Always get a really good, personal service from Huws Gray. After my online order they called to see when I wanted to take delivery and the logistics of getting the topsoil to the farm given the road... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Exceptional service!! I ordered a replacement paving stone in the morning & received a phone call at lunchtime saying that a colleague lived nearby & could drop it off on his way home from work that... Toon meer
I ordered something, paid for it, was rung up by the company to arrange a delivery in a few days time. But then rung back by the company 2 days later to say they don't have the item anymore, staff wer... Toon meer
My local branch was unable to make a fairly small delivery at the height of the heatwave but the manager personally delivered the goods early the next (Saturday) morning. This was excellent customer... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Huws Gray is a UK building materials supplier with a network of over 230 branches across England, Wales and Scotland. The business supports both trade professionals and DIY customers, offering products and services that cover the full build process, from early groundwork through to final finishes. Our range includes core building materials, as well as access to plant and tool hire, power tools, and specialist products. We also supply doors, windows, kitchens, bathrooms, and a wide selection of plumbing and heating materials. For more tailored requirements, we provide bespoke manufactured items such as lintels and roof trusses. Huws Gray branches aim to provide practical, on-the-ground support for customers working on projects of all sizes. This includes helping customers source the right materials, offering product knowledge, and supporting day-to-day building needs through local availability. With a broad product range and a nationwide presence, Huws Gray works to make it easier for customers to manage their projects from start to finish. Our focus is on providing a consistent service across branches, backed by product availability and straightforward support for customers at every stage of their build.
Contactgegevens
Llangefni Industrial Estate, Llangefni, LL77 7JA, Anglesey, Verenigd Koninkrijk
- marketing@huwsgray.co.uk
- huwsgray.co.uk
Find Your Local Huws Gray
4,4
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
It has been Around 8 or 9 since my online order and have not heard a thing yet
It has been Around 8 or 9
19 juni 2026
I’ll never step in there again
Had a trade account with Huws for some time, as they’re very local to me. I don’t spend a fortune there but I do spend a few grand a year. I went in for 2 bags of self level. Got charged £36, which I thought was very high. It isn’t the first time I’ve been charged list price for items, only for them to “realise” they hadn’t put my discount on, and amended. This time I queried it and showed Nigel I could get them for 40% cheaper elsewhere, with a simple Google search. The way he looked at me and spoke to me like something he’d just trod in was disgusting. It took all my composure to keep my mouth shut and not lose my temper. It’s not the first time he’s done this and I’ve seen him do it to others. I’ll never buy from them again
26 juni 2026
Review zonder uitnodiging
delivery response dissappointing
Response with delivery timescale was non existent. When I phones I was told delivery was for 7 days hence, this date was clearly generated internally not my request.
Having resolved this issue the delivery was made that afternoon and as usual the products are first class.
17 juni 2026
Very simple process to find what i was…
Very simple process to find what i was looking for and easy to order
Very different to other trade suppliers
19 juni 2026
Amazing service
Amazing service . The price and delivery times. The drop off driver was very pleasent, polite and engaging. Thank you Huws Gray.
18 juni 2026
Super service and good price.
8 juni 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Botched delivery!
I ordered £175.82 worth of goods from the Huws Gray website. It contained 1 Tonne of topsoil. The confirmation note said that I would be contacted before delivery. I wasn't! The 1 Tonne bag was left is the incorrect place when I was away from home. Although that was dealt with 2 days later, I am still waiting for a wheelbarrow wheel and the correct 5litre paint to arrive! Please deliver what I have ordered as you are preventing me from completing the work.
22 juni 2026
Antwoord van Huws Gray
We are very sorry to hear about the issues you've experienced with your recent order, especially the unexpected delivery of the topsoil and the missing items. We understand how frustrating it is when deliveries don't go as planned and prevent you from completing your work.
Great attitude from team at Lincoln
17 juni 2026
Bench materials
Quick delivery of all materials required for bench construction. Delivery guy dealt with a couple of below quality items promptly and efficiently.
17 juni 2026
A title for my review
Bought a Milwaukee blower through and found there delivery and customer service prompt and efficient.
Cheers!
2 juni 2026
I bought a bag of stones
I bought a bag of stones, it has been delivered within 3 days and delivery man is nice & helpful.
16 juni 2026
Emailed with a delivery date
Emailed with a delivery date, didn’t turn up. Phoned and was given another delivery slot, no apology, didn’t turn up. Phoned, was given another delivery date, no apology, was supposed to come in the morning, didn’t come until the afternoon. Only apologised when I phoned and asked to speak to the manager. Won’t be using again
17 juni 2026
Antwoord van Huws Gray
We sincerely regret the repeated delivery issues and lack of timely communication you experienced. We understand your frustration and are reviewing our processes to prevent such occurrences in the future.
Great driver left in the perfect spot…
Great driver left in the perfect spot without promoting 👌
15 juni 2026
ZERO communication regarding the delivery.
Can't fault the product or the price, but there was ZERO communication regarding the delivery. Never again.
15 juni 2026
Antwoord van Huws Gray
We appreciate you sharing your feedback regarding the lack of delivery communication. We are reviewing our processes to improve this experience for our customers.
Ordered and was given 2 dates for…
Ordered and was given 2 dates for delivery. Arrived a day earlier than these but fortunately not a problem for us as we were in.
15 juni 2026
At the time of ordering there was clear…
At the time of ordering there was clear information on web site that not all items were held in stock so I was prepared to wait. Quickly received an email from my local store confirming this and information on how long I could expect to wait. The delivery was complete within the week. Happy customer
14 juni 2026
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.