Always get a really good, personal service from Huws Gray. After my online order they called to see when I wanted to take delivery and the logistics of getting the topsoil to the farm given the road... Toon meer
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Lees wat reviewers zeggen
They delivered and place the 5 tons at the back as directed nearly so everyone can still use the road. It was lucky that I was in because I never got a follow up email or call saying when the delivery... Toon meer
Great website, easy to find exactly what you want - all clearly described. Good prices, fast delivery, excellent quality materials and, the delivery person was very friendly and helpful. Couldn't ask... Toon meer
Exceptional service!! I ordered a replacement paving stone in the morning & received a phone call at lunchtime saying that a colleague lived nearby & could drop it off on his way home from work that... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Huws Gray is a UK building materials supplier with a network of over 230 branches across England, Wales and Scotland. The business supports both trade professionals and DIY customers, offering products and services that cover the full build process, from early groundwork through to final finishes. Our range includes core building materials, as well as access to plant and tool hire, power tools, and specialist products. We also supply doors, windows, kitchens, bathrooms, and a wide selection of plumbing and heating materials. For more tailored requirements, we provide bespoke manufactured items such as lintels and roof trusses. Huws Gray branches aim to provide practical, on-the-ground support for customers working on projects of all sizes. This includes helping customers source the right materials, offering product knowledge, and supporting day-to-day building needs through local availability. With a broad product range and a nationwide presence, Huws Gray works to make it easier for customers to manage their projects from start to finish. Our focus is on providing a consistent service across branches, backed by product availability and straightforward support for customers at every stage of their build.
Contactgegevens
Llangefni Industrial Estate, Llangefni, LL77 7JA, Anglesey, Verenigd Koninkrijk
- marketing@huwsgray.co.uk
- huwsgray.co.uk
Find Your Local Huws Gray
4,4
Uitstekend
2K reviews
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Any amazingly quick service, ordered on Saturday, delivered on Monday. High quality product.
Any amazingly quick
23 mei 2026
Easy to order
Easy to order, great prices and the young girl that delivered our 5 tonne bags was very polite.
Defiantly use again!
23 mei 2026
Fantastic price & also low delivery fee…
Fantastic price & also low delivery fee compared to other companies. Driver very friendly and put my stones in a more convenient location after I mentioned where it was going. Very knowledgeable about different varieties of decorative stone.
23 mei 2026
All straightforward
All straightforward, made my order online and it got delivered. I would had like to have had a call prior to delivery but not a problem.
22 mei 2026
Fast delivery
22 mei 2026
top soil
Not used them before but Ordered on line they phoned in return confirming date and time for delivery order was prompt and friendly staff
22 mei 2026
The driver was very helpful and put the…
The driver was very helpful and put the delivery exactly where I wanted it.
22 mei 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Poor customer service
Poor. Ordered topsoil which was showing in stock and got email confirmation back saying the branch would call me within one working day; that was a week ago and I've had no contact. I will cancel and go elsewhere
Update: took 3 emails to branch and customer service to get refund. No apology for poor service just a standard refund email.
21 mei 2026
Antwoord van Huws Gray
We sincerely regret the issues you experienced with your order and the subsequent refund process. We are reviewing our procedures to prevent similar situations.
Delivery was reasonably quick
Delivery was reasonably quick but promised advance delivery notice was not made, but was delivered with care.
3 mei 2026
Welcoming staff
Welcoming staff, so helpful. Couldn’t do enough to provide advice and help.
I would definitely recommend this company to others and will always return should I decide to do further house renovations. Thank you to all the staff.
28 mei 2026
Review zonder uitnodiging
very helpful ten out of ten
20 mei 2026
When we are looking for decorative…
When we are looking for decorative aggregates cotswold 850kg big bag for garden and When searching online Huws Gray found the lowest price. This is happened in last year 2025. We ordered decorative aggregates from Huws Gray Market Harborough store. It was free delivery and the driver was very helpful and put the maximum inside near the garden.
Then we want wooden fence paint harvest gold 5 liter 2 numbers and Huws gray found lowest price. When we went to the Market Harborough store there was no stock. But the helpful staff took order and they collected from Corby store and gave to us. Then we couldn't finish the fence painting and we need one more 5 liter tin. Then the very helpful staff searched nearest stores where harvest gold paint available and found in Huws gray Wellingborough branch one available. He then phoned to Wellingborough branch and kept that one for us and we collected from there. So the staffs in Huws gray Market Harborough store is very helpful and friendly. Thank you for them.🙏🙏🙏.
3 april 2026
Review zonder uitnodiging
Excellent service
Good communication with Leigh. Delivery on time. Excellent service all round.
20 mei 2026
Wasn't expecting a call to arrange…
Wasn't expecting a call to arrange delivery so quickly, and wasn't expecting the delivery to be done that day. Excellent surprise.
20 mei 2026
Really great service
Really great service. The driver was very helpful and professional. I would definitely recommend this company and I'll be returning for any further projects! Thank you
8 mei 2026
Good service
Good service, happy with my timber. Website comprehensive and helpful sales rep via Telecom.
However I my order clearly stated I would be informed when my order would be delivered; I was not. Luckily I was at home take receipt.
19 mei 2026
Lovely delivery guy- navigated down a…
Lovely delivery guy- navigated down a narrow lane then offered to help me with the load. Went the extra mile!
19 mei 2026
Poor Service
Now a week after ordering and paying for goods. No delivery/no contact. Thought bank holiday would be good time for my project, no chance now.
18 mei 2026
Antwoord van Huws Gray
We apologise for the experience you received whilst using Huws Gray. From the review you have left, this falls below the customer service levels we expect.
Please be assured that your feedback will be shared with the relevant team for further review.
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