Recently discovered Icy Bear dental products, so thought I'd give them a try with the deal they had on. I was very dubious about trying whitening products as every one I've tried in the past ha... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I am a new user to this company and decided to order the powder and toothpaste. Have been using other whitening toothpastes for some time with zero effect. I received my order within days of ordering.... Toon meer
Bedrijf heeft geantwoord
Easy to follow website, great communication and information about the products and fast delivery. I had the Black Friday bundle: toothpaste, whitening powder and pen and the whitening strips ... usin... Toon meer
Bedrijf heeft geantwoord
I have given three stars due to very poor customer service..I purchased items on 2nd September and never recieved..so I finally cancelled order and repurchased 1st October. I have gone 1 whole month w... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Created by Dentists, Icy Bear has developed a range of award winning oral care and teeth whitening products, with a mission to give people a healthier, happier & brighter smile. Products include non peroxide Teeth Whitening Strips, PAP+ Whitening Powder and the innovative Whitening Toothpaste, uniquely formulated with one carat of fine diamond dust. This natural abrasive gently polishes enamel, effectively reducing surface stains and restoring teeth to their natural whiteness.
Contactgegevens
Verenigd Koninkrijk
- icybeardental.com
4,4
Uitstekend
3K reviews
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Excellent product (teeth whitening…
Excellent product (teeth whitening powder) that really works. Very impressed. Quick delivery as well.
29 september 2026
Antwoord van Icybeardental
Hi Nicola,
We’re thrilled to hear how impressed you’ve been with the Teeth Whitening Powder and that you’ve noticed the difference from using it. It’s even better to know your order arrived quickly, making the whole experience a smooth one.
Thank you for taking the time to share your feedback, Nicola. We really appreciate your 5-star review and are delighted that you’re enjoying your Icy Bear Dental product.
Antwoord van Icybeardental
Hi Deborah,
Thank you for your 5-star review. We’re pleased to hear that you were happy with both the service and delivery. It’s always great to know your order arrived smoothly and that you had a positive experience with us from start to finish.
We really appreciate you choosing Icy Bear Dental and taking a moment to share your feedback, Deborah.
Great products with some good offers
1 oktober 2026
Antwoord van Icybeardental
Hi Jacqueline,
We’re delighted to hear that you’re enjoying our products and have also been able to make the most of some of our offers. We always want our promotions to give customers a great opportunity to try their favourites or stock up at a good price.
Thank you for choosing Icy Bear Dental and for taking the time to leave us a 5-star review, Jacqueline. We really appreciate your support and hope you continue to enjoy your products.
Easy to order also fast delivery and…
Easy to order also fast delivery and fantastic products I just love it.
30 september 2026
Antwoord van Icybeardental
Hi Yvonne,
We’re delighted to hear that everything from placing your order to receiving it was nice and easy. Even better, it’s wonderful to know you’re loving the products too!
Thank you for taking the time to share your experience and for your 5-star review, Yvonne. We really appreciate your support and are so pleased to have you as part of the Icy Bear Dental community.
Antwoord van Icybeardental
Hi Jane,
It’s fantastic to hear that you enjoyed your first purchase enough to come back for a second one. Taking advantage of our Mad Friday sale is a great opportunity to stock up, and we’re so pleased you found the offer worthwhile.
Thank you for your continued support and for taking the time to leave us a 5-star review, Jane. We hope you enjoy your latest order just as much as the first.
A genuine product
A genuine product, that is safe & effective. Great value & rapid dispatch. Thank you 🙏
25 september 2026
Antwoord van Icybeardental
Hi Jeanette,
Thank you for your wonderful feedback. We’re delighted to hear that you’ve been impressed with the product and found it to be good value, as well as appreciating the speedy dispatch.
It means a lot to know you feel confident in the products you’ve purchased from us. We really appreciate you choosing Icy Bear Dental and taking the time to share your experience, Jeanette.
The powder is very good
The powder is very good - I use it now several times a week and it does lift the colour. I have used the strips once and they are excellent.. I struggled to keep them in so I bit down on a small face cloth which did the trick!!!!
