Hi, I’ve ordered around six bras from your TikTok Shop, and unfortunately three of the six have had the underwire come out. It’s really frustrating because I’ve spent a lot of money with you and... Toon meer
Bedrijf heeft geantwoord
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Hi, I’ve ordered around six bras from your TikTok Shop, and unfortunately three of the six have had the underwire come out. It’s really frustrating because I’ve spent a lot of money with you and... Toon meer
Bedrijf heeft geantwoord
I initially ordered 4 bras in what I thought was my size, but unfortunately they were too big. This was my mistake, not HSIA's, as I assumed that after losing a bit of weight, my bra size probably had... Toon meer
Bedrijf heeft geantwoord
J’ai reçu trois soutien-gorge que j’adore. Ajustement parfait, grande qualité du tissus, très,très féminin, enfin impeccable. J’ai recommandé votre site à mes amies et les femmes de ma famille. Vraim... Toon meer
Bedrijf heeft geantwoord
When my order wasn’t delivered the first time, I was worried they wouldn’t follow through. But their customer support was excellent and they replaced them right away and required verification of deliv... Toon meer
Bedrijf heeft geantwoord
Geschreven door het bedrijf
At HSIA, we understand how challenging it can be to find the perfect fit for your lingerie. That’s why we specialize in designing bras specifically for women with fuller busts. We focus on delivering the perfect balance of comfort, support, and style, ensuring that every product meets your needs. With our expertise, you can trust that you’ll enjoy a flawless fit and unparalleled comfort every time. At HSIA, we are committed to helping you feel confident, comfortable, and fully supported.
If you have any questions about your order, shipping, or need assistance with returns or exchanges, or if you’d like to share any feedback or suggestions, feel free to contact us at service@hsialife.com / hsialife@outlook.com.
348 Kwun Tong Road, 6/F, Manulife Place, Kowloon, 999077, Hongkong, Hong Kong
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
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Always great service, quick delivery. Best selection of large cupped bras

Antwoord van HSIA
The website freezes a lot and i have to continually refresh the page and have to scroll down all the way to where I was browsing... also, when searching for a specific size, it'd be nice if only in-stock items showed up, or for in-stock items would be an option.

Antwoord van HSIA
Easy to go through buying process, quick hearing that my purchase was completed. Much appreciated!

Antwoord van HSIA
I have a heavy bust and a broad back, and this is the only bra brand that has made me feel truly comfortable because of the support it gives me, the material, and how easily they help you find what really works for you. Once you try it, you’ll never switch, and the best part is that they have designs and styles for every preference.

Antwoord van HSIA
I had such a positive experience with HSIA’s customer service. They responded to every email within 24 hours and were incredibly patient and helpful with my exchange. You can tell they truly care about their customers.
The replacement bra fits much better — very supportive and secure (yes, it passed the jump test, and my dignity remained intact 😌). I also appreciated how smooth and stress-free the whole process was from start to finish.
It’s so refreshing to deal with a company that communicates clearly and treats you like a real person, not just an order number. Beautiful product and wonderful service — I feel lifted in every way! 💕✨

Antwoord van HSIA
Lots of lovely pretty bras to choose from, I’ve had 2 others before and they fit so well

Antwoord van HSIA
I was so surprised and happy once I opened my package of my new Starry Night Barbie Peach Mesh High Rise Brief Underwear, XXXL. Very well made, no roll down, fits perfect, true to size. Very elegant looking. I highly recommend.

Antwoord van HSIA
Had a great experience with customer service in going through an exchange process. Very happy with my bras.

Antwoord van HSIA
I am going to resubmit my order and hopefully I'll receive it. I really like the products.

Antwoord van HSIA
I was very impressed with the customer service. When the first bra didn’t fit they sent me another of a different size. The bra itself is well fitting and supportive which is what I was looking for. It also has a minimizing effect which is also what I wanted.

Antwoord van HSIA
I like the bras I got very much. I used the website fitting tool and it said I was 34C, which I thought was too small, but I trusted the tool. It was wrong about me, and I should have known better because I'm 36C and I also have grown into a 36D. I had to ask for replacements. Dealing with customer service was a little strange, I had a little difficulty finding them, but once I did, they got right on it, and immediately sent me replacements that I'm happy with.

Antwoord van HSIA
I ordered a bra that was not exactly what I was looking for and wanted to exchange. HSIA customer service was amazing in the exchange process and even sent me links to specific bras that would be perfect for me based on what I was looking for. I recommend HSIA products!!

Antwoord van HSIA
They had my size in many colors, the site was easy to navigate and great overall experience.

Antwoord van HSIA
I got my stuff fast, and for cheap. They cater to the larger bra sizes. I think the only real issue they need to work on is their exchange process, more specifically there email response time as it had taken them over a week to reply. Other than that they were understanding and willing to help with any problems

Antwoord van HSIA
Super super helpful staff, detailed and friendly!!

Antwoord van HSIA
I have not received my order and have reached out several times with no success. I paid for my merchandise a month or more ago. The company has poor business tactics and I will continue to leave a negative review until my issue is resolved .

Antwoord van HSIA
I ordered a bra on 14th September and on the 19th, USPS notified me that Hsia hasn't paid for the postage and they wouldn't be able to deliver. Once they responded - 5 days later - Hsia blamed an update at USPS, but I know my postal carrier, and that doesn't appear to have been true. Hsia offered to re-send the bra, and 14 days later, it's out for delivery. From order to delivery, it's been almost a month.
They shifted blame, were so slow to respond I nearly reported them for fraud, and then showed no urgency whatsoever to correct the problem. This was both my first and last order.

Antwoord van HSIA
I never received my product when I checked the tracking the United States Postal Service reported it as a counterfeit shipping label. I am waiting to hear back from customer service to see if I can get a replacement or a refund.

Antwoord van HSIA
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