Respect to the management for sorting out my issue. I would be happy to buy from the Thetford branch again. Will was very helpful, but hats off to Kevan the delivery man, amazing skills in operating h... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Struggled to find c24 graded timber from anywhere without paying more for delivery than the timber.I ordered it from Huws Gray online cheaper than most places and only paid £12 for delivery the next d... Toon meer
Bedrijf heeft geantwoord
My order , placed 3rd August, has still not been delivered. Confirmation from Peterbrough that March site collected. Told by March delivery would be Tuesday 11th, now told today by March items are n... Toon meer
Bedrijf heeft geantwoord
I’m a homeowner who was let down by another supplier who’d pushed my delivery date by a week! The branch staff were so friendly and helpful. Andy at Derby ensured that the items were delivered on thei... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Bouwmaterialen leverancier
- Bouwapparatuur verhuurder
- Hoveniersbenodigdheden winkel
- Houthandel
- Loodgieterwinkel
- Gereedschapgroothandel
Over Huws Gray
Geschreven door het bedrijf
Huws Gray is a UK building materials supplier with a network of over 230 branches across England, Wales and Scotland. The business supports both trade professionals and DIY customers, offering products and services that cover the full build process, from early groundwork through to final finishes.
Our range includes core building materials, as well as access to plant and tool hire, power tools, and specialist products. We also supply doors, windows, kitchens, bathrooms, and a wide selection of plumbing and heating materials. For more tailored requirements, we provide bespoke manufactured items such as lintels and roof trusses.
Huws Gray branches aim to provide practical, on-the-ground support for customers working on projects of all sizes. This includes helping customers source the right materials, offering product knowledge, and supporting day-to-day building needs through local availability.
With a broad product range and a nationwide presence, Huws Gray works to make it easier for customers to manage their projects from start to finish. Our focus is on providing a consistent service across branches, backed by product availability and straightforward support for customers at every stage of their build.
Contactgegevens
Llangefni Industrial Estate, Llangefni, LL77 7JA, Anglesey, Verenigd Koninkrijk
- marketing@huwsgray.co.uk
- huwsgray.co.uk
Find Your Local Huws Gray
4,5
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent online service and in branch
Excellent online service. My Dulux was ready for collection when I arrived. The service desk gentleman was very pleasant and helped with information and advice in respect of additional products I need to buy.
11 augustus 2026
Delivery excellent
11 augustus 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Great service
Struggled to find c24 graded timber from anywhere without paying more for delivery than the timber.I ordered it from Huws Gray online cheaper than most places and only paid £12 for delivery the next day.I will definitely order from them again
11 augustus 2026
Antwoord van Huws Gray
We're so glad to hear we could provide the c24 graded timber you needed without excessive delivery costs. It's fantastic that our service met your expectations, and we truly appreciate your positive feedback.
We look forward to serving you again!
Easy booking online
Easy booking online. No problems. Fast efficient and happy with the service. Used hues on a few accessions. Never had a problem
11 augustus 2026
Antwoord van Huws Gray
We are so pleased to hear that our online booking process was easy and efficient for you. We appreciate your continued trust in our services and are glad we could provide a consistently positive experience.
Thank you for your wonderful feedback!
5 STAR from purchase to delivery
5 STAR from purchase to delivery. Will definitely use again. The delivery driver was excellent he went above and beyond. Highly Recommended.
11 augustus 2026
Antwoord van Huws Gray
We are so happy to hear about your positive experience from purchase to delivery. We are especially pleased that our delivery driver provided excellent service.
We truly appreciate your high recommendation and look forward to serving you again!
Great service great delivery guy
Great service great delivery guy . Would definitely Recommend .
11 augustus 2026
Antwoord van Huws Gray
We're so happy to hear you had such a positive experience with our service and our delivery driver.
We truly appreciate your recommendation!
Ordered on line for store pickup.Had a…
Ordered on line for store pickup.Had a phone call 15minutes later to advise it was ready for collection.First class service.
