Customer service. No pressure whatsoever. Personality and sense of humour. All attributed to staff at cheltenham branch. Lucy served us. She had all the info at her finger tips and helped wi... Toon meer
Locatie
Wijzig locatieGallagher Retail Park, Manor Road, GL51 9RR Cheltenham, GB
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Lees wat reviewers zeggen
Welcomed as we entered and most helpful with any questions we asked,given lots of advice and left alone whilst we discussed our options with no pressure to decide. Spent a lot of time trying different... Toon meer
Fantastic from beginning to end. The sales lady was so helpful, it came in the time line quoted (unlike many other companies) and the delivery guys were fab! Should out to Jason and Ashley, so helpful... Toon meer
Visited Cheltenham store after allready purchasing chair at another store 10 minutes previously,as we wanted options.Informed assistant Gemma we were only window shopping .She was very attentive and... Toon meer
Bedrijfsgegevens
Over HSL Chairs - Cheltenham
Geschreven door het bedrijf
HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.
We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.
Award Winning
HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Made in Yorkshire
Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.
Family Business
As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.
About HSL Chairs
Geschreven door het bedrijf
- Up to 25 Year Guarantee
- Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
- Queen's Award Winners
- HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Occupational Therapist Approved
All products are independently tested
As a member of the British Association of Occupational Therapists, Julie Jennings Dip COT HCPC, is highly qualified and greatly respected. Julie is frequently consulted for independent advice by a wide range of clients throughout the UK and Europe.
All our chairs, sofas and beds at HSL are approved by Julie Jennings. Thanks to her work, you can relax in comfort knowing that each piece in our range has been thoroughly tested and evaluated by an independent health expert.
Contactgegevens
Gallagher Retail Park, Manor Road, GL51 9RR, Cheltenham, Verenigd Koninkrijk
4,8
Uitstekend
72 reviews
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Fantastic from beginning to end
Fantastic from beginning to end. The sales lady was so helpful, it came in the time line quoted (unlike many other companies) and the delivery guys were fab! Should out to Jason and Ashley, so helpful and respectful of our home so thank you guys!! Chairs super comfy and good for my posture etc after surgery! Cheltenham branch.
9 mei 2025
Review zonder uitnodiging
Relaxing in our his and her recliners
Very helpful friendly staff,we where under no pressure. Relaxing in your wonderful chairs. Expertly fitted in the correct his and hers recliner. Decided to treat ourselves to our 2 new chairs. Very excited to receive them.
22 april 2025
Amazing service from start to finish…
Amazing service from start to finish with the purchase of a new reclining chair for my mother living within a care facility. Gemma from the Cheltenham show room with her extensive knowledge of client requirements and cheerful nature, happy to respond to any questions/requests asked. Even offering refreshments to my elderly mother whilst choosing her chair. Delivery was great within 4 working days ( Express delivery option) and communication between myself and delivery team Jack /Martin was excellent. They had time to go through everything with myself and re accused that if we had any concerns to just call up support team. Would definitely recommend HSL to anyone looking to purchase comfortable chairs for all ages. I now have one very happy 91 year old mother. Amazing service. Thanks to you all.
Sandra
6 april 2025
Review zonder uitnodiging
We visited HSL in Cheltenham on Manor…
We visited HSL in Cheltenham on Manor Road to look for an adjustable bed for my mother in-law. I need to mention Lorraine at the store, she was great, welcoming, friendly and really helpful. We bought the bed we wanted for Diane H and we have already received the delivery notification. Thanks very much for such a great service.
9 april 2025
Review zonder uitnodiging
We were welcomed and made to feel…
We were welcomed and made to feel comfortable in the showroom from the moment we stepped through the door. We were given time to browse at our own speed. We were helped by Lorraine who spent time answering our questions and providing helpful advice and talking us through the features of the items we were interested in. We were not rushed or pressured and had plenty of time to browse and try the furniture we were interested in.
We were offered tea / coffee & biscuits (and toilet facilities were available ) which made the experience more relaxed for us.
2 maart 2025
The whole process was handled excellently. …
The whole process was handled efficiently, professionally and very informative.
17 maart 2025
great company,great chairs
superb service from start to finish. no pressure from the saleswoman in the showroom - a lovely experience. delivery on time
17 maart 2025
Review zonder uitnodiging
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