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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

I am enjoying using Titanium! The most important aspect is the fact that it doesn’t harbor any bacteria & it’s 100% non toxic! The products that I use to prep & cook with must be healthy & free of all... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

All Taima products arrived in perfect condition, well-protected in multilayer shipping boxes. Uniform design means each piece can be seasoned for first use in the same simple process. Cleaning is a sn... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

I ordered two pans in October 2025. One was delivered in November, the other back ordered. Due to a USPS mistake the second pan was returned to Tiama. Tiama then reshipped it, but this time the USPS c... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

Over priced, uneven surface temperatures, titanium surface stains after the first use on every piece, handles all came loose, packaging was cheap and every box crushed, return process requires me to p... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Kookwinkel

Geschreven door het bedrijf

Taima Titanium offers the safest kitchenware, crafted from 100% pure titanium to protect your health. Our non-toxic, antibacterial cookware is designed for durability and performance, helping you create healthier meals without harmful chemicals. Experience the next level of kitchen safety with Taima.


Contactgegevens

3,6

Gemiddeld

TrustScore 3.5 uit 5

825 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 97% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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Beoordeeld met 1 van de 5 sterren

This company is horrible

This company is horrible, 5 months and I still have not received my entire order. I email them and they say they will look into it and not get back to you. Everything comes from China, do not waste your time or money with this company.

17 april 2026
Review zonder uitnodiging
Logo Taima Titanium

Antwoord van Taima Titanium

Hi Dennis,

We’re truly sorry to hear about your experience, and we completely understand how frustrating this must be—especially after waiting so long without clear updates. This is not the level of service we aim to provide.

Please know that your concern is important to us, and we want to make this right as quickly as possible. We kindly ask you to contact our customer support team directly at hello@taimatitanium.com with your order details so we can urgently investigate the issue and provide a proper resolution.

Thank you for your patience, and again, we sincerely apologize for the inconvenience caused.

— Taima Titanium Team

Beoordeeld met 1 van de 5 sterren

Do not buy

Forever to get it on both orders we placed. $800 worth of pans was received and we hate them. Food sticks like crazy. Can't return them. Worst pans ever. Walk, run or sprint but get away from these things. Horrible waste of money.

14 april 2026
Review zonder uitnodiging
Logo Taima Titanium

Antwoord van Taima Titanium

Hi there,

We’re really sorry to hear about your experience, especially given the time you waited and the disappointment with the pans. That’s certainly not the experience we want for our customers.

Issues like food sticking can sometimes come down to usage factors such as heat levels, seasoning, or cooking methods, but regardless, we understand how frustrating this must feel—especially after such a significant purchase.

We’d genuinely like the chance to make this right. Please reach out to our support team at hello@taimatitanium.com with your order details, and we’ll review your case carefully and work toward a solution.

Thank you for bringing this to our attention, and again, we apologize for the frustration caused.

— Taima Titanium Team

Beoordeeld met 1 van de 5 sterren

Absolutely horrible experience

Absolutely horrible experience. Rusty top, stained bottom, pan sticks, terrible customer service.

4 december 2025
Review zonder uitnodiging
Logo Taima Titanium

Antwoord van Taima Titanium

Hi Aria,

We’re really sorry to hear about your experience—this isn’t the quality or service we aim to provide.

Please reach out to us at hello@taimatitanium.com with your order details (and photos, if possible), and we’ll do our best to make this right.

Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience.

— Taima Titanium Team

Beoordeeld met 2 van de 5 sterren

I ordered a Taima skillet. . . but

I ordered a Taima skillet, and I thought it was delivered a week or 10 days ago. Then today, I got another one. I only ordered one. I wanted to return one of them. I called their customer service number, which was said to be a 24/7 access to customer service. But each time I called an AI voice responded that they couldn't help me "at this time." What time doesn't fall into the 24/7 category, especially since it was only 3:30 p.m. in California when I started calling. This whole experience had been horrendous. All I need to learn now is that the pans are as disappointing to use as they have been to order.

13 april 2026
Review zonder uitnodiging
Logo Taima Titanium

Antwoord van Taima Titanium

Hi Jean,

We’re really sorry for the confusion with your order and the trouble reaching our support line—that’s not the experience we want you to have.

