Hurley Reviews 

Realicé una devolución el dia 22 de Julio y a dia de hoy, todavía no han realizado el abono del producto comprado. Han pasado 2 semanas. Tampoco contestan a los emails enviados.
En definitiva, un desastre la gestión y la atención al cliente. NO VOLVEREMOS A COMPRAR NUNCA MAS.

Bought three t shirts and astonished at how bad the quality is. Two were unwearable, paper thing and low quality material, shapeless poor cut. The third was somewhat more wearable but this did not survive more than two washes.

Absolute cheapest rubbish available. May has well have bought knock offs.

I don’t see the benefit of this to the company as I will simply never shop Hurley again.

Nunca más haré un pedido online.
Hice un regalo de Neopreno y al querer cambiar de talla a una menos. Primero no te hacen el cambio, si tenias un descuento ya no te lo aplican, solo puedes devolverlo y cambiarlo por uno nuevo sin reducción de precio tal y como lo tenia antes. Luego si quieres ir a cambiarlo a cualquier tienda de Hurley, no puedes.... van por libre... encima no tienen numero de teléfono para llamar.... Fatal.... nunca más.

Una auténtica basura!! Se encogen, se decoloran a la tercera lavada, y carísimas! Algunos comercios las están liquidando!! NO las compréis…y son chinas.

No delivery of order, no help from customer service, just a message that "it was on the way..." Never received it

Yesterday I needed a part and help for a pressure washer . I didn’t have a clue, Luke gave me his personal number so I could send him pictures.
Within five minutes of sending photos the part was ready to collect.
Today I went to the office and not only did they have the part , they also fitted for me . Top class service

Hurley brand flip flops aka jandals. Absolute rubbish. Strap broke through on one and the sole split on the other within one week of purchase and normal use. Wouldn’t touch that brand again under any circumstances.

Spent $104 on Tees that were poor quality and got a whooping $79 refunded. Total rip off company. save your money and the aggravation and buy your tees from somewhere else!

Artikel bestellt. Nie angekommen, Export nach Deutschland wurde verweigert. Geld wurde trotz über 20 E-Mails nie erstattet.

Ich hab einen Neoprenanzug bestellt, er hatte jedoch nach einer Woche schon ein Loch.
Auf Anfrage sollte ich ihn zurückschicken und das Geld wiederbekommen.
Ich hab das Geld jedoch nie wieder gesehen.
Auch ein Schlichtumgsverfahren half nichts.

I am a big fan of Hurley clothing because of their fit, the material they use, the style, colours and patterns. I think they have all the product elements to become a great brand. However, like all growing businesses, their business process management such as shipping, ecommerce and customer support is severely falling behind or isn't managed at all to keep up with scalability and demand, which will only hurt their branding efforts, shooting themselves on the foot.

I placed a large order over a month ago from Canada. After over 3 weeks, my order was still not shipped. When I contacted them, they only mentioned they are having "trouble" shipping internationally and didn't provide a date in which they expected to ship. They didn't notify me, but rather I had to reach out to them. After another week, I asked for a refund. Although I received most of it back, they still have yet to provide my full refund; and did not provide any reasons why a partial refund was provided.

If a business isn't ready to do business, don't do business unless you want to shoot yourself on the foot. Also, if a business doesn't fulfill their end of the obligation, then provide a full refund to the customer...it's not rocket science. Really crap business process management...unreal.

Terrible support. I bought six pair of shorts last year that were Hurley. Eleven of the buttons came off the back pockets after normal use, the plastic center broke not the thread. I wrote Hurley about buy new buttons and they basically said too bad we can't help you. I'll never buy Hurley products again.

Bei Retoure müssen Versandkosten und zzgl. Bearbeitungskosten getragen werden. Satte 11,95 EUR insgesamt. Habe ich bisher noch nicht erlebt, bestelle auch bei anderen Brands in der EU.

Placed an online order for four items. It took two weeks to finally deliver due to a shipping delay. When it was finally shipped, the order was returned to Hurley two weeks earlier since they did not have the correct paperwork with the shipment.

When contacted they provided a refund only and could not re send the original items paid for

Stay away if want timely order and they cannot deliver a simple package or have resend functionality.

Customer Service of no help

Hurley makes cheap gear that are not made to last but just to sell. They get damaged after a few washes and don't offer you what you need.

Purchased a jumper online as a Christmas gift. As soon as I opened the package I noticed an obvious stain on the front. How they didn't see this when packing is beyond me! Returning this has been a nightmare!! I sent this straight back and they said they needed to 'assess it'. Its been weeks since i notified them of the issue. Now I'm without the jumper, a replacement or even a response! They take days or longer to reply to you and have disconnected phone access due to 'increase call volumes'. The email reply I eventually received advise me to 'be patient'. This has my blood boiling. They have ignored my question about sending a replacement by Christmas. I have sincd requested a refund and had no response. I will NEVER purchase from them again. Ashamed to say prior that I was buying their clothes for years. Wish I'd read reviews first!!!

My daughter just gave birth at Hurley this past week and her experience with the some of the nurses was horrific no bed side manner , didn’t get much information on her before and after care.one of her sisters was leaving her room and overheard a couple of nurses talking about another patient baby that hadn’t been fed yet but in a manner as if it was gossip but not concern to help that patient out . When my other grand kids was born at Hurley in the Nic unit it was a awesome experience . Point being most of those nurses need to be retrained on the there bed side manner it’s not just about the medical part it’s also about caring for the patient as if it was there own family . So needless to say I used boast about Hurley prenatal care but I’m not seeing that in the future sad to say . This review is not to say don’t go to Hurley cause I Will myself still go but come on nurses rethink ur bedside manner!!

Kann man KEINEN Stern geben?
Ein Teil ist verloren gegangen. Ein T-Shirt für Kinder. Ich musste es trotzdem bezahlen, weil ich nicht beweisen konnte, dass ich es nicht habe. Inklusive Mahngebühren. Der Customer Service antwortet mit einem Wahnsinnsdelay oder einfach gar nicht mehr. Der schlimmste Customer Service ever. Einfach nicht hier bestellen! Niemals.

RIDICULOUS costumer service, I ordered 10 days ago and my shorts was not send yet… they said we are delayed…. Man just go ahead and buy on eBay this people are ridiculous

Awful customer service. Requested to return boardshorts over 2 months ago, after a month and about a hundred attempts to organise a pick up date, they were picked up (on the wrong date). It’s now 2 months later and no sign of a refund and they’ve ignored all my emails since the shorts were picked up, I’ve sent about 5 now, absolutely nothing back.