Items ordered but not arrived. No updates or tracking available on website or the shop app. Unlike others I have had responses from Dave at their customer services but just been fobbed off with holdin... Toon meer
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Lees wat reviewers zeggen
The product arrived quickly, as promised. Less than a week in and I can definitely see a significant difference already. I’m usually quite sceptical about promises made but I’m totally happy with... Toon meer
Recently discovered Icy Bear dental products, so thought I'd give them a try with the deal they had on. I was very dubious about trying whitening products as every one I've tried in the past ha... Toon meer
Bedrijf heeft geantwoord
I’ve used these products multiple times, I also have very sensitive teeth and these stripes/products don’t affect the sensitivity in any way, just ordered the bundle!! Excellent results.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Created by Dentists, Icy Bear has developed a range of award winning oral care and teeth whitening products, with a mission to give people a healthier, happier & brighter smile. Products include non peroxide Teeth Whitening Strips, PAP+ Whitening Powder and the innovative Whitening Toothpaste, uniquely formulated with one carat of fine diamond dust. This natural abrasive gently polishes enamel, effectively reducing surface stains and restoring teeth to their natural whiteness.
Contactgegevens
Verenigd Koninkrijk
- icybeardental.com
4,4
Uitstekend
3K reviews
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It’s just a great tooth paste and makes…
It’s just a great tooth paste and makes your teeth feel really smooth
23 september 2026
Antwoord van Icybeardental
Hi Lynn,
Thank you for sharing your experience! We’re so pleased to hear you’re enjoying the toothpaste and especially that lovely smooth, clean feeling after brushing. It’s great to know it has become a product you’re happy to use as part of your routine.
We really appreciate you taking the time to leave us a 5-star review and for choosing Icy Bear Dental.
This company advertisers lots of…
This company advertisers lots of special deals.i have bought from them befire. And i do like the whitening strips and the powder
30 september 2026
Antwoord van Icybeardental
Hi Julie,
Thank you for coming back to Icy Bear Dental, Julie. It’s lovely to hear that you’ve purchased from us before and that the Whitening Strips and Whitening Powder have both been products you’ve enjoyed using.
We’re also glad that our special offers have caught your attention and given you the opportunity to stock up on some of your favourites. We really appreciate you choosing to shop with us again and taking the time to share your experience.
Still not received my order placed on…
Still not received my order placed on 10th September customer services keep saying it’s going to be dispatched but nothing and now have said if I keep enquiring about the same order number it will put me at the back of the queue I’ve also had no explanation on why I haven’t received my order
10 september 2026
Review zonder uitnodiging
Antwoord van Icybeardental
Hi Louise,
We’re very sorry to hear about your experience with your order from 10 September. We understand how frustrating it must be to still be waiting without a clear explanation, particularly after contacting our customer service team several times and receiving conflicting information about dispatch.
We’re especially sorry to hear that you were told further enquiries could place you at the back of the queue. We understand why this would be concerning when you’re simply trying to get an update on an order that has already been delayed.
We’d like the opportunity to look into this properly and clarify what has happened with your order. Please contact us at enquiries@icybeardental.com with your order details so we can investigate this further.
Antwoord van Icybeardental
Hi Wilson,
It’s great to hear your order arrived quickly and that you’re already noticing a difference since starting your whitening routine. Those early results must be a lovely way to begin your Icy Bear experience.
Thank you for sharing your first impressions and for your 5-star review, Wilson. We really appreciate your support and hope you continue to enjoy the results as you carry on with your routine.
No order received
I ordered a bundle from you (Order No:#252678 ): on the 3rd September (my second set of products, as I was so happy with the first set I purchased)
They are still not here today despite several emails (you keep telling me you have raised it with your fulfilment team.
This is now nearly a month later and you haven't responded to my last email
What is happening?
30 september 2026
Review zonder uitnodiging
Antwoord van Icybeardental
Hi Lisa,
We’re very sorry to hear about the experience you’ve had with order #252678. We completely understand your frustration, particularly as this was your second order after being so happy with your first, and you’ve now been waiting since 3 September despite contacting us several times.
We’re also sorry that you haven’t received a response to your latest email. Being repeatedly told that the matter has been raised with our fulfilment team without receiving a clear resolution is understandably disappointing.
Please contact us at enquiries@icybeardental.com with your order details so we can review this further and make sure your concern is properly addressed.
I love the whitening products and the…
I love the whitening products and the delivery service and time is fantastic
23 september 2026
Antwoord van Icybeardental
Hi Janet,
It’s lovely to hear how much you’re enjoying our whitening products and that the delivery service has been such a positive part of your experience too. We know getting your products promptly can make all the difference, especially when you’re looking forward to using them.
Thank you for your 5-star review, Janet, and for taking the time to share your experience. We really appreciate your continued support and are delighted to have you as a happy Icy Bear customer.
Antwoord van Icybeardental
Hi Ann,
We’re sorry to hear that you haven’t noticed a change yet after using the product for a few days. We understand it can be disappointing when you’re hoping to see a difference, especially when you’ve already started your routine.
Everyone’s experience can vary, but we’d be happy to understand a little more about what you’re using and how you’ve been getting on. If you’d like us to take a closer look, please contact us at enquiries@icybeardental.com and our team will be happy to help.
