received personalized recommendations to help with sizing. Comfy, good quality bra.
10 november 2025
Review zonder uitnodiging
Antwoord van HSIA
Thank you so much for taking the time to share such heartfelt feedback—your words truly touched us.
At HSIA, our mission has always been to create lingerie that makes every woman feel seen, supported, and empowered. We’re deeply grateful that our designs resonated with you in such a meaningful way.
It truly warms our hearts to know that our focus on comfort, support, and seamless wear has helped you feel more confident and strong. This is exactly why we pour so much love and care into every piece we make.
Thank you for being part of the HSIA family. We can’t wait to continue creating pieces that help you feel confident and vibrant every day.
If you have any questions or need further assistance, please feel free to reach out to us at:
📩 service@hsialife.com
📩 hsialife@outlook.com
With gratitude,
The HSIA Team
The bras are so flimsy!
The bras are so flimsy. The fabric is not quality. No idea how you can advertise with CardiB at the size she is, these are total unsupportive. I'm only a C cup. I did not feel confident in a supportive form look on a shirt.
Also, the back was 'scartchy' and irritating
13 november 2025
Antwoord van HSIA
Dear Customer,
Thank you for reaching out to us.
To better assist you, could you please clarify which order(s) you are referring to regarding the bra fit issue:
- Order HSIA11379013
- Order HSIA11379017
- Or both orders?
We sincerely apologize that the product(s) did not meet your expectations and caused a disappointing shopping experience.
We would like to assure you that we offer free returns and exchanges. Our customer service team has already contacted you via service@hsialife.com. Please kindly check both your inbox and spam folder for our messages.
We appreciate your patience and look forward to helping resolve this for you.
All of my bras are way too big
All of my bras are way too big. I tried the chat and was not able to chat with live person. There is not a working telephone number that I have located to speak with Customer Service at HSIA. I wanted to switch out a bra then finally, I emailed back that I accepted the replacement process and STILL NO TEST BRA YET.
I spent over $200 in bras from you all and I cannot speak with anyone nor can I get a response to my issue. This is my first order with your company...So sad!
16 november 2025
Antwoord van HSIA
Dear Customer,
We sincerely apologize for any confusion or delay in our communication.
Our customer service team replied to you on November 24 at 09:34:24 with the subject:
"Action Required: Your HSIA Exchange One Trial Item Has Shipped HSIA11379397 & HSIA11379398"
Since your email was previously filtered into spam, we have been resending important updates to ensure you receive them.
We noticed that you replied to us this past Saturday. Due to the holiday season, our response time over weekends and holidays has been slower than usual. Currently, we are experiencing a high volume of inquiries.
Please note that our customer service team operates according to Philippine Time (PHT) and may not always align with your local time in the United States. However, our team has already replied to you as soon as they returned to work on Monday.
We kindly ask you to check both your inbox and spam folder for our latest messages.
We truly appreciate your patience and understanding.
Excellent Quality
Excellent brand and bras! I have been buying very nice bras for a long time and although the quality matches, the price is much more reasonable. Very happy to have found them and highly recommend.
11 november 2025
Antwoord van HSIA
Dear Customer,
Thank you so much for taking the time to share such heartfelt feedback—your words truly touched us.
At HSIA, our mission has always been to create lingerie that makes every woman feel seen, supported, and empowered. We’re deeply grateful that our designs resonated with you in such a meaningful way.
It truly warms our hearts to know that our focus on comfort, support, and seamless wear has helped you feel more confident and strong. This is exactly why we pour so much love and care into every piece we make.
Thank you for being part of the HSIA family. We can’t wait to continue creating pieces that help you feel confident and vibrant every day.
If you have any questions or need further assistance, please feel free to reach out to us at:
📩 service@hsialife.com
📩 hsialife@outlook.com
With gratitude,
The HSIA Team
Hands down the best bras I have owned
Hands down the best bras I have owned. I’m a 38 D, and they are true to size and unbelievably comfortable. Customer service is top notch. I recommend HSIA to all of my friends.
19 november 2025
Review zonder uitnodiging
Antwoord van HSIA
Thank you so much for taking the time to share such heartfelt feedback—your words truly touched us.
At HSIA, our mission has always been to create lingerie that makes every woman feel seen, supported, and empowered. We’re deeply grateful that our designs resonated with you in such a meaningful way.
It truly warms our hearts to know that our focus on comfort, support, and seamless wear has helped you feel more confident and strong. This is exactly why we pour so much love and care into every piece we make.
Thank you for being part of the HSIA family. We can’t wait to continue creating pieces that help you feel confident and vibrant every day.
If you have any questions or need further assistance, please feel free to reach out to us at:
📩 service@hsialife.com
📩 hsialife@outlook.com
With gratitude,
The HSIA Team
Great support, fit and customer service!
After losing over 100lbs, I have been having trouble finding bras that fit and provide good support. I was sent to HSIA by a friend who had also lost a lot of weight and I was hesitant to order at first. Once I received the bras I ordered, I tried them on. I LOVED the fit and support, but they were still a bit big. I reached out to support and they were so good about handling my exchange. I found the right size and got all of the styles replaced. I am very satisfied and will refer many others to HSIA!
8 november 2025
Review zonder uitnodiging
Antwoord van HSIA
Thank you so much for taking the time to share such heartfelt feedback—your words truly touched us.
At HSIA, our mission has always been to create lingerie that makes every woman feel seen, supported, and empowered. We’re deeply grateful that our designs resonated with you in such a meaningful way.