We’d be happy to help sort out the extra item and arrange a solution. Please contact us at hello@taimatitanium.com with your order details, and our team will assist you as quickly as possible.

Thank you for bringing this to our attention, and we apologize for the inconvenience.

— Taima Titanium Team

Beoordeeld met 1 van de 5 sterren

"I am beyond disappointed with this…

"I am beyond disappointed with this purchase. I bought this pan specifically to use less oil and because, as a titanium pan, it was supposed to be a healthier alternative to conventional cookware by avoiding harsh chemicals.

First, the shipping was incredibly slow—it took over a month to arrive. Once it finally got here, I followed the instructions exactly as directed and properly seasoned/prepared the pan before the first use. To my shock, the performance was a total failure. I tried frying two eggs with a thin layer of avocado oil spray, and they stuck completely to the surface. I gave it another chance: I cleaned it, waited for it to reach the proper temperature, and tried again. Same result—everything stuck.

When I contacted the store to request a refund, I was told they don't offer refunds if the product has been used. This is ridiculous—how am I supposed to test or prove a product's quality without actually using it? The seller flat-out refused to return my money.

Do not waste your time or your $200 on this pan. I’ve had to open a dispute with my bank just to get my money back. I highly recommend staying away from this store and this product.

10 april 2026
Review zonder uitnodiging
Logo Taima Titanium

Antwoord van Taima Titanium

Hi Nicoly,

We’re truly sorry to hear about your experience and understand how frustrating this must have been—from the shipping delay to the performance and refund concerns.

This isn’t the experience we want for our customers, and we’d really appreciate the chance to make things right. Please contact us at hello@taimatitanium.com with your order details, and our team will review your case carefully.

Thank you for your feedback, and we sincerely apologize for the inconvenience caused.

— Taima Titanium Team

Beoordeeld met 5 van de 5 sterren

Shipping takes a long time.

Shipping takes a long time.
My son loved the pan so much I bought him one for his birthday!

8 april 2026
Review zonder uitnodiging
Logo Taima Titanium

Antwoord van Taima Titanium

Hi Roberta,

Thank you so much for your feedback—we’re glad to hear your son loved the pan!

We’re sorry the shipping time was longer than expected, and we appreciate your patience. We’re always working to improve delivery times and the overall experience.

If you ever need help with your order, feel free to reach us at hello@taimatitanium.com.

— Taima Titanium Team

Beoordeeld met 1 van de 5 sterren

Taima's poor customer service.

I ordered two pans in October 2025. One was delivered in November, the other back ordered. Due to a USPS mistake the second pan was returned to Tiama. Tiama then reshipped it, but this time the USPS claimed it was delivered; however, it wasn't. It may have been delivered to the wrong PO Box, but I never received it. After about 6 months of emails back and forth with their customer service claiming the issue was elevated to management, Tiama finally just said it was delivered and refused to respond further or complete the order.

13 november 2025
Review zonder uitnodiging
Logo Taima Titanium

Antwoord van Taima Titanium

Hi Ray,

We’re very sorry to hear about your experience and the frustration caused by the delivery issue and lack of resolution. This is not the level of service we aim to provide.

We’d appreciate the opportunity to look into this again and make things right. Please reach out to us at hello@taimatitanium.com with your order details so we can review your case.

Thank you for your patience, and we sincerely apologize for the inconvenience.

— Taima Titanium Team

Beoordeeld met 1 van de 5 sterren

DO NOT ORDER FROM THIS COMPANY

DO NOT ORDER FROM THIS COMPANY! Their product did not hold up to its claim. I purchased a Taima Pure Titanium Cutting Board Set (3 Piece).

After one use the cutting board had knife grooves and staining all over it. If this board was truly titanium, as they claim, this would not have happened.

I reached out to them to declare a warranty issue, and they not only refused me the warranty, but they would not even accept a return because it had been used. Do not believe their 30 day return guarantee. It is a lie. This is not an honorable, trustworthy company. Do not buy here!

