Huws Gray Reviews 

1.969
•
TrustScore 4.5 uit 5

4,5

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Huws Gray Harlow. We cannot praise this branch highly enough. Every member of staff we have had contact with has been extremely friendly, polite and helpful. Just spoken to a neighbour who said exactl... Toon meer

Beoordeeld met 5 van de 5 sterren

Dealing with this company was a positive stress free experience. Easy on line ordering, delivery as promised and follow up call. Will use again for sure. Retail customer ordering garden gravel and top... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The staff are fantastic. Especially at the Dover branch who answer all queries to the fullest and no matter how small or large the issue they are all way courteous & polite and go above & beyond to en... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

After opening an account some time ago, I found it frustrating that I'm still not set up on terms, I have asked on numerous occasions about this, but it seems no can be bothered. I barely use Huws gra... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Bouwmaterialen leverancier
  2. ook in
  3. Bouwapparatuur verhuurder
  4. Gereedschapgroothandel
  5. Houthandel
  6. Hoveniersbenodigdheden winkel
  7. Loodgieterwinkel

Over Huws Gray

Geschreven door het bedrijf

Huws Gray is a UK building materials supplier with a network of over 230 branches across England, Wales and Scotland. The business supports both trade professionals and DIY customers, offering products and services that cover the full build process, from early groundwork through to final finishes.

Our range includes core building materials, as well as access to plant and tool hire, power tools, and specialist products. We also supply doors, windows, kitchens, bathrooms, and a wide selection of plumbing and heating materials. For more tailored requirements, we provide bespoke manufactured items such as lintels and roof trusses.

Huws Gray branches aim to provide practical, on-the-ground support for customers working on projects of all sizes. This includes helping customers source the right materials, offering product knowledge, and supporting day-to-day building needs through local availability.

With a broad product range and a nationwide presence, Huws Gray works to make it easier for customers to manage their projects from start to finish. Our focus is on providing a consistent service across branches, backed by product availability and straightforward support for customers at every stage of their build.


Contactgegevens

Find Your Local Huws Gray

230+ branches across the UK. Find your nearest today

4,5

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,5

Alle reviews

(1.969)

907 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Zero communication from your back-office team!

You acknowledged receipt of the order slowly and then didn’t get in touch to agree a delivery date; not just within your published committment to do , but at all! Consequently I emailed you pointing out my disappointment and that because of your delays my planned use of the product would have to be put back by 10 days. Still no response, so when your (very professional and polite) turned up, out of the blue i had to send them away as I’d had to put my team onto another job.

23 september 2026
Beoordeeld met 5 van de 5 sterren

Huws Gray Harlow

Huws Gray Harlow. We cannot praise this branch highly enough. Every member of staff we have had contact with has been extremely friendly, polite and helpful. Just spoken to a neighbour who said exactly the same thing, which was what prompted this review. Good prices, excellent service. We are home DIY'ers working on our driveway.

28 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service

Great service, keen prices . Delivery driver could not have been more helpful as i live in a narrow road and delivery was difficult . Highly recommend this company

20 september 2026
Beoordeeld met 5 van de 5 sterren

Easy to order

Easy to order, clear communicatiins and swift delivery of goods. Thank you.

17 september 2026
Logo Huws Gray

Antwoord van Huws Gray

We're so glad to hear you found the ordering process easy and the delivery swift.

We appreciate your kind words!

Beoordeeld met 5 van de 5 sterren

The staff are fantastic

The staff are fantastic. Especially at the Dover branch who answer all queries to the fullest and no matter how small or large the issue they are all way courteous & polite and go above & beyond to ensure that the customer is happy.

22 september 2026
Logo Huws Gray

Antwoord van Huws Gray

We're so happy to hear about your positive experience with our team at the Dover branch.

We always strive to provide excellent service and appreciate your kind words.

Beoordeeld met 5 van de 5 sterren

First experience

Dealing with this company was a positive stress free experience. Easy on line ordering, delivery as promised and follow up call. Will use again for sure. Retail customer ordering garden gravel and top soil. Thought the delivery charge was sensible too. Driver even checked my order with me at delivery point and pleasant.

