As first time parents we were so overwhelmed with all the products on the market but decided to go for icandy to kit ourselves out and couldn’t be happier. We got the Cocoon 360, Peach and Pip - and a... Toon meer
Bedrijf heeft geantwoord

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As first time parents we were so overwhelmed with all the products on the market but decided to go for icandy to kit ourselves out and couldn’t be happier. We got the Cocoon 360, Peach and Pip - and a... Toon meer
Bedrijf heeft geantwoord
I completely recommend Icandy! The best pram ever made. I got the Icandy travel system and I absolutely love it but unfortunately I had to go for something smaller and got the Icandy pip, can't wait f... Toon meer
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Paid for next day delivery took 4. Money of difference between next day delivery and normal refunded but I could have bought same product cheaper but I went for I candy as they could do next day deliv... Toon meer
Absolutely first class customer service. We ordered some pram parts to take to family in Portugal. The parcel was lost by the carrier. Nicola from customer services was friendly and helpful, she despa... Toon meer
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Geschreven door het bedrijf
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At iCandy, our passion is to elevate the journey of parenthood through innovation, style, sustainability, and the highest standards of quality.
From its roots in London’s fashion design and manufacturing scene, iCandy has uniquely been owned and directed in the UK by the same family for over 90 years. Now proudly in its fourth generation, the Appels and their extended iCandy family remain completely focused on the best of British craftsmanship; designing and engineering innovative, quality products.
Bradley's financial acumen and design sensibilities, combined with Warren's technical brilliance, have together orchestrated the evolution of their family business, ensuring that manufacturing remains its core focus. Today, they head up a globally renowned nursery brand, seamlessly blending the finest in British design and engineering with cutting-edge safety standards, prioritising the well-being of parents' most cherished possession — their baby. iCandy is a very proud British family business whose focus is families.
Bradley and Warren's roots in manufacturing run deep, nurtured within their grandfather's business, SCS (London) Limited. Their school breaks were a crash course in various skills, from cutting tables to sewing machines, unloading cloth shipments from Italy, and helping with deliveries. This hands-on experience with British design quality and manufacturing expertise runs as a common thread through both of their careers and is evident in every iCandy product.
iCandy's four core principles — Quality, Innovation, Heritage, and Style — perpetually drive our desire to consistently create products that are both beautiful on the outside and engineered to perfection on the inside. Fundamentally, every single iCandy product is exquisitely built to provide the highest standard of safety, quality, and innovation, all whilst reflecting individual style.
We are delighted to welcome you to the iCandy family and look forward to accompanying you right from the start of your most wonderful adventure.
You're in the right place! Our dedicated support team is here to help you get the most out of your iCandy experience.
You're welcome to contact iCandy customer service directly on weekdays.
Mon - Thu: 09:00 - 17:00
Fri: 09:00 - 16:00
With every pushchair

Montgomery Way, SG18 8UB, Biggleswade, Verenigd Koninkrijk
Heeft 98% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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Antwoord van iCandy
I have been using my icandy peach 7 coco for over a year .. the best thing ever.. and I am able to convert it to twin too with additional coverter which is very convenient

Antwoord van iCandy
The pushchair itself is light weight and easy for manoeuvring. Love the colour and the fact it packs away small in the boot of the car or stored at home. The disappointment comes with the fact that that my 2yr old is too big for this buggy. His feet almost touch the ground when pushing him or just over hang the front wheels. This should be a pushchair he can use until 4yrs but that clearly won’t be the case.

Antwoord van iCandy
Excellent service! Delivered in less than 24 hours ! Quality as always is second to none. Thank you so much!

Antwoord van iCandy
Poor communication and an item arrived that wasn’t even an icandy product obviously opened in transit and a random item put into the icandy damaged packaging then sealed in a Royal Mail clear plastic tag with a cable tie.. 😡

Antwoord van iCandy
Amazing buggy, very comfortable for baby, spacious under basket storage and great off road too for those who like out of the city adventures.

Antwoord van iCandy
My Order is missing, I only got the two chairs without the actual push chair. The delivery comes and runs away and does not call if they are at the door.

Antwoord van iCandy
Andy was very helpful and knowledgeable made great points and wasn’t pushy. Resulted in buying our first pram! The icandy peach bundle.

Antwoord van iCandy
Delivery service was great.I would like that you have delivery to Serbia.

Antwoord van iCandy
Great service , delivery was quick , and was what I needed to add to my icandy 7 x

Antwoord van iCandy

Antwoord van iCandy
I purchased an iCandy pram for my daughter at the Birmingham Baby Show in May 2025 at a cost of around £1,600, expecting a high-quality and safe product for my grandson. Unfortunately, our experience has been extremely disappointing and, more importantly, very concerning from a safety perspective.
While shopping in Tesco, my daughter attached the car seat (a Maxi-Cosi Pro, recommended as compatible with the iCandy system) to the pram base using the risers, as she always does, ensuring it was properly clicked into place. As she walked through the store, the car seat suddenly detached from the risers and fell to the floor without warning.
Thankfully the car seat handle was upright and took the impact. My grandson was understandably upset but fortunately not injured. However, it was a very distressing situation for my daughter, and Tesco staff had to rush to assist and help calm her. This could easily have been far more serious, and it is extremely worrying that a product designed for infant safety could fail like this.
We have also been disappointed with the pram in general. For a product costing £1,600, we expected much better. It is overly complicated to assemble, bulky, and difficult for a new mum to manoeuvre. It also consistently pulls to the left when being pushed, which does not feel normal or safe.
What made the situation even more disappointing was the response from customer service. Given that a baby could have been seriously harmed, the response we received was lacking in empathy, responsibility and concern, which was very upsetting.
New parents need to feel confident that the equipment they are using is safe for their child. Unfortunately, after this incident, we no longer have that confidence in this product.

Antwoord van iCandy
Icandy has great customer service and very quick to reply. I have the Core2 and it’s an amazing pushchair. I love how it folds as one compared to Peach 7. Also the lie flat seat is super handy as well as the huge hood with air ventilation. The wheels can handle any terrain so it’s really easy to push, even one handed. Especially love the handy pocket on the pack of the pram seat. Really simple to fold and open up.

Antwoord van iCandy
Im so happy for product i got and is very reliable and is very light and easy to travel with the grip is comfortable and make every push feel like a breeze.

Antwoord van iCandy
We went to the Baby Show at the ExCeL Centre on the 7th of March and had a great experience. We spoke to Chris, who could not have made everything clearer for us. We had done some research into the Peach 7 before attending, but Chris was extremely knowledgeable and the whole interaction felt like a friendly demonstration rather than a sales pitch. Having the product explained to us in person was really helpful. I would absolutely recommend attending one of the shows if you’re considering it.

Antwoord van iCandy
Easy to look on your website, easy to order, quick delivery thankyou.would buy again from this company

Antwoord van iCandy

Antwoord van iCandy
Firstly we love the travel bundle that we ordered - it’s exactly what we were looking for and the colour choice is lovely. What stood out to us to us as well is iCandy’s customer service, we had a few queries and they always responded to us clearly, efficiently - we’re beyond happy and more than excited now. I was recommended the iCandy Peach 7 by a friend, and I’ll continue to recommend myself - thank you

Antwoord van iCandy
Great service handle arrived after couple days i was given the pram travel system with a broken handle so thought this was why it wouldn't fold up but put new handle on and still won't fold if anyone has any ideas as to my problem I'd br grateful for help no e mail has arrived checked my junk aswell

Antwoord van iCandy
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