Advertising our store declared that these cutting boards could be cleaned in the dishwasher. Then you receive it and you get the note that they have to be hand washed or they may warp.

Do not fall for their game.

7 april 2026
Review zonder uitnodiging
Logo Taima Titanium

Antwoord van Taima Titanium

Hi,

We’re truly sorry to hear about your experience, and we sincerely apologize for the frustration and disappointment this has caused.

This is not the experience we want for any of our customers. We take your concerns about the product quality, warranty, and return policy very seriously, and we understand how upsetting this situation must feel—especially when expectations were not met.

We would really appreciate the opportunity to make this right for you. Please reach out to our customer support team at hello@timatitanium.com, and we will personally review your case and work toward a fair resolution.

Thank you for bringing this to our attention. Your feedback helps us improve, and we hope to regain your trust.

Warm regards,
Taima Titanium Team

Beoordeeld met 5 van de 5 sterren

These pans are insanely better than any…

These pans are insanely better than any other pan I've ever owned. Cast iron is close, but these are far better and easier to handle and clean.

12 april 2026
Review zonder uitnodiging
Logo Taima Titanium

Antwoord van Taima Titanium

Hi Mario,

Thank you so much for your amazing feedback! We’re thrilled to hear that you’re enjoying your pans and that they’ve exceeded your expectations—even compared to cast iron. That means a lot to us.

We work hard to create products that are not only high-performing but also easy to use and maintain, so it’s great to know that’s been your experience.

If you ever have any questions or want to share more about how you’re using your pans, we’d love to hear from you!

Warm regards,
Taima Titanium Team

Beoordeeld met 5 van de 5 sterren
Logo Taima Titanium

Antwoord van Taima Titanium

Hi Richard,

Thank you for taking the time to share your experience!

We’re so glad to hear that your order arrived safely and was packaged with care. It’s great to know you were able to start using your titanium frying pan right away and that it met your expectations.

If you ever have any questions or need assistance, we’re always here to help.

Warm regards,
Taima Titanium Team

Beoordeeld met 5 van de 5 sterren

Love my new pan

Love my new pan. Cleans so easy and love how it cooks.

6 april 2026
Review zonder uitnodiging
Logo Taima Titanium

Antwoord van Taima Titanium

Hi Joanne,

Thank you so much for your kind words!

We’re delighted to hear that you’re loving your new pan and enjoying how easy it is to clean and cook with. That’s exactly what we aim for.

If you ever have any questions or want to share your favorite dishes, we’d love to hear from you!

Warm regards,
Taima Titanium Team

Beoordeeld met 5 van de 5 sterren

The pans are great

The pans are great. No sticking. Clean nicely. Just overall very satisfied. I recommend them!!!

12 april 2026
Review zonder uitnodiging
Logo Taima Titanium

Antwoord van Taima Titanium

Hi Joe,

Thank you so much for the fantastic feedback!

We’re thrilled to hear that you’re enjoying your pans and that they’re delivering a great non-stick experience and easy cleanup. Knowing you’re satisfied and willing to recommend them truly means a lot to us.

If you ever need anything or want to share more about your cooking experience, we’re always here for you!

Warm regards,
Taima Titanium Team

Beoordeeld met 3 van de 5 sterren

Over priced

Over priced, uneven surface temperatures, titanium surface stains after the first use on every piece, handles all came loose, packaging was cheap and every box crushed, return process requires me to pay shipping and restocking fees when I have no idea what I’m getting until it arrives. Pass.

11 januari 2026
Review zonder uitnodiging
Logo Taima Titanium

Antwoord van Taima Titanium

HI Troy,

We’re very sorry to hear about your experience, and we truly apologize for the multiple issues you encountered. This is not the level of quality or service we aim to provide.

We understand your concerns regarding the product performance, packaging condition, and return process. Your feedback is taken seriously, and we’d really appreciate the opportunity to make this right.

Please reach out to our customer support team at hello@timatitanium.com, and we will review your case in detail and work toward a fair resolution.

Thank you for bringing this to our attention.

Warm regards,
Taima Titanium Team

Beoordeeld met 4 van de 5 sterren

Wok is lighter, not easy stick, but needs higher heat in general.