15 juli 2026
Antwoord van Icybeardental
Hi Janine,
We’re so pleased to hear that the Whitening Powder has become part of your routine and that you’re seeing a noticeable lift in colour. It’s also great to know your first experience with the Whitening Strips was excellent, even after finding them a little tricky to keep in place.
Thank you for sharing what worked for you, Janine, and for taking the time to leave such a positive review. We really appreciate your support and are delighted you’re enjoying the range.
Lots of information about the products…
Lots of information about the products and easy to order and pay
30 september 2026
Antwoord van Icybeardental
Hi Linda,
Thank you for your 5-star review. We’re pleased to hear that you found the product information helpful and the ordering and payment process straightforward. Making it easy for customers to understand the range and place their order with confidence is really important to us.
We appreciate you choosing Icy Bear Dental and taking the time to share your experience, Linda.
Very good stuff will be buying again
23 september 2026
Antwoord van Icybeardental
Hi Karen,
We’re delighted to hear that you’re enjoying the products and that you’re already planning to buy from us again. Knowing you’ve had a positive enough experience to want to return is a wonderful compliment to our team.
Thank you for taking the time to leave us a 5-star review, Karen. We really appreciate your support and look forward to welcoming you back for your next order.
If I could give a minus rating I would
If I could give a minus rating I would! Ordered 4 weeks ago 2x glow up kits £140 still not received
Don’t bother telling me to email I’ve already emailed twice and you just ignore!
Messaged you on instagram about 10 times to be told we’ll chase it up with fulfilment team
Absolute Scam you are!
You’ve got her from house wives of Cheshire all over socials promoting it and you can’t even dispatch orders from nearly a month ago!
Like I said above don’t bother telling me to email you as yous completely ignore it!
SCAM you’ve got so many bad reviews now for the same thing don’t know how your page is still open
3 september 2026
Review zonder uitnodiging
Antwoord van Icybeardental
Hi Amy,
We’re genuinely sorry to read this, particularly after you’ve been waiting around four weeks for your two Glow Up Kits and have already contacted us repeatedly by email and Instagram without receiving the resolution you expected.
We completely understand why you’re extremely frustrated after being repeatedly told that your order would be chased with our fulfilment team, only to still be waiting. We’re also sorry that our previous responses left you feeling ignored rather than supported.
We take your concerns seriously and would like to ensure your order is properly investigated rather than asking you to repeat the same information again. Please be assured that your feedback regarding the ongoing fulfilment delays and communication has been noted and will be raised with the relevant team.
look the range
look the range , I'm older with stained teeth. and they really have lifted them a good few shades. I'm very impressed just ordered more .
30 september 2026
Antwoord van Icybeardental
Hi Michael,
We’re delighted to hear how impressed you are with the range and, most importantly, that you’ve noticed such a clear improvement in the appearance of your teeth. It’s fantastic to know that the products have helped lift the staining and that you’ve already decided to order more.
Thank you for giving our range a try and for sharing your experience, Michael. We really appreciate your continued support and hope you enjoy your next order just as much.
Have been using it for only a little…
Have been using it for only a little time but can see a difference already. Just ordered the set
29 september 2026
Antwoord van Icybeardental
Hi Lynn,
It’s lovely to hear that you’re already noticing a difference despite only having used the products for a short time. We’re especially pleased that your experience so far has given you the confidence to order the full set.
Thank you for giving Icy Bear Dental a try and for sharing your early experience with us, Lynn. We hope you continue to enjoy your routine and the results you’re seeing.
Review of Icy Bear Dental..
I am a new customer and have only recorded my product a few days so I cannot give a five star review as yet until I have been using it for a while. I like the Company though and the reviews are good so let’s see what happens when I have been using the product/products regularly
23 september 2026
Antwoord van Icybeardental
Hi Matthew,
Thank you for giving Icy Bear Dental a try and for sharing such an honest first impression. We completely understand wanting to spend some time using the products regularly before deciding how well they work for you.
It’s great to hear that you’ve had a positive impression of the company so far and that the reviews helped give you confidence to try us. We hope you enjoy getting into your routine and that your experience continues to be a positive one.
We really appreciate you giving us the opportunity, Matthew, and we’d be delighted to hear how you get on.
