Hy-Vee Reviews 

went ahead an bought the Seagram's Italian ice pack to get picked up, they gave me the wrong Seagram's and when i went inside they didn't have any in stock.
so when did selling to costumers before paid customers become a thing in the united states?
Do not order from this place.

Wow, no returns for store credit without a receipt. Plus the manager takes advantage of proving what a big man he is as God of the grocery store belittling a person with a simple return. Impressive.
EVERY store in town allows returns for store credit. No one keeps receipts anymore little man.

CROOKS price gouging i went to HyVee in Macomb,Illinois and was looking at custom seasoning which last month near end of month was 11.99 a bottle decided ok im going in first thing in JUne 3rd and b uy me a bottle for cooking out i asked where it was on we moved it over here and it went up[ a little since last monghtr.Im not sure what folks call a little but the cost was raised by 4.00 a single bottle to 15.99 if that is not price GOUGING i do not know what it.They bare also alot more expensive on meat than alot of other5 stores even farewway if have 1 around is alot better prices than Hyvee the gouging store.

I have seen similar comments on BBB and other sites. I quit shopping at HyVee months ago because if I inspected my receipt I usually found I had been overcharged compared to advertised prices. I have switched to SuperSaver and other stores, where this almost never happens, but the other day I made a mistake and stopped by the HyVee store on 70th St. and Stacy Lane. When I checked my receipt I noticed I had been charged for two packs of hot dogs at $3.99 each (definitely only purchased one) and I had been charged about $5.99 each for 3 bags of chips that were advertised as buy 3 for $2.99 each. When I called and asked to speak to a manager, "Patty" did not ask about my specific issue, but only told me I would have to make another trip to the store with my receipt. I still have my receipt, but I know from when I used to shop at HyVee in the past they can look up your receipt online and we could have had the same conversation to save me a trip. Patty claimed they had never done this. Clearly HyVee has changed their policy to make it more difficult to address this very common problem of overcharging. I would bet they tell their employees to never undercharge, but not to worry about overcharging, because most people never check and it's a big hassle to make another trip, stand in line, and then look like you are making trouble because you are complaining. I admit I do usually check my receipts, but I guarantee HyVee is taking advantage of most people who don't. Everyone is complaining about inflation these days, but what about unethical. companies that overcharge?

They advertised a meat bundle for $70, a supposed special. After I paid for it I asked Guest Services if I could double check to make sure all the items were there. Lo and behold, it was $60 of meat. Guest Services did not offer to refund the difference, so I returned it. Please, take an extra moment to see if their ‘deals’ are really a deal.

Dawn is the worst, slowest cashier EVER. I’m sure she makes an hourly wage but any amount is too much.
In addition, what ever happened to “night stocking”. I hate that they stock during the daytime. They are always in the way!
Hy-Vee is the worst!!!

In Jan I got 2 sandwiches & one heat & eat meal & every single item was inedible!!! The. Sandwiches had all of the ingredients in the front, for a misleading display & I took one bite of the heat & eat meal & threw it out because it was inedible. I paid over $22.00 for those 3 items & every single item was gross & inedible!!!

Containers in the deli department with the sides are very hard to open them once you get them open they’re very hard to close. We pay for what’s inside of those containers maybe you should rethink a better container.

Got a take-out meal from the kitchen at Hy-Vee in Chariton Iowa for my disabled wife and she bit down on pea size melted piece of plastic that was in their meatloaf and they are claiming no responsibility.

Went to HyVee today in Lee's Summit MO off 3rd St., I was followed around the whole store by security, no reason whatsoever. I could've have acted like most would have but I decided to handle it a different way. The tall goofy security guy who wanted to be an officer so bad was in every eye angle of mine imaginable, even at the check out when leaving, it was ridiculous, he wasn't even being discreet. Hy-Vee please do better at training your officers. If I wanted to steal he would not have known so please teach them to not be so noticable, it could cost you'll a lot of money in the end.

SO I bought one of the Cooks bone-in ham at the Hy-Vee in Omaha yesterday, March 30th, 2024. I cooked it for Easter dinner for family and it was SPOILED. It was brown on the side and it smelled so bad. I am so glad I didn't feed my family this ham. We just ate the side dishes for dinner. THANKS HYVEE. I guess you get what you pay for. The sale was advertised as having prices from 20yrs ago. Was that ham from 20 years ago too?.