22 september 2026
Logo Huws Gray

Antwoord van Huws Gray

We are so pleased to hear about your positive and stress-free experience with us. It's wonderful to know that our online ordering, timely delivery, and follow-up call met your expectations.

We truly appreciate your kind words about our sensible delivery charge and pleasant driver.

Beoordeeld met 5 van de 5 sterren

Fabulous

I am still in a bit of disbelief at how good the service was. I ordered mid morning (unbeatable price in my area). I wasn’t sure as delivery was stated between 1 and 7 working days. Within a half hour I received a call if they could deliver that day. Within an hour it was delivered exactly where I asked. Unbelievable service. Thank you!

29 september 2026
Review zonder uitnodiging
Logo Huws Gray

Antwoord van Huws Gray

We are so pleased to hear about your positive experience with our service! It's wonderful to know that our team was able to deliver your order so quickly and efficiently, exceeding your expectations for delivery time. We always aim to provide prompt and precise service, and we're glad we achieved that for you.

Thank you for sharing your kind words; we truly appreciate your feedback!

Beoordeeld met 5 van de 5 sterren

Everything ready for collection

Everything ready for collection, no down time waiting and pleasant professional staff.

21 september 2026
Logo Huws Gray

Antwoord van Huws Gray

We're so pleased to hear that your collection was ready and that you experienced no downtime.

It's wonderful to know our staff were professional.

Beoordeeld met 5 van de 5 sterren

Oder confirmed

Oder confirmed, delivery day organised with a phone call from them, delivered as agreed. Will use again, easy concise web site and great customer service

22 september 2026
Logo Huws Gray

Antwoord van Huws Gray

We're so pleased to hear that your order confirmation and delivery were handled smoothly, and that you found our website easy to use.

Thank you for your kind words about our customer service!

Beoordeeld met 5 van de 5 sterren

Garden Bark

Product I purchased on line was in stock and delivered the very next day .The driver unloaded right on my front driveway where I needed it.Had miscounted amount I needed and went into local depot ,again they had the stock helpful fork truck loaded it For us .Very helpful staff.

22 september 2026
Logo Huws Gray

Antwoord van Huws Gray

We are so pleased to hear about your positive experience with both our online service and local depot!

It's wonderful to know that your delivery was prompt and conveniently placed. We're also glad our depot staff could assist you efficiently.

Beoordeeld met 5 van de 5 sterren

Fast efficient service

Fast efficient service

21 september 2026
Logo Huws Gray

Antwoord van Huws Gray

Thank you for the 5-star review! We're delighted to hear you had a great experience with Huws Gray.

We appreciate your support and look forward to helping you again in the future.

Beoordeeld met 5 van de 5 sterren

had the product that i was needing in…

had the product that i was needing in stock,
paid for the order,
arranged to collect from the depo. that afternoon.
all very slick, well done

21 september 2026
Logo Huws Gray

Antwoord van Huws Gray

We're so glad we had the product you needed in stock and that your collection experience was smooth and efficient.

We appreciate your kind words!

Beoordeeld met 5 van de 5 sterren

Reliable and friendly

A reliable company with a great team. The office staff were helpful and friendly from start to finish, and the delivery driver was just as courteous. Would happily use them again.

21 september 2026
Logo Huws Gray

Antwoord van Huws Gray

We're so happy to hear that our team provided such a positive experience for you, from our office staff to our delivery driver.

We truly appreciate your kind words and look forward to assisting you again in the future!

Beoordeeld met 5 van de 5 sterren

Fast delivery.

15 september 2026
Logo Huws Gray

Antwoord van Huws Gray

Thank you for the 5-star review! We're delighted to hear you had a great experience with Huws Gray.

We appreciate your support and look forward to helping you again in the future.

Beoordeeld met 5 van de 5 sterren

No fuss delivery while I was out

No fuss delivery while I was out. Followed instructions.
Product good

21 september 2026
Logo Huws Gray

Antwoord van Huws Gray

We're happy to hear our delivery met your expectations and you're pleased with the product.

We appreciate your feedback!

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