Huws Gray Reviews 

1.773
TrustScore 4.5 uit 5

4,5

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I’m a homeowner who was let down by another supplier who’d pushed my delivery date by a week! The branch staff were so friendly and helpful. Andy at Derby ensured that the items were delivered on thei... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

Ordered item online off website snd paid in full. Next day could not purchase this item as it was damaged on yard. They tried other stores same fault, No item similar to replace. Very disappointing as... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

From my first contact all staff were polite and very helpful. I placed my order with this branch because the closest one was unable to deliver. Never at any point did anyone comment on the distanc... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Delivery service driver was great. Courteous, efficient and precise. I should of received the phone call within their specified time but it did not happen so I called then to arrange delivery. It was... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Bouwmaterialen leverancier
  2. Bouwapparatuur verhuurder
  3. Hoveniersbenodigdheden winkel
  4. Houthandel
  5. Loodgieterwinkel
  6. Gereedschapgroothandel

Over Huws Gray

Geschreven door het bedrijf

Huws Gray is a UK building materials supplier with a network of over 230 branches across England, Wales and Scotland. The business supports both trade professionals and DIY customers, offering products and services that cover the full build process, from early groundwork through to final finishes.

Our range includes core building materials, as well as access to plant and tool hire, power tools, and specialist products. We also supply doors, windows, kitchens, bathrooms, and a wide selection of plumbing and heating materials. For more tailored requirements, we provide bespoke manufactured items such as lintels and roof trusses.

Huws Gray branches aim to provide practical, on-the-ground support for customers working on projects of all sizes. This includes helping customers source the right materials, offering product knowledge, and supporting day-to-day building needs through local availability.

With a broad product range and a nationwide presence, Huws Gray works to make it easier for customers to manage their projects from start to finish. Our focus is on providing a consistent service across branches, backed by product availability and straightforward support for customers at every stage of their build.


Contactgegevens

Find Your Local Huws Gray

230+ branches across the UK. Find your nearest today

4,5

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,5

Alle reviews

(1.773)

713 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great service from order to delivery

Ease of ordering material, good communication regarding delivery and excellent service when the delivery was made

10 augustus 2026
Logo Huws Gray

Antwoord van Huws Gray

We're so pleased to hear that you found the ordering process easy and that our communication regarding delivery was helpful.

We appreciate your kind words about our service!

Beoordeeld met 5 van de 5 sterren

Great customer service

Great customer service. Many thanks

11 augustus 2026
Logo Huws Gray

Antwoord van Huws Gray

We're so glad to hear you had a great experience with our customer service.

Your kind words mean a lot to us.

Beoordeeld met 1 van de 5 sterren

I Paid 26 paunds for delivery

I Paid 26 paunds for delivery

5 augustus 2026
Logo Huws Gray

Antwoord van Huws Gray

Hi Sedat,

Thanks for your review!

After further investigation into your order I can see the order related to this was set for a collection.

Could you please email Customerservices@huwsgray.co.uk to give us more details on how you have paid this delivery charge as this has not been charged online?

I look forward to your reply.

Beoordeeld met 1 van de 5 sterren

staff at Colwyn Bay don`t care not very…

staff at Colwyn Bay don`t care not very helpful at all

3 augustus 2026
Logo Huws Gray

Antwoord van Huws Gray

Hi Wayne.

We are concerned to hear about your experience with our staff at Colwyn Bay.

Could you please send more details to customerservices@huwsgray.co.uk so I can look into this further for you?

Thanks

Beoordeeld met 1 van de 5 sterren

Jobsworth Attitude

I ordered a number of items as requested by the landscaper laying a patio for us. Unfortunately he wasn't very good at estimating the quantities and we are now left with 2 LARGE bulk bags of sand. I visited the Thetford branch where I bought the supplies from to ask if I could return these items. Jobsworth Neil at the branch said they couldn't take them back as " someone" might have put something in the sand thus they couldn't resell it !!!!!. What nonsense as the bags have been in our garden. Happy to take your money, but for something as simple as asking to return these 2 bulk bags, not intetested.

