Hyper3D has helped me make 3D models much faster. I usually use images as references and the results are quite good, with nice details and textures. It is not perfect every time, but it saves a lot of... Toon meer

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They took a full years worth of payment without notification after the trial period. My mistake to miss cancelling but no email prior to starting the plan. An no it was not clear at the time wha... Toon meer
Bedrijf heeft geantwoord
Hyper3D is useful when I need a rough 3D model or want to test an idea quickly. It saves time compared with building everything from scratch, and the image-to-3d feature is easy to use. However, some... Toon meer
zero support. I've reported 2-3 bugs and there is no fixes and even answers. Also you take TOKENS just for DOWNLOAD and don't say even a word about it until I see my zero balance just because of d... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hyper3D is an AI-powered 3D generation platform designed to help creators, game studios, designers, and businesses turn ideas, images, and text prompts into production-ready 3D assets. Its flagship product, Rodin, streamlines the 3D modeling workflow by generating high-quality models with detailed geometry, textures, and export-ready formats for creative and commercial use. Whether users are prototyping game assets, creating product visuals, exploring design concepts, or building large-scale 3D content pipelines, Hyper3D focuses on making 3D creation faster, more accessible, and more scalable. The company combines generative AI research with practical tools for modern 3D production workflows across industries and creative teams worldwide.
Contactgegevens
San Francisco, Verenigde Staten
- +1 (650) 676-8889
- hello@help.hyper3d.ai
- hyper3d.ai
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Heeft 95% van zijn negatieve reviews beantwoord
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User friendly great results and saves…
User friendly great results and saves ssooo much time plus 1 dollar for the first month you simply can't beat that getting 30 coins for a buck and those 30 coins can make potentially 60 assets.....a win win everywhere thank you.
Rodin works perfectly but the material…
Rodin works perfectly but the material section and Omni craft material don't deliver acceptable results
Charged without notice, credits clawed back, no refund — reporting this as fraud
I signed up for a subscription after genuinely misunderstanding the pricing and plan details, and I canceled it immediately, within moments of subscribing. I never used the API, never generated a single asset, and never touched the service even once. I also never received any email or notice informing me that I was being charged.
Despite that, the tokens I received after payment were clawed back right away, yet the refund to my original payment method has still not been processed. So I'm left charged, stripped of the credits I paid for, and refunded nothing.
I've contacted support multiple times, by email and through the service center chatbot, and I have not received a single proper response — only automated replies and vague escalation notices. Being ignored after payment like this is unacceptable.
Because of the silence, the clawed-back credits, and the missing refund, I am reporting this as fraud and I have filed a report with Stripe, the payment processor. I want other users to know what to watch for: when a business charges you without notice, removes the paid credits, and then goes silent instead of refunding or responding, that is a serious red flag.
I'm not asking for anything unreasonable. I want my refund for a service I never used, and a clear human response instead of another automated message. This should not be this difficult.
EDIT: They finally refunded me.

Antwoord van Hyper3D
Fast and easy 👍
Hyper3D is fast and easy to use. I'm still learning 3D, but the platform makes it simple to get started ❤️✌️
Great overall experience
Great experience overall. Made my 3d workflow faster and helped me create assets with much less effort
Nice image to 3d tool
Rodin made it easy to turn a reference image into a 3d model. I still needed to clean it up a bit, but it saved me a lot of time.
Quick and useful
I used Hyper3D for a small asset idea and it worked pretty well. Not perfect every time but it gave me something useful really fast.
I subscribed to Hyper3D/Rodin
I subscribed to Hyper3D/Rodin, but when I tried to cancel my subscription and stop auto-renewal, the platform did not provide a working cancellation option.
I checked the account settings and tried to follow the normal cancellation process, but I still could not cancel. This creates a very poor user experience and makes the subscription feel like a trap.
A paid service should make cancellation as easy and clear as subscription. I expect Hyper3D/Rodin to cancel my subscription immediately, stop any future charges.

Antwoord van Hyper3D
Impressive detail
I was impressed by how much detail Rodin could capture from a simple input image. Very promising tool
A decent outcome so far
A decent outcome so far. Still a lot to explore. Team Hyper3D did a good job so far!
Good speed and quality
Hyper3D helped me move from idea to 3d much faster. Good balance between speed and quality.
Disappointed
Disappointed! I have emailed Hyper3D to request a refund on 7/6 but still haven't recieve any reply until now! I just don't know what else can I do...

Antwoord van Hyper3D
I am extremely disappointed and frustrated with this service.
I accidentally subscribed because I misunderstood the pricing and plan details, and I canceled the subscription immediately after subscribing. I have not used the API, generated any assets, or used the actual service even once.
Despite that, the tokens I received after payment were taken back, but the refund has still not been processed to my original payment method. This makes absolutely no sense.
I have contacted support multiple times by email and through the service center chatbot, but I have not received a single proper response. At this point, it feels like I am being ignored after payment, which is completely unacceptable.
I am writing this because I do not want other users to go through the same frustrating experience. If a company takes payment, removes the paid credits/tokens, and then fails to respond or refund the customer, that is a serious problem.
please stop ignoring this issue and process my refund immediately. I expect a clear response, not another automated message or vague escalation notice.
I simply want my refund for a service I never used. This should not be this difficult.

Antwoord van Hyper3D
AVOID huge scammers
AVOID huge scammers. the trial is $24 but then jumps up to $120/month if you dont cancel. then if you do cancel they offer you a $60/month offer, what they dont tell you is that that locks you in to the next month's $60/month and its only one month then goes back to $120. even worse wehny you accept the $60/month offer they NO LONGER ALLOW YOU TO CANCEL IN ANYWAY. when you click cancel subscription it reminds you you accepted the retention offer and gives you no option to cancel in any way. you cant even contact them as there is no contact. the way i got aroun it was i uploaded bogus credit card info so they could no longer charge me. insane

Antwoord van Hyper3D
Very friendly service, interesting features!
Hello,
I subscribed to the service on 21 May 2026.
There were some issues but they were successfully resolved after the weekend. The company communicates well and seems to be very friendly.
At the moment I'm happy with the service and, as the company mentioned here and in their message sent to my email, I will certainly give it another chance. Thanks a lot!

Antwoord van Hyper3D
Started a free trial of HyperHuman…
Started a free trial of HyperHuman Creator ($280/year) on May 5, 2026. Trial ends May 12.
Tried to cancel the same day. The "Cancel subscription" button in the app opens a dialog titled "Subscription Successful" saying "We are currently processing your subscription information. This will not take more than 12 hours. Please try again later." It does not actually cancel anything. Repeated attempts show the same dialog.
The Stripe billing portal linked from the app has no cancellation option either — only payment method and billing info. This is unusual, since Stripe normally exposes a cancel button by default; it has to be deliberately disabled by the merchant.
I have screenshots of both. I see from other reviews here that this is a known pattern and that Deemos resolves it manually via email after several days. With only 7 days until auto-charge, that is not acceptable.
Sending an email to them now. Will update this review based on the response.

Antwoord van Hyper3D
Fraudulent Charging
There was a free trial which turned into getting charged monthly with no subscription listed, no way to cancel, no way to contact them that works. Tried emailing and will end up having to dispute the charges through my bank.

Antwoord van Hyper3D
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