It truly warms our hearts to know that our focus on comfort, support, and seamless wear has helped you feel more confident and strong. This is exactly why we pour so much love and care into every piece we make.
Thank you for being part of the HSIA family. We can’t wait to continue creating pieces that help you feel confident and vibrant every day.
If you have any questions or need further assistance, please feel free to reach out to us at:
📩 service@hsialife.com
📩 hsialife@outlook.com
With gratitude,
The HSIA Team
Antwoord van HSIA
Thank you so much for taking the time to share such heartfelt feedback—your words truly touched us.
At HSIA, our mission has always been to create lingerie that makes every woman feel seen, supported, and empowered. We’re deeply grateful that our designs resonated with you in such a meaningful way.
It truly warms our hearts to know that our focus on comfort, support, and seamless wear has helped you feel more confident and strong. This is exactly why we pour so much love and care into every piece we make.
Thank you for being part of the HSIA family. We can’t wait to continue creating pieces that help you feel confident and vibrant every day.
If you have any questions or need further assistance, please feel free to reach out to us at:
📩 service@hsialife.com
📩 hsialife@outlook.com
With gratitude,
The HSIA Team
Antwoord van HSIA
Thank you so much for taking the time to share such heartfelt feedback—your words truly touched us.
At HSIA, our mission has always been to create lingerie that makes every woman feel seen, supported, and empowered. We’re deeply grateful that our designs resonated with you in such a meaningful way.
It truly warms our hearts to know that our focus on comfort, support, and seamless wear has helped you feel more confident and strong. This is exactly why we pour so much love and care into every piece we make.
Thank you for being part of the HSIA family. We can’t wait to continue creating pieces that help you feel confident and vibrant every day.
If you have any questions or need further assistance, please feel free to reach out to us at:
📩 service@hsialife.com
📩 hsialife@outlook.com
With gratitude,
The HSIA Team
The best
You guys are great , finally found bras that my wife loves & fit perfectly.
8 november 2025
Antwoord van HSIA
Thank you so much for taking the time to share such heartfelt feedback—your words truly touched us.
At HSIA, our mission has always been to create lingerie that makes every woman feel seen, supported, and empowered. We’re deeply grateful that our designs resonated with you in such a meaningful way.
It truly warms our hearts to know that our focus on comfort, support, and seamless wear has helped you feel more confident and strong. This is exactly why we pour so much love and care into every piece we make.
Thank you for being part of the HSIA family. We can’t wait to continue creating pieces that help you feel confident and vibrant every day.
If you have any questions or need further assistance, please feel free to reach out to us at:
📩 service@hsialife.com
📩 hsialife@outlook.com
With gratitude,
The HSIA Team
Antwoord van HSIA
Thank you so much for taking the time to share such heartfelt feedback—your words truly touched us.
At HSIA, our mission has always been to create lingerie that makes every woman feel seen, supported, and empowered. We’re deeply grateful that our designs resonated with you in such a meaningful way.
It truly warms our hearts to know that our focus on comfort, support, and seamless wear has helped you feel more confident and strong. This is exactly why we pour so much love and care into every piece we make.
Thank you for being part of the HSIA family. We can’t wait to continue creating pieces that help you feel confident and vibrant every day.
If you have any questions or need further assistance, please feel free to reach out to us at:
📩 service@hsialife.com
📩 hsialife@outlook.com
With gratitude,
The HSIA Team
HSIA PROVIDES AFFORDABLE UNDERWEAR
HSIA PROVIDES AFFORDABLE, COMFORTABLE, AND STYLISH PANTIES AND BRAS. I AM A TRUE FAN.
14 november 2025
Antwoord van HSIA
Thank you so much for taking the time to share such heartfelt feedback—your words truly touched us.
At HSIA, our mission has always been to create lingerie that makes every woman feel seen, supported, and empowered. We’re deeply grateful that our designs resonated with you in such a meaningful way.
It truly warms our hearts to know that our focus on comfort, support, and seamless wear has helped you feel more confident and strong. This is exactly why we pour so much love and care into every piece we make.
Thank you for being part of the HSIA family. We can’t wait to continue creating pieces that help you feel confident and vibrant every day.
If you have any questions or need further assistance, please feel free to reach out to us at:
📩 service@hsialife.com
📩 hsialife@outlook.com
With gratitude,
The HSIA Team
MOST LOVELY SHOPPING EXPERIENCE
I had the best experience with this company ever. I thought I knew my size 40F and it turns out that they were a bit tight with some spillage. So, I reached out to the customer service team at HSIA and they did not disappoint.
Their reply only took a few days and they were so detailed with the steps on how to exchange. They helped me get a proper size. And they even sent me 2 different sizes to try.
Long story short, they are very worth purchasing through them.
The fabrics are so soft and I have never felt so comfortable in a bra before. The descriptions on the bras are very accurate.
I definitely will be ordering again from here!
5 november 2025
Review zonder uitnodiging
Antwoord van HSIA
Thank you so much for taking the time to share such heartfelt feedback—your words truly touched us.
At HSIA, our mission has always been to create lingerie that makes every woman feel seen, supported, and empowered. We’re deeply grateful that our designs resonated with you in such a meaningful way.
It truly warms our hearts to know that our focus on comfort, support, and seamless wear has helped you feel more confident and strong. This is exactly why we pour so much love and care into every piece we make.
Thank you for being part of the HSIA family. We can’t wait to continue creating pieces that help you feel confident and vibrant every day.
If you have any questions or need further assistance, please feel free to reach out to us at:
📩 service@hsialife.com
📩 hsialife@outlook.com
With gratitude,
The HSIA Team
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