My third monitor arrived today and we’re really happy with it. It’s been a long and difficult process, but the customer service team stayed with us through every step. I know the postage problems were... Toon meer
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I bought the Motorola VM855 Connect thinking it would give me peace of mind, but it does the exact opposite. The camera repeatedly shows full signal strength for a split second, only for the connectio... Toon meer
Ekran sesi inanılmaz düşük, ninni açmak ya da konuşmak istediğimizde yüksek parazit sesi mevcut, hareket olmamasına rağmen (ekran açık ama bebeğime dönük değil) hareket algılıyor, ekran şarjdayken baş... Toon meer
This is easily the most unreliable baby monitor. Constant connectivity issues on their end which makes monitoring your baby a very scary thing. They now no longer allow you to take still photos for... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Whether the first smile, first laugh, first step, or the first day of school, Hubble Connected is always here to make sure you never miss a beat. Providing comfort, care, education and entertainment to your new family, and allowing you to enjoy the beautiful journey of parenthood. With Hubble Connected and your smart camera, you can stay close to what matters most.
Contactgegevens
8720 Castle Creek Parkway E Drive Suite 131, 46250, Indianapolis, Verenigde Staten
- support@hubbleconnected.com
- hubbleconnected.com
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This monitor is a hunk of junk
This monitor is a hunk of junk. It regularly had connection issues, even though every other device in our household works fine. Less than 18 months later, it stopped working altogether and after following all recommendations, it will no longer pair to the app at all.
I like the cameras BUT…
I like the cameras, but I've paid for this app multiple times because it promises features like PIP, videos, and pictures saved to my cloud, among others. Every time I try to check if my landlord has been in my apartment, I somehow don't have any videos from the previous day. It's crazy to me that I've been paying for the same features that I was getting for free.
Wish the record times were longer and…
Wish the record times were longer and the events could be watched in a timeline view so we didn't have to go back to go to the next event
Great camera but Not reliable
It is very, very challenging having nothing but email communication. The app will randomly stop working and when I had problems with the camera within a couple weeks of having it, it took over TWO YEARS for the company to send me a replacement. It is a great camera and I like the monitor. It just needs a lot of work to be more reliable.
Unzufrieden
Wir sind mit der Einrichtung, der Funktionalität und der User Experience super unzufrieden. Für uns ist es rausgeworfenes Geld
nach langem Probieren habe ich es wie die Einrichtung gemeistert, ein paar Tage könnten wir es nutzen und dann boom alles reseted und bitte fange nochmal bei null an. Zeitverschwendung !
Pişmanlıktır...
Ekran sesi inanılmaz düşük, ninni açmak ya da konuşmak istediğimizde yüksek parazit sesi mevcut, hareket olmamasına rağmen (ekran açık ama bebeğime dönük değil) hareket algılıyor, ekran şarjdayken başlarda çalışıyordu ama artık açılmıyor... Şu an aklıma gelenler bunlar. Ancak 10bin verip de bu arızalara maruz kalmak da hak değil. E bebekten almıştık ürünü iade istedik. Umarım iade kabul olur...
Constantly disconnecting itself through…
Constantly disconnecting itself through the app, bombarded with loads of notifications and adverts to upgrade.
Shame really, spent a lot of money for something that doesn’t work. Not advertised online or at the NEC advent about the bad reviews.
If I could give ZERO stars I would
If I could give ZERO stars I would. Its hit or miss whether you can even get the camera to load on the monitor or your phone thru the app
Awful company, products and customer service
Awful company, awful customer service and awful products . Chetan is incredibly unhelpful, not even tried to assist with the faulty item! Baby monitor has broken twice, and for an item that was over £100.. it is unacceptable. Hubble is not willing to assist! Steer clear of them altogether.
Constantly not connecting
Constantly not connecting. I have great internet, nothing else I own has connections issues, but for some reason, Bubble constantly disconnects. The product is absolute garbage and the app is terrible and trying to push different subscriptions that aren't worth it.
The pair button on the device dose not…
The pair button on the device dose not work or something on the camera it’s self is broken. Never worked with the app and won’t go into pair mode or put a Wi-Fi signal out. Used a V - Tech app and that worked is seconds. Stay away from this brand
DO NOT BUY.
What a load of garbage. Bought 2 devices from Argos, one being the Essentials and the other being one with AI on it and they are the worst mistakes of my life. I didnt test and open them immediately as I was setting my sons room up so only opened after completion, which means I passed my 1 month return window with Argos and I have had nothing but issues, device being plugged in and on (light is on, night light is also on) but according to the app its off, this is constant, which makes it unsafe to use as you cannot monitor your child properly as you dont know if your going to receive any notifications. The same with the Essentials which comes with a screen, doesnt record motion immediately, doesnt record for long enough and also had many issues with this as there was days you would see no footage as 'no motion has been detected'
Honestly save your money, you'd expect with the price that you would be receiving high end experience but id rather have a cheap 30 pound camera from Amazon than this.
The customer service is terrible, cannot ring and speak to someone, it is all done via email. And even then your not waiting 24-48hrs for a response but days and weeks.
Takes too long to connect if it ever…
Takes too long to connect if it ever stays connected. Although set to no notifications daily I get a promo msg. Do not waist your money or time
Baby tracking problems
I am sharing this device with my wife. For some reason, it is not able to share the baby tracker features, so I cannot see what she share with me. Also the app freezes everything. I do not recommended the product. It does not have support.
Absolutely shocking
Absolutely shocking. Every time I have my grandaughter to stay over I have to spend around 2 hours resetting the camera!! Terrible performance
I LOVE our HubbleClub monitor so much
I LOVE our HubbleClub monitor so much. Now with 2 kids it’s so easy to go back and forth between both systems and I appreciate all of the customer service I’ve ever gotten with them. I love the amount app, the notifications, the reliability and all of it.
Absolutely horrendous product and even…
Absolutely horrendous product and even worse customer service. After a few months it stopped registering our baby's movements.... An actual safety hazard. They refused to refund or send us a new product. AVOID THIS COMPANY LIKE THE PLAGUE IT IS A WASTE OF MONEY!!!!
Worst customer service
Worst customer service. Expensive monitor that keeps freezing after only a year of using it. Takes weeks for a reply and get told they can’t help as it’s not in warranty. Disgusting and pathetic. Would not recommend monitor to anyone. Awful.
DO NOT BUY
DO NOT BUY - terrible service, cameras made obsolete so you can’t use them even though they still work, can’t cancel the contracts even after 2 years and the customer service is just awful. They are unhelpful. The company needs investigating for fraud. We haven’t used the service in 2 years and they won’t cancel our contracts even after
AVOID AVOID AVOID
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