Coole Skateboard Imitate und mal was anderes an der Wand, kein Zweifel. Aber zur Montage könnte man auf der Rückseite der Boards Markierungen setzen zum gleichmäßigen Befestigen der Halterungen. Viell... Toon meer
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Lees wat reviewers zeggen
I haven’t received my package, it’s been almost a month and the tracking number still shows no updates. HULUS definitely doesn’t offer a reasonable post-sale experience. It’s a pity because you guys d... Toon meer
Bedrijf heeft geantwoord
Gave email address to put through an order to see what shipping to my country would cost. Have since emptied cart, but receive an email every day to “complete purchase”. Deleting from my cart doesn't... Toon meer
Bedrijf heeft geantwoord
J'ai commandé un surf à personnaliser. L'échange avec l'équipe d'Hylus a été rapide et simple. L'intégration des photos que j'ai envoyée été superbe et ils ont accepté de faire plusieurs modifications... Toon meer
Bedrijfsgegevens
Over HYLUS
Geschreven door het bedrijf
HYLUS is a digital contemporary art gallery, showcasing the latest art trends into uncommon art pieces. We are experts in Acrylic Glass with 30+ years of experience in the industry. Craftsmanship is an essential cornerstone upon which we pride ourselves on and customer satisfaction is how we assess and ensure we maintain this belief.
Contactgegevens
Verenigde Arabische Emiraten
- info@hylus.com
- hylus.com
3,6
Gemiddeld
208 reviews
Geen recente geschiedenis van het vragen naar reviews
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Perfect from A-Z :D
9 december 2020
Review zonder uitnodiging
perfect board , fast delivery
9 december 2020
Harassing reminders and advertisement
Gave email address to put through an order to see what shipping to my country would cost. Have since emptied cart, but receive an email every day to “complete purchase”. Deleting from my cart doesn't help. Is more spam and harassing advertisement, wether or not its a good product or not.
9 december 2020
Antwoord van HYLUS
Hi Charles,
Thanks for your valuable feedback.
Our marketing email system sends out three of these emails, 1-2-4 days apart, which is standard practice for webshops. If you've received more than that, we believe you might have tried to check out more than once, our system recognising your entry twice. We apologise if this is the case.
We're disappointed to see your "Service review" as we would have loved to provide you with our actual service, which involves our customer service, customs design service, shipping service, fulfillment service, etc - all being praised in our 5-star reviews before and after yours. Our intent will never be to "harrass", or annoy.
Kind Regards,
HYLUS Team
Truly amazed
Truly amazed. The skateboards are beautiful and of great quality. I was a little skeptic about buying online, but took the chance and definitely don’t regret it. Hanging was easy enough thanks to the mounting pieces and instructions included. I was a little nervous about them being straight and aligned on the wall but, with a ruler, a measuring take and a pencil, we managed to hang them just right. The skateboards are Colorful, decorative and modern. The perfect piece to complete the room! Totally recommend them!
7 december 2020
Review zonder uitnodiging
Cool art in the house
The skateboards and the surfboards are amazing, well packed, and fast in coming.
The look great!
5 december 2020
Review zonder uitnodiging
Scratched skateboard
The product is very nice! But the packaging is NOT! When I opened box with a knife carefully, it went through the tape and bubble wrap and slightly scratched the top of 3 skateboards! You should put a separate piece of cardboard on top skateboard to prevent this! Now all I can see is that scratch because I know it’s there. With no instructions on how to open box I’m guessing I’m not the first person to do this!
5 december 2020
Antwoord van HYLUS
Hi Dylan,
Thanks for your valuable feedback.
Firstly, let me just say that we're sorry you've had this experience when opening your HYLUS package.
However, as our products are made of a type of glass, Acrylic Glass, they are fragile - and as common knowledge would suggest, they need to be opened carefully, preferably not with a knife.
Also, many of our customers before and after your review also praise how well our products are packed: with a double layer of bubble wrap, and a double sided cardboard box, forming a very thick layer to protect the product. In contrary to your assumption, we've not had a complaint about this before.
Your description of what happened also suggests a not-so-gentle opening, which we cannot take responsibility for - even with an "opening guide" not being present, which we've not heard of previously.
Regardless, we wouldn't like any of our customers to own a scratched HYLUS product or be unhappy! Please drop us an email to info@hylus.co.uk describing your situation, and our friendly customer service team will find a favourable solution for you.
Kind Regards
HYLUS Team
Amazing product and great customer…
Amazing product and great customer service
5 december 2020
Review zonder uitnodiging
Awesome artwork
Awesome artwork. Looks just perfect in my loving room.
Thanks so much !
4 december 2020
Review zonder uitnodiging
Great artwork & service!
The art came on time and in great condition. Overall a great experience buying, and am impressed with the volume of options. I'm highly likely to recommend Hylus to my friends and become a returning customer.
2 december 2020
Review zonder uitnodiging
Un excellent service pour personnaliser son surfboard !
J'ai commandé un surf à personnaliser. L'échange avec l'équipe d'Hylus a été rapide et simple. L'intégration des photos que j'ai envoyée été superbe et ils ont accepté de faire plusieurs modifications jusqu'à ce que l'on arrive sur le design parfait. C'est donc du sérieux et vous pouvez commander en toute tranquilité. Je n'ai pas de doute sur le fait que le surf que je vais recevoir sera une pièce de décoration tout à fait originale.
2 december 2020
Amazing Service!
30 november 2020
I love my HYLUS skateboard
I love my HYLUS skateboard, it’s so bright and shiny, the clever fixing kit is amazing as it looks like it is floating in mid air. Love it! Would recommend to anyone
25 november 2020
Review zonder uitnodiging
Beautiful and amazing customer service…
Beautiful and amazing customer service thank you
25 november 2020
Easy to order
Easy to order, arrived on time even with address change at the last minute exactly what I expected.
24 november 2020
Fast and perfect delivery
24 november 2020
Great shipping, service and product!
Great shipping, great tracking, updates and follow through - and most important: great product! Be assured and reassured when ordering from Hylus on quality and service.
23 november 2020
Great skate board!
Great skate board!! My Son is super Happy With it, he wants more.....💪
23 november 2020
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