ibVPN - Complete VPN service Reviews 107

Was looking for new vpn mine was too slow and always drop carrier and it was One of the top 10 !! So started looking around for new one !! So found 4 or 5 others with free access found this and love it super fast has not drop carrier once use it for my Sony smart tv mostly ! There help section great emails fast return and chat !! So if your looking for vpn this is it !!!keep up the great work guys !

john was a legend solved my issue in 2 mins

Thank you very much to John, Boti, Barni, Mihai and the hole ibVPN team. I am one of ibVPN's founder customers and have renewed my subscription every year for the last 9 years.

The customer service provided by the tech support team is top notch and with remote assistance sessions they have fixed any issues that I've had with my PC and router configurations.

I would recommend without any hesitation ibVPN to anybody looking for a reliable and fast VPN solution with excellent customer service for a great price.

Enrique & Astrid

The DNS servers uptime isn't 100% , but they resolve problems quite quick.
Also; their customer support is very fast.

Best VPN ever!
Always reply fast to queries and don't give up until they've resolved your problem.
Great Team....Bravo!

Very great services.... Very great tool.... I love it.

Always very helpful,immediate replies and problem solving,and above all very friendly Help staff

I was having trouble configuring IBVPN for UBUNTU. A chat representative was able to assist me within less than a minute! Blazing fast assistance, along with very useful input. The representative solved my problem within 2 minutes of contacting and explaining the situation. I highly recommend IBVPN!

john helped me a lot and he is the reason for that i buy the app thanks mr john

Had a question about using a proxy service that ibvpn offers and I was able to get it working thanks to Adrian in customer support chat. Have had good customer support with ibvpn been a long time customer

Excellent product. Changes IP address not just on the browser level but all programs. Rotating favorites allows for auto ip change once every x minutes. The customer support for answering questions is awesome. Will be buying. Used the trial for about 3 hours and was impressed. Perfect for what we do at scrapersnbots.com

i just received support from someone named john. The guy was very polite and patient and it is rare to be said but he did fix my problem.
hats off for the guy.

I had a problem to connect a itv provider.
The service department had fixed it good en quickly.

Easy to use friendly interface, has kill switch a big plus for me, multiple servers to choose from, affordable, most importantly 24/7 availability of online qualified customer service.

It took Barni a moment to figure out what this 70 year old NON-Technogeek man was trying to say about settings to allow Hallmark, Hulu and Netflix through when I threw in words like I did not understand UDP, DPN, TCP, Torrent etc. which all mean nothing to me--I just wanted help SETTING the protocols--I guess you call them-- (not where was the setting button)--and when finally he understood that, we accomplished our mission! I thanked him for his patience and understanding of this old fart and wished him a grand rest of the weekend! Good stuff!

The service works and their customer services is fast and very helpful!

Very good and efficient support by Barni. Thanks

I am customer for years and have never been disappointed, no to the contrary always amazd, by service, the portfolio and their sipport.

Honestly......

I had a rep, by the name Mr. John, and WOW! I am not too tech savvy. Mr. John, did not make me feel stupid at all, and was able to explain things in simple English. His, answers where all very professional, very prompt and extremely professional in nature.

The very first response also threw me off. I could not believe I was speaking to an actual person, and not a stupid chat bot, or vm. That simple bit, listed above.... that very simple bit. Just about sold myself, ON THE SPOT!!!!

I was so impressed, I offered Mr. John employment should he ever seek new employment; yes! that impressed. Now, if the product, and rest of the company functions. As well as the first impression. Just errand, a customer. I also, might be interested in considering. An affiliate partnership of sorts; down the road....

yes, 100% impressed.... about time, a company figured out the very simple formula. It is really sad, the world has come to this. However, the bar was established at an Olympic height. Regardless, if the other companies/competitors. Would operate in a similar manor...

Way to knock it out Mr. John! Give him a raise!
I am glade I had you as a first impression.
-real person; not paid, or receiving a perk of any kind, real honest-experienced review-
37, USA, mid-west; anonymous

Barni was quick to respond, offered solutions and communicated clearly.