Rude employees at the Marshall location. Meg. Bryce.Linfsy Erin. Work upstairs in HR. I had a bad experience working there 7-21-21 to 4--17-22. Having autism and other disabilities I was harassed and discriminated by front end managers and those girls never took care of the problem because one of the front end managers was their friend that they go to on the bar to go drink I had a complaint about a part-timer being rude to me I was going to go up to Meg and complain and she walked away for me I talked to the other HR person in the store also called the corporate about my bad experience as a customer just. And I don't like shopping Walmart because Walmart discriminates and treats their employees crappy. Being that I'm a customer. Those people's names I mentioned can be a little bit more Prof. Since my complaint I am taking my business over to Aldi's. Because the employees are friendly. And don't have snotty attitudes like those girls do at the Marshall Minnesota location. You're going to walk away and ignore customers that's how you lose business. And those girls names I mentioned are a click and that needs to be separated because it's bringing a morale down at Marshall Minnesota Hy-Vee location. I'll go back to that location once this matter is taken care of. Being rude to customers and badgering customers. That's how you lose business. Also that Hy-Vee store in Marshall Minnesota. A lot of people say that they're hard to get along with when you work for them. To the best of my knowledge. I think management needs to be replaced in that store or it's going to lose a lot of business

Probably the worst customer service experience I’ve ever had at a Hyvee, unfriendly unhelpful awkward lazy customer service people. Doing being helpful or useful. Barky response to polite requests or questions. Staff on the phone or can’t be bothered and if they are they seems throughly annoyed. Absolutely amazed at how much they didn’t care.

Lack of customer service. I wanted to return 2 glass odd shaped bottles for redemption. I couldn’t use the redemption center because the bottles would cause a jam. So I took them and my ticket to the courtesy counter. The young man said he couldn’t put the bottles behind their counter and refused to redeem the bottles. Seriously no problem solving skill and I either forfeit the redemption and throw them away or take them home again. Good or decent customer service would have redeemed the bottles and took them back or called someone to take them back. Hy vee is the closest grocery store, but they lost my business over a lousy dime. Considering I usually drop over a hundred dollars a week in that store.

There is no fortune in your fortune cookies like there used to be. 1/10, very disappointed and dissatisfied with my recent purchase.

Needed a prescription filled New Years day. Checked two national drug chains and the Hy Vee website and Hy Vee was the only website that showed no change in hours on New Years Eve and New Years day. Checked and the Hy Vee pharmacy was closed so filled presription at national store. Odd that HyVee was the only company that did not update website to accurately state holiday hours.

Very disappointed in the packaging of the 10 Oz ham slices. Clearly this is meant to be a resealable container. But you have to tear the package apart. It is sealed shut all the way around.

Really believe this crappy company needs to change their sayings OR CHANGE THE PEOPLE RUNNING THE DIFFERENT STORES, out of all the Hy-Vees in my area the one on airport Rd in Des Moines ia doesn't have Christmas lights but every other one does AND THIS JERK OF A STORE MANAGER HAS HIRED PEOPLE WHO DON'T HAVE THE PROPER REQUIREMENTS, BUT GUESS IT'S HIS WAY OR NO WAY ,SEE THE EMPLOYEES ARE SCARED OF THE MANAGEMENT TEAM AND THAT'S REALLY TERRIBLE, but no matter what you say this company doesn't care how many great people they lose as customers or employees, because they don't know what or how to be a real person, really terrible listening to these people talk about how much they dislike the management team and how scared they make them feel talking down to them, including the slow people, this store on airport Rd is THE WORST STORE EVERY I WILL NEVER SHOP WITH THIS COMPANY AGAIN, SUCHSTUPIDITY SHOWN BY THE MANAGEMENT THERE. Sorry you can't do what's right but guess you're store managers DON'T LIE OR STEAL, MAYBE YOU SHOULD BE MORE ON THIS SEEN MANY MANAGERS WHO ARE LIAR'S AND THEIVES GOODBYE AND KARMA'S GOING TO GET YOU AND YOUR JERKS MANAGEMENT TEAM WHO DON'T KNOW WHAT A REAL MANAGER IS

Very bad customer service, in the dinner department. I have went there the last 3 weeks for the Tenderloin dinners. Every time have been there the food is always cold, and not fresh tasting like in the past. The 2 young women there are very rude. Also, they don't treat the helper that cooks in the back area well. I tried 3 weeks to give the workers there a chance with the service,and food quality and it has got worse. Will not go back in that department. If I see those employees again, I will not shop there anymore. I will go to Henhouse in Corinth Square!!!!Shame on you State Line Hyvee!!!

Every year I run into some kind of problem on Hy-Vee's website. I get a gift card for a relative from here every Christmas, and inevitably I face some kind of glitch on their website. First was getting into my account. I followed the prompts to get a password reset. Unfortunately I never received an email from them to update my password. So I resorted to opening a new account under a different email. Then upon checking out, I wanted to revise the address I was having it mailed to. When I went to make some changes, the changes never saved or updated on my order. Not to mention it has sometimes taken over a month for the gift card to be delivered. We are in 2023 and building a responsive website is not rocket science. It will be a miracle if my relative receives their gift card this year. If I had any other choice, I would not give Hy-Vee my business, but it's the only grocery store my relatives shop at... so here we are.