We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Bedrijfsgegevens

  1. Sanitairwinkel

Geschreven door het bedrijf

I1204 — safer, more comfortable showers for every day. We design reliable, easy-to-use shower chairs that make bathing safer, easier, and more dignified. Whether you’re a senior, recovering from surgery, living with limited mobility, or simply want extra stability, our products are built to help you feel confident in the shower. What you can expect from I1204: Safety first: Stable frames, anti-slip feet, and thoughtful details to reduce the risk of falls. Everyday comfort: Ergonomic seating and adjustable heights to fit real bodies and real bathrooms. Durable quality: Materials selected for water resistance and long service life. Fair value: Honest pricing for dependable products. Human support: Friendly, responsive help from a team that listens. If something isn’t right, we work with you to make it right. Why customers choose us: Independence: Maintain privacy and control over your routine. Peace of mind: A sturdy chair turns a stressful task into a calm, predictable moment. Straightforward setup: Clear instructions and quick assembly. Questions or need guidance choosing a chair? Email us at info@i1204.com . Experience the I1204 difference—safety you can feel, comfort you’ll notice, and service you can trust.


Contactgegevens

3,6

Gemiddeld

TrustScore 3.5 uit 5

17 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 25% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great product

Great product, very satisfied with my purchase, the communication from the company was excellent and very informative, delivery was excellent

17 maart 2026
Beoordeeld met 1 van de 5 sterren

Disappointing and slow customer service

The chair ordered arrived in a ripped open box. I wrote the company and after a few days was asked to open the chair and check for any damage to the product before any refund would be provided. I wrote that I did not want to open the inner package and just wanted to send this chair back. After several days I received a response that they would not fully refund the product and if I still wanted to return the chair I would be responsible to pay for it. Buyer beware! Would not recommend this product or company. This is especially disappointing given the nature of this product. I would include a photo of the box that arrived and the condition it was in if able

2 maart 2026
Beoordeeld met 5 van de 5 sterren

Simple and helpful

I’ve used this product for a day, and overall the experience has been good.
The multifunctional shower chair with wheels helped reduce the amount of physical effort required, which made daily use easier for me.

12 januari 2026
Beoordeeld met 1 van de 5 sterren

I've been trying to get in touch with…

I've been trying to get in touch with this company. The shower chair I purchased is not going to work for me. I've sent emails, have not had any response back.
Would not recommend them for this reason.

20 augustus 2025
Logo I1204

Antwoord van I1204

Hi Heidi — I’m really sorry we missed your emails and that the chair isn’t a good fit. That’s not the experience we want for you, and we’ll make this right.

Please share your order number via Trustpilot’s secure Find Reviewer form or email us at info@i1204.com
with the subject “Heidi – Trustpilot”. We’ll arrange a prepaid return and full refund right away, or help you exchange for a model that suits you better — whichever you prefer.

Thank you for flagging this. We’re also reviewing our inbox process so this doesn’t happen again.

— Chris, I1204 Customer Care

Beoordeeld met 1 van de 5 sterren

I never received my order

I never received my order. I receiving everything in Chinese writing. No tracking information , A really bad experience. No place to cancel or reorder.
No phone number to confirm or cancel.
Pay pal gave me i1204.com. email !
Can you track my order to see if I will be receiving. Many Thanks

16 november 2024
Beoordeeld met 5 van de 5 sterren

This was a great experience from start to finish!

The advertisement of product description, the ease of assembly, and how the product worked was actually true to the product itself. The questions I asked of i1204’s customer service were met with prompt, clear, and respectful responses. The chair arrived a day earlier than expected. The product was true to the advertisement! It has made my life in this area so much better than the previous shower chair I was using.

6 september 2024
Beoordeeld met 5 van de 5 sterren

Used post-surgery

Used post-surgery, this chair is remarkably sturdy, easy to use, and comfortable. I continued using it because I'm satisfied with its performance.

17 november 2023
Logo I1204

Antwoord van I1204

Hi Medina, thank you so much for taking the time to share your detailed feedback

Beoordeeld met 3 van de 5 sterren

Practical and Useful

A practical chair that makes showering my dad with Dementia and Parkinson's Disease much easier. The swivel feature and adjustable arms add to the convenience. It wobbles a bit, which makes me a bit uneasy, and the back of the chair is a bit too short for ideal support.

26 oktober 2023
Logo I1204

Antwoord van I1204

Thank you so much for taking the time to share your detailed feedback. We truly appreciate your honesty and are sorry to hear about the concerns you've raised regarding the wobbling issue and the back support of the chair.

Ensuring the safety and comfort of your dad is our top priority, and we take your feedback seriously. We apologize for any inconvenience this may have caused. Our team is currently looking into the issues you've mentioned, and we are actively working on addressing them. We value your input, and your satisfaction is important to us.

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer