Huddleliving Reviews 

This is the fastest to inflate and deflate. You need electric but the bed is worth its weight in gold. I suffer severely with my spine, neck and arthritis. However, my grandchildren love camping. With purchasing the Huddle it is not a problem! They are that fantastic we ordered another one. Buy one now! If you want something comfortable and easy to pit up and down. Guess what they fit back into the original bag so thank you Huddle.

Hi,I was kept well informed and updated,quick delivery,very happy with purchase,thankyou.

Easy to order
Speedy delivery
Easy/helpful instructions for assembly

I'm very happy with buying a mattress!!! I recommend!!!

The over night inflation system worked great so quite

Customer care were very helpful when I had an issue , and were able to replace my Huddle without any problems
Thankyou

We chose the king size to use as a guest bed. We are trying it out ourselves first and find it very comfortable. Very well made. Super fast delivery.
Highly recommend this product & company.

Failed to deliver the order and then refused to give a refund, despite the evidence of failed delivery, until the courier investigation is complete. The courier confirmed that they closed the investigation after 24 hours however no refund has been processed, we are now on day 5 of waiting. To be clear this is a breach of the Consumer Rights Act. Avoid!

Purchased the king size airbed. I had an issue with the bed but Jake sorted it out very quickly and efficiently and replaced the bed. Very good customer service.
I fairness, I purchased it to be used as a spare bed so it hasn’t actually been used yet, so can’t comment on performance.

For the first two uses the bed worked flawlessly then the front panel fell off along with a number off buttons, springs and who knows what.
Unfortunately huddle could advise on a fix and subsequently left me without a solution. I’m sure there is a schematic that exists that can show me what goes where but this seems to be unavailable

Whilst I can just fit the panel on the firmness function doesn’t work nor does the “stay inflated function”and needs manual adjustment.
What was at first a good product is now an overpriced inflatable lilo.

I wish i could put 0 stars. I finally returned my faulty bed, they've had it for 16 days and still have not processed my refund. As i've said before AVOID THIS COMPANY AT ALL COSTS

I bought the never deflate double air bed. Website says free next day delivery. It was not next day delivery, it was delivery in two days from order placement (I placed the order on Saturday after 12pm cut off and received it on Tuesday night). Then on the day of delivery, I was given a time slot range by DHL and they were late by 4.5 hours. Not a good experience when it come to delivery.

I've briefly tested the bed. It has a quiet motor compared to other airbeds I've had. Inflation and deflation times are pretty good. I really liked the auto switch off feature when the bed is fully inflated or delfated.It was comfortable to lie on in my brief test. I haven't slept on the bed overnight yet so can't comment on the silent never deflate motor.

I made a mistake bye ordering this when it wasn't really necessary,
However I contacted Huddle, and in a very short time I was contacted by Khraeen, they were very understanding and very supportive, helping me cancel the order on every email. I got a reply straight away.Very, very good service.I recommend to anybody.

I’m really impressed with these electric air beds. I bought a king size off this company last year and more recently a single one. They’ve been used for couple of weeks for house guests and we’ve had no issues what so ever. The built-in pump inflates it in just a few minutes, which makes setting it up so easy, and deflating is so quick. My guests have told me they are incredible comfy and feels like a normal mattress. I would definitely buy from this company again.

I was within the year warranty chased them up told them the problem, my bed was deflating very fast despite no evident problems or holes. They ignored me, asked me to provide information I wouldn’t have had like the postal number, the order number etc. took forever to reply, used google translate to send me responses which made no sense and eventually told me they can’t help me as warranty expired. I contacted them 4 months before expiry and they managed to prolong the email conversations to that point then told me they won’t do anything and it’s not their problem that I was getting response in Italian and in English. They said they only write English’ and have no Italian customer service even though I purchased the product in Italy. It’s just by chance I can speak English. So that’s outrageous also how can you provide a product in a country where you can’t provide customer service. Truly atrocious company please do not use them at all.

Loving my mattress!!
After doing so much web searching I came across this gem that doesn’t deflate during the night like most others.
Perks I found have been the nightlight, the USB charger and just general comfort.
Such an amazing buy, fast delivery too 😉

Joe at customer services has been amazing.

Bought a huddle mattress - amazing! However. developed a small fault. Joe has arranged a return email so awaiting a QR code to return this mattress before getting a new one.

The mattress itself is amazing - would highly recommend.

I’m extremely disappointed with both the quality of the bed and the customer service from Huddle Living.

After just three weeks of use, the comfort setting (which keeps the bed inflated overnight) developed a fault. The wire connection was clearly loose when moved at certain angles, the red light would flick on and off. This was concerning, especially for a product that remains plugged in all night.

I contacted customer service straight away and provided clear video evidence of the issue. I explained that I’m currently waiting for a house move and this bed is my only place to sleep, so I asked if a replacement could be sent first and I would return the faulty one immediately after. They refused, offering no practical solution.

I was left with no option but to continue using it. The situation has now worsened and the all-night inflate function no longer works at all. I’m waking up during the night and in the morning with back pain because the bed deflates. Despite showing proof that the product is faulty, they still will not send a replacement before receiving the return.

To make matters worse, I’ve now been told I need to source my own packaging to return it, as no box will be provided and I was “expected” to keep the original packaging. For an expensive product, this level of aftercare is unacceptable.

The customer service has felt cold, inflexible and unhelpful throughout. For a premium-priced airbed, I expected much better quality and far better support when something goes wrong.

Very disappointing experience. Would
Avoid.