New experience in cooking with this titanium wok pan.
The wok is lighter than same size stainless steel wok. Heat up should be faster, but on my electric stove, I need to set to a higher setting for heating up this wok compare to a stainless steel wok for same size. This may because the heating/contact area on the bottom of this wok on the electric stove is small, and heat dissipate from the wok is fast.
I use a stainless steel spatula in cooking, and the Taima wok get scratched easily.
In cooking, the food is not easy to stick on this Taima wok, and cleaning is easy too.
For this size of wok, it would be great if there is a second helper handle.

On the included lid, the handle knob is installed firmly with a screw and washer. However, the screw is tighten on the washer, and exposes the edge of the washer which is sharp, and that may cut your finger.

10 april 2026
Review zonder uitnodiging
Logo Taima Titanium

Antwoord van Taima Titanium

Hi David,

Thank you for taking the time to share such a detailed and thoughtful review—we truly appreciate it.

We’re glad to hear that you’re enjoying the lightweight design, easy cleaning, and reduced sticking during cooking. At the same time, we’re very sorry for the issues you’ve encountered with heating performance, scratching, and the lid handle.

Your observations about heat distribution on electric stoves and the smaller contact area are very helpful, and we’ll be sure to pass this along to our product team for further improvement. We also understand your concerns about scratching when using stainless steel utensils—this is important feedback for both product durability and user guidance.

Regarding the lid handle, we sincerely apologize for the safety concern you pointed out. A sharp washer edge is absolutely not acceptable, and we take this seriously.

We’d love the opportunity to make this right and look into your specific case further. Please reach out to our support team at hello@timatitanium.com, and we’ll be happy to assist you.

Thank you again for your honest feedback—it helps us improve.

Warm regards,
Taima Titanium Team

Beoordeeld met 5 van de 5 sterren

This is the only Cutting Board You Will USE

Such a great product to use every time I do anything in the kitchen. I am amazed at the ease of using this cutting board versus the others I have used over the decades. Wood, plastic- yeah I used it a few times till I saw the plastic pieces- then I was done with plastic ones and only used the wood cutting boards I’ve accumulated over the years.
Now, I only use this Perfectly Crafted Taima Cutting Board. It is so easy to clean and then store for my next cooking event that it hardly gets put into the cabinets!
I am thankful that I finally got the right cutting board for my family and for my expensive kitchen knives that now will last much longer than using a wood board.
Well Done Taima!

11 april 2026
Review zonder uitnodiging
Logo Taima Titanium

Antwoord van Taima Titanium

Hi Douglas,

Thank you so much for your incredible feedback!

We’re absolutely thrilled to hear how much you’re enjoying your Taima cutting board and that it’s become your go-to in the kitchen. It means a lot to know it’s made such a difference compared to other materials you’ve used over the years.

We’re especially glad you appreciate the ease of cleaning and how it supports your kitchen routine—and your knives too! Your kind words truly motivate us to keep delivering quality products.

If you ever have any questions or want to share more about your experience, we’d love to hear from you.

Warm regards,
Taima Titanium Team

Beoordeeld met 1 van de 5 sterren

Just got my Taima 12" pan after about 6…

Just got my Taima 12" pan after about 6 weeks. Outer diameter 11.8 like on the label, useable diameter 11". After 2 weeks of nothing happening of my order I asked for cancellation, Taima refused, said they could not. Walmart, Home Depot, Amazon all cancel orders if product is delayed, so I think Taima was lying. I regret this purchase very much, giving the pan to a friend so I don't have to deal with Taima again or have that regretable purchase in house. Do not recommend.

10 april 2026
Review zonder uitnodiging
Logo Taima Titanium

Antwoord van Taima Titanium

Hi there,

We’re very sorry to hear about your experience, and we sincerely apologize for the frustration caused by the delay and your cancellation request.

We understand how disappointing it must have been to wait without updates and then be unable to cancel your order. That’s not the experience we want for our customers, and we regret that we fell short here.

Your feedback regarding communication and order flexibility is extremely important, and we’ll be sharing this with our team to improve both our processes and transparency moving forward.

