We received first class service from Ian and Kayleigh. We were invited to take all the time we needed to find our fabric, each of us were assisted to find the chair size and motor that suited our need... Toon meer
Locatie
Wijzig locatieUnit 1, Strode Retail Park, 2 Huxley Close, PL7 4JN Plymouth, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
We were looked after. by Cheryl and Sue, who were very helpful, cheerful, and made our successful visit a real pleasure - resulting in us purchasing exactly the chairs that we were looking for.
It was a pleasure to visit HSL Chairs Plymouth and meet Cheryl who took the best care that I could have asked for in assisting my 90 year old mother in selecting a new chair. Cheryl was not only patie... Toon meer
Ordered a new chair from HSL and the whole in‑store experience was outstanding. Sue was absolutely superb from start to finish — incredibly knowledgeable, genuinely friendly, and clearly knows her... Toon meer
Bedrijfsgegevens
Over HSL Chairs - Plymouth
Geschreven door het bedrijf
HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.
We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.
Award Winning
HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Made in Yorkshire
Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.
Family Business
As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.
About HSL Chairs
Geschreven door het bedrijf
- Up to 25 Year Guarantee
- Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
- Queen's Award Winners
- HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Occupational Therapist Approved
All products are independently tested
As a member of the British Association of Occupational Therapists, Julie Jennings Dip COT HCPC, is highly qualified and greatly respected. Julie is frequently consulted for independent advice by a wide range of clients throughout the UK and Europe.
All our chairs, sofas and beds at HSL are approved by Julie Jennings. Thanks to her work, you can relax in comfort knowing that each piece in our range has been thoroughly tested and evaluated by an independent health expert.
Contactgegevens
Unit 1, Strode Retail Park, 2 Huxley Close, PL7 4JN, Plymouth, Verenigd Koninkrijk
4,8
Uitstekend
100 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
New chair
The customer service at your shop in Plymouth was excellent the lady was very helpful and made the choice of a chair very easy for us.
10 mei 2025
Good service
Sue, was very helpful. She understood our requirements and offered professional advice in a thoughtful and friendly manner. Chris, the delivery driver was great too.
13 mei 2025
Great friendly service from Sue and…
Great friendly service from Sue and rest of the staff.
Only criticism was I asked for colour samples which I was assured had been requested and would be posted to me, to date I am still waiting. However the local Plymouth store did find me some in house to take home
3 mei 2025
Sue was an excellent salesperson
Sue was an excellent salesperson, patient, friendly, knowledgeable and made the experience relaxing and easy. Particularly liked the lovely cup of tea offered at start of our visit.
10 mei 2025
You can shop with confidence.
I really enjoyed shopping at HSL in Plymouth at 12/05/2025 and Simon and Sue taught me a lot about how to choose the right chair for my back problem. I wasn't hurried or pressured at all which I really appreciated . I'm quite indecisive and with so much choice of fabric I found it hard to choose. I was encouraged to take my time to decide which I did. I like that it is a family business snd also that it's a short delivery time. I can't really think
of a negative. It was a very pleasant experience.
12 mei 2025
Review zonder uitnodiging
Sue helping mum to purchase the right chair.
Mum and I have made to visits to HSL in Plymouth and the staff are so friendly and knowledgeable.
We returned yesterday for mum to make her purchase and Sue helped us. Thank you Sue for all your help and knowledge making sure mum made the right choice. Also thank you for the laughs.
2 mei 2025
Review zonder uitnodiging
An Investment For Comfort
Friendly, patient and welcoming staff who know their products and understand the needs of the customer. Absolutely no sales pressure. We visited the large showroom twice and phoned up twice before placing our order. Having finally chosen from a wide selection, we now look forward to receiving our new furniture.
Without an understanding of all the features to consider, we had walked into the showroom thinking we knew what we wanted and would be in and out in no time. In actual fact we spent in the region of four hours there.
18 april 2025
Communications were outstanding
Communications were outstanding. Helen who did the demos was superb with my parents.
18 april 2025
The delivery men (sorry didn’t get…
The delivery men (sorry didn’t get their names) phoned as promised and arrived shortly after. They brought the chair in, set it up and explained the functions. Very polite and helpful
29 april 2025
Review zonder uitnodiging
Home visit was excellent
Home visit was very prompt , the lovely Jane helped my mum try the chair at home and make a choice of a express delivery rise and recline chair , and in 3 working days it was delivered and set up by Jack & Martin . Very good service all round
17 april 2025
Review zonder uitnodiging
Professional and friendly service
Professional friendly and efficient team. Delivery team, Martin and Jack arrived early and had the bed installed in no time. P
8 april 2025
Review zonder uitnodiging
From start to finish the service has…
From start to finish the service has been excellent. Knowing what chair I wanted to buy Sue took me through all the options and ensured that I was aware of other choices. Explained what would happen after I ordered. The information concerning the delivery was excellent with a phone and a text before hand letting me know the date and time. The delivery team (Jack and Martin) called the day before to recheck. They turned up when expected and quickly delivered the chair ensuring I knew all the functions. Th
7 april 2025
Review zonder uitnodiging
HSL Plympton service and delivery
I would like to say how amazing the team at Hsl Plympton were with helping us pick out the right furniture,special Thankyou for Cheryl for being so helpful.
Also a massive thankyou to Martin and Jack who delivered the furniture they were very helpful and went the extra mile which made changing my furniture so easy would recommend Hsl for there quality and service
7 april 2025
Review zonder uitnodiging
Visited the Plymouth store
Visited the Plymouth store, excellent service from the lady called Sue. So helpful gave us lots of time.
5 april 2025
Review zonder uitnodiging
We visited Simon at the Plymouth branch…
We visited Simon at the Plymouth branch who was very kind patient and knowledgeable, he helped us choose exactly what we wanted and cannot wait to get our new chair. Thank you for all your help.
1 april 2025
Review zonder uitnodiging
Very helpful friendly staff
Very helpful friendly staff , lots of patience and time
Very informative and no pressure to buy
Very caring towards my 91yr old mother, would thoroughly recommend HSL and the lovely Helen
Thank you
29 maart 2025
Review zonder uitnodiging
Lovely staff very helpful
Amazing customer care and product knowledge made choosing the right chair very easy. Highly recommend.
17 maart 2025
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.