17 augustus 2026
Review zonder uitnodiging
Logo Huws Gray

Antwoord van Huws Gray

Hi Niall,

Thank you for your review!
I am so sorry to hear about your frustrations with this order!

Could you please send over order details to customerservices@huwsgray.co.uk so I can look into this further for you?

Thanks

Beoordeeld met 5 van de 5 sterren

Superb service....

Should have ordered more topsoil first time, phoned them up and they bent over backwards to get me an extra load on same day. Superb service.

8 augustus 2026
Logo Huws Gray

Antwoord van Huws Gray

We're so glad we could help you out with that extra load of topsoil on the same day!

We always aim to provide excellent service, and we appreciate your kind words.

Beoordeeld met 5 van de 5 sterren

Great company

Great company, I used them several times when doing work in my garden. The team at the fossway Newcastle couldn't have been more helpful.

18 juni 2026
Logo Huws Gray

Antwoord van Huws Gray

We're so happy to hear about your positive experiences with us and our team at Fossway Newcastle.

Thank you for your kind words!

Beoordeeld met 5 van de 5 sterren

Great service all round

Communication regarding delivery easy to contact, easy to order online. Delivery on day as promised, by a really nice happy chap

9 augustus 2026
Logo Huws Gray

Antwoord van Huws Gray

We're so happy to hear that our communication and online ordering process were easy for you.

We appreciate your kind words about our delivery team!

Beoordeeld met 4 van de 5 sterren

Delivery service driver was great

Delivery service driver was great. Courteous, efficient and precise. I should of received the phone call within their specified time but it did not happen so I called then to arrange delivery. It was a good mix I received.

8 augustus 2026
Logo Huws Gray

Antwoord van Huws Gray

We're glad to hear our delivery driver was courteous and efficient. We sincerely apologize for the missed phone call regarding your delivery time.

We understand your frustration and are reviewing our communication process to prevent this from happening again. We appreciate your feedback.

Beoordeeld met 5 van de 5 sterren

Great communication from the office

Great communication from the office. Great delivery

8 augustus 2026
Logo Huws Gray

Antwoord van Huws Gray

We're so glad to hear that our communication and delivery met your expectations.

We truly appreciate your positive feedback.

Beoordeeld met 5 van de 5 sterren

Swansea branch don’t mind a DIY guy…

Swansea branch don’t mind a DIY guy like me asking stupid questions! Quick delivery.

6 augustus 2026
Logo Huws Gray

Antwoord van Huws Gray

We're so glad to hear our Swansea team was helpful and that you received your delivery quickly.

We appreciate your kind words!

Beoordeeld met 5 van de 5 sterren

Great product and fast friendly…

Great product and fast friendly delivery. Asked me where I wanted it and craned it exactly where I wanted it. Couldn't fault them.

8 augustus 2026
Logo Huws Gray

Antwoord van Huws Gray

We're so happy to hear that our delivery team provided such excellent service and placed your product exactly where you wanted it.

Thank you for your kind words!

Beoordeeld met 4 van de 5 sterren

No issues at all

No issues at all
Delivered safely and securely on time as advised

7 augustus 2026
Logo Huws Gray

Antwoord van Huws Gray

We're so glad to hear everything arrived safely and on time!

Thank you for your positive feedback.

Beoordeeld met 5 van de 5 sterren

Great service

Great service. Delivered early doors, so could get the job done. Great price as well.

7 augustus 2026
Logo Huws Gray

Antwoord van Huws Gray

We're so happy to hear that our service was great and that your delivery arrived early, allowing you to get your job done.

We also appreciate you mentioning our great prices!

Beoordeeld met 5 van de 5 sterren

Easy to order

Easy to order, good communication and delivery.

6 augustus 2026
Logo Huws Gray

Antwoord van Huws Gray

We're so glad to hear that you found the ordering process easy and that our communication and delivery met your expectations.

Thank you for your wonderful feedback!

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