Always a good experience with this…
Always a good experience with this company.
Fast delivery always on time , great prices especially when the sales are on, and added bonus you can collect loyalty points to spend on products. Oh and they work xx
23 september 2026
Antwoord van Icybeardental
Hi Julie,
It’s wonderful to hear that you consistently have a great experience with us. We’re especially pleased that our fast delivery, special offers and loyalty points make shopping with Icy Bear even more worthwhile for you.
And most importantly, we love hearing that the products actually deliver for you. Thank you for being a returning customer and for taking the time to share such a positive review, Julie. Your continued support means a lot to our team.
It’s just a great tooth paste and makes…
It’s just a great tooth paste and makes your teeth feel really smooth
23 september 2026
Antwoord van Icybeardental
Hi Lynn,
Thank you for sharing your experience! We’re so pleased to hear you’re enjoying the toothpaste and especially that lovely smooth, clean feeling after brushing. It’s great to know it has become a product you’re happy to use as part of your routine.
We really appreciate you taking the time to leave us a 5-star review and for choosing Icy Bear Dental.
This company advertisers lots of…
This company advertisers lots of special deals.i have bought from them befire. And i do like the whitening strips and the powder
30 september 2026
Antwoord van Icybeardental
Hi Julie,
Thank you for coming back to Icy Bear Dental, Julie. It’s lovely to hear that you’ve purchased from us before and that the Whitening Strips and Whitening Powder have both been products you’ve enjoyed using.
We’re also glad that our special offers have caught your attention and given you the opportunity to stock up on some of your favourites. We really appreciate you choosing to shop with us again and taking the time to share your experience.
Still not received my order placed on…
Still not received my order placed on 10th September customer services keep saying it’s going to be dispatched but nothing and now have said if I keep enquiring about the same order number it will put me at the back of the queue I’ve also had no explanation on why I haven’t received my order
10 september 2026
Review zonder uitnodiging
Antwoord van Icybeardental
Hi Louise,
We’re very sorry to hear about your experience with your order from 10 September. We understand how frustrating it must be to still be waiting without a clear explanation, particularly after contacting our customer service team several times and receiving conflicting information about dispatch.
We’re especially sorry to hear that you were told further enquiries could place you at the back of the queue. We understand why this would be concerning when you’re simply trying to get an update on an order that has already been delayed.
We’d like the opportunity to look into this properly and clarify what has happened with your order. Please contact us at enquiries@icybeardental.com with your order details so we can investigate this further.
Antwoord van Icybeardental
Hi Wilson,
It’s great to hear your order arrived quickly and that you’re already noticing a difference since starting your whitening routine. Those early results must be a lovely way to begin your Icy Bear experience.
Thank you for sharing your first impressions and for your 5-star review, Wilson. We really appreciate your support and hope you continue to enjoy the results as you carry on with your routine.
No order received
I ordered a bundle from you (Order No:#252678 ): on the 3rd September (my second set of products, as I was so happy with the first set I purchased)
They are still not here today despite several emails (you keep telling me you have raised it with your fulfilment team.
This is now nearly a month later and you haven't responded to my last email
What is happening?
30 september 2026
Review zonder uitnodiging
Antwoord van Icybeardental
Hi Lisa,
We’re very sorry to hear about the experience you’ve had with order #252678. We completely understand your frustration, particularly as this was your second order after being so happy with your first, and you’ve now been waiting since 3 September despite contacting us several times.
We’re also sorry that you haven’t received a response to your latest email. Being repeatedly told that the matter has been raised with our fulfilment team without receiving a clear resolution is understandably disappointing.
Please contact us at enquiries@icybeardental.com with your order details so we can review this further and make sure your concern is properly addressed.
I love the whitening products and the…
I love the whitening products and the delivery service and time is fantastic
23 september 2026
Antwoord van Icybeardental
Hi Janet,
It’s lovely to hear how much you’re enjoying our whitening products and that the delivery service has been such a positive part of your experience too. We know getting your products promptly can make all the difference, especially when you’re looking forward to using them.
Thank you for your 5-star review, Janet, and for taking the time to share your experience. We really appreciate your continued support and are delighted to have you as a happy Icy Bear customer.
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