11 augustus 2026
Antwoord van Huws Gray
We're so happy to hear you had such a positive experience with our store pickup service!
We appreciate you sharing your feedback.
Great service from order to delivery
Ease of ordering material, good communication regarding delivery and excellent service when the delivery was made
10 augustus 2026
Antwoord van Huws Gray
We're so pleased to hear that you found the ordering process easy and that our communication regarding delivery was helpful.
We appreciate your kind words about our service!
Antwoord van Huws Gray
We're so glad to hear you had a great experience with our customer service.
Your kind words mean a lot to us.
Antwoord van Huws Gray
Hi Sedat,
Thanks for your review!
After further investigation into your order I can see the order related to this was set for a collection.
Could you please email Customerservices@huwsgray.co.uk to give us more details on how you have paid this delivery charge as this has not been charged online?
I look forward to your reply.
The guys were brilliantly helpful
The guys were brilliantly helpful. I recommend Huws Gray for all your building supplies.👍
10 augustus 2026
Antwoord van Huws Gray
We are absolutely thrilled to hear that our team was so helpful! Thank you for your kind recommendation;
we truly appreciate your positive feedback and support.
staff at Colwyn Bay don`t care not very…
staff at Colwyn Bay don`t care not very helpful at all
3 augustus 2026
Antwoord van Huws Gray
Hi Wayne.
We are concerned to hear about your experience with our staff at Colwyn Bay.
Could you please send more details to customerservices@huwsgray.co.uk so I can look into this further for you?
Thanks
Great customer service.
Respect to the management for sorting out my issue. I would be happy to buy from the Thetford branch again. Will was very helpful, but hats off to Kevan the delivery man, amazing skills in operating his wagon, and such a nice pleasant engaging guy too, nothing too much trouble .
17 augustus 2026
Review zonder uitnodiging
Antwoord van Huws Gray
Hi Niall,
Thank you for your review!
I am so sorry to hear about your frustrations with this order!
Could you please send over order details to customerservices@huwsgray.co.uk so I can look into this further for you?
Thanks
Superb service....
Should have ordered more topsoil first time, phoned them up and they bent over backwards to get me an extra load on same day. Superb service.
8 augustus 2026
Antwoord van Huws Gray
We're so glad we could help you out with that extra load of topsoil on the same day!
We always aim to provide excellent service, and we appreciate your kind words.
Great company
Great company, I used them several times when doing work in my garden. The team at the fossway Newcastle couldn't have been more helpful.
18 juni 2026
Antwoord van Huws Gray
We're so happy to hear about your positive experiences with us and our team at Fossway Newcastle.
Thank you for your kind words!
Great service all round
Communication regarding delivery easy to contact, easy to order online. Delivery on day as promised, by a really nice happy chap
9 augustus 2026
Antwoord van Huws Gray
We're so happy to hear that our communication and online ordering process were easy for you.
We appreciate your kind words about our delivery team!
Delivery service driver was great
Delivery service driver was great. Courteous, efficient and precise. I should of received the phone call within their specified time but it did not happen so I called then to arrange delivery. It was a good mix I received.
8 augustus 2026
Antwoord van Huws Gray
We're glad to hear our delivery driver was courteous and efficient. We sincerely apologize for the missed phone call regarding your delivery time.
We understand your frustration and are reviewing our communication process to prevent this from happening again. We appreciate your feedback.
Great communication from the office
Great communication from the office. Great delivery
8 augustus 2026
Antwoord van Huws Gray
We're so glad to hear that our communication and delivery met your expectations.
We truly appreciate your positive feedback.
Swansea branch don’t mind a DIY guy…
Swansea branch don’t mind a DIY guy like me asking stupid questions! Quick delivery.
6 augustus 2026
Antwoord van Huws Gray
We're so glad to hear our Swansea team was helpful and that you received your delivery quickly.
We appreciate your kind words!
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.