We’d still appreciate the opportunity to make things right. Please feel free to reach out to our customer support team at hello@timatitanium.com, and we’ll do our best to assist you further.

Thank you for taking the time to share your honest feedback.

Warm regards,
Taima Titanium Team

Beoordeeld met 4 van de 5 sterren

I am enjoying using Titanium

I am enjoying using Titanium! The most important aspect is the fact that it doesn’t harbor any bacteria & it’s 100% non toxic! The products that I use to prep & cook with must be healthy & free of all toxins & I will go to great lengths to be sure I’m using the best products available!

10 april 2026
Review zonder uitnodiging
Logo Taima Titanium

Antwoord van Taima Titanium

Hi Kathleen,

Thank you so much for sharing your experience!

We’re delighted to hear that you’re enjoying using titanium and that it aligns with your focus on maintaining a clean and healthy kitchen. Knowing that our products support your commitment to safe and high-quality cooking tools truly means a lot to us.

If you ever have any questions or would like to share more about how you use your products, we’d love to hear from you.

Warm regards,
Taima Titanium Team

Beoordeeld met 1 van de 5 sterren

Scammers that ship inferior products…

Scammers that ship inferior products from China and not California. When my items still haven't been delivered after a week past their published shipping dates they still wont offer any resolution. The shipping doesn't even show it was collected by the shipping company. I received 3 out of 17 pieces and they are not good quality. Run, don't walk away from this train wreck of a Company. You will regret doing business with them.

Update due to response: I have been I. Contact with your customer service for two weeks BEFORE I wrote this review so you’ve had ample opportunity to rectify.

9 april 2026
Review zonder uitnodiging
Logo Taima Titanium

Antwoord van Taima Titanium

Hi Timothy,

We’re very sorry to hear about your experience, and we sincerely apologize for the frustration and disappointment this situation has caused.

We understand how concerning it is when an order arrives incomplete or appears delayed without clear tracking updates. This is not the experience we aim to provide, and we regret that we fell short in your case.

Your concerns about shipping, delivery status, and product quality are taken very seriously. We will be sharing your feedback with our logistics and fulfillment teams to investigate what went wrong and to help prevent similar issues in the future.

We would appreciate the opportunity to look into your order and assist you directly. Please reach out to our support team at hello@timatitanium.com, and we’ll do our best to resolve this for you as quickly as possible.

Thank you for bringing this to our attention.

Warm regards,
Taima Titanium Team

Beoordeeld met 5 van de 5 sterren

I love the size of the pan and the top…

I love the size of the pan and the top that comes with it. I cook a lot of things in it and it's easy to clean once I'm done. I don't have to worry about residue coming off the pan into my food.

9 april 2026
Review zonder uitnodiging
Logo Taima Titanium

Antwoord van Taima Titanium

Hi Johnny,

Thank you so much for your wonderful feedback! We’re thrilled to hear that you’re enjoying the size of the pan and the included lid—it’s great to know it’s become such a versatile part of your cooking.

We’re especially glad you’re finding it easy to clean and that it gives you confidence when preparing your meals. That’s exactly the kind of experience we hope to provide.

We truly appreciate you taking the time to share this, and if you ever need anything at all, feel free to reach out to us at hello@taimatitanium.com—we’re always here for you.

Warm regards,
Taima Titanium Team

Beoordeeld met 5 van de 5 sterren

Bought this cutting board for my…daughter in law

Bought this cutting board for my daughter in law so she has no worries (being a nurse) about food borne illnesses from the cutting board. She loves it

15 januari 2026
Review zonder uitnodiging
Logo Taima Titanium

Antwoord van Taima Titanium

Hi Linda,

Thank you so much for sharing this—it truly means a lot to us! What a thoughtful gift for your daughter-in-law, especially given her profession. We’re so happy to hear that she loves the cutting board and that it brings you both peace of mind.

Knowing our product can help support a safer and more comfortable cooking experience is incredibly rewarding for us.

We really appreciate you taking the time to leave such kind feedback. If you ever need anything, please don’t hesitate to reach out to us at hello@taimatitanium.com—we’re always here to help.

Warm regards,
Taima Titanium Team

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