Great products and prompt deliveries
23 september 2026
Antwoord van Icybeardental
Hi Deb,
It’s great to hear that you’re happy with both the products and the delivery service. We’re pleased your orders have been arriving promptly and that the products themselves have met your expectations.
Thank you for taking the time to share your experience and for your 5-star review, Deb. We really appreciate your continued support and hope you enjoy your Icy Bear products.
Antwoord van Icybeardental
Hi Michael,
We’re delighted to hear that you experienced such swift service from Icy Bear. We know how much a smooth and speedy experience can add to your overall order, so it’s great to know we got this right for you.
Thank you for your 5-star review, Michael. We really appreciate you taking the time to share your feedback and support our team.
Antwoord van Icybeardental
Hi Sandra,
It’s lovely to hear that, even though you’ve only been using Icy Bear for a short time, you’re already very impressed with your experience. Those early impressions are always encouraging, and we’re delighted the products have started off so well for you.
Thank you for taking the time to share your feedback and for your 5-star review, Sandra. We really appreciate your support and hope you continue to enjoy your Icy Bear routine.
Easy site to navigate
Easy site to navigate. Delivered quickly. The product is nicely packaged. The reviews are positive... let's give it a go
22 september 2026
Antwoord van Icybeardental
Hi Paula,
We’re glad to hear you found the website easy to navigate and that your order arrived quickly. It’s also lovely to know the packaging made a good first impression.
We hope the positive reviews have given you a little extra confidence as you get started, and that you enjoy trying the products for yourself. Thank you for giving Icy Bear a go and for leaving us a 5-star review, Paula. We really appreciate your support.
Easy to order on line
Easy to order on line, received a great bundle deal and arrived quickly. Looking forward to trying all the products and hopefully, see a difference.
22 september 2026
Antwoord van Icybeardental
Hi Annie,
We’re pleased to hear you found it easy to order online and managed to take advantage of a great bundle deal. It’s also good to know everything arrived quickly and safely.
We hope you enjoy trying the different products and that you have a great experience as you get into your new routine. Thank you for sharing your first impressions and for your 5-star review, Annie. We really appreciate your support.
I had trouble with my toothpaste…
I had trouble with my toothpaste dispensing, the team were on it straight away, no problems what so ever, much appreciated
29 september 2026
Antwoord van Icybeardental
Hi Jane,
We’re really pleased to hear that our team was able to step in quickly when you had trouble with your toothpaste dispenser. We know how frustrating a product issue can be, so it’s great to know your concern was handled promptly and without any hassle.
Thank you for recognising the support you received and for taking the time to leave us a 5-star review, Jane. We truly appreciate your kind words and are glad we could make things right for you.
Good for tea stains . the pack of the 3 items
I ordered the pack of the 3 items, the powder, whitening strips and toothpaste. The powder is very good at getting rid of tea stains, and as I drink quite a lot it, this helps keep teeth stain free. I haven’t tried the strips yet so can’t comment, as they have only just arrived. The toothpaste is quite good, but the dispenser is not.
The first tube of this I bought, I thought was empty, after a short while, as it was so difficult to use, so after a few attempts realised that it wasn’t empty, but was still so difficult to push down towards the end. Hoping this tube is easier to apply.
22 september 2026
Antwoord van Icybeardental
Hi Julie,
Thank you for sharing such a detailed and helpful review. It’s great to hear that the whitening powder has been particularly useful for helping with tea stains, especially as you drink quite a lot of tea. We hope you enjoy trying the strips now that they’ve arrived and find them a good addition to your routine.
We’re sorry to hear you’ve had difficulty with the toothpaste dispenser, especially after experiencing the same issue with your first tube. We appreciate you flagging this and hope the new one is easier to use. If you continue to have trouble with the pump, please contact us at enquiries@icybeardental.com and we’ll be happy to look into it.
Thank you for your 4-star review, Julie, and for giving us such useful feedback.
Antwoord van Icybeardental
Hi Steven,
Sometimes a few words say it all! We’re delighted to hear you’ve found your Icy Bear experience amazing and that you’re so pleased with your products.
Thank you for taking the time to leave us a 5-star review, Steven. We really appreciate your support and are thrilled to have you as part of the Icy Bear community.
Great product …
A quick delivery great value for money packaging could have been better as box was misshaped products were ok. I have used the tooth whitening as recommended and I can see a definite difference in my teeth. The items are easy to use and full discretion on each product.
22 september 2026
Antwoord van Icybeardental
Hi Susan,
Thank you for sharing such detailed feedback. We’re pleased to hear your order arrived quickly, you found the products good value and, most importantly, you’ve noticed a definite difference in your teeth while using them as recommended.
We’re also glad you found the products easy to use and appreciated the discreet presentation. We’re sorry, though, that the outer box arrived misshaped. While the products were thankfully okay, we understand that packaging should arrive looking presentable too, and we appreciate you flagging this with us.
Thank you for your 5-star review, Susan, and for giving Icy Bear a try.
Fantastic products
Fantastic products, they really do work, quick delivery,great customer service, won't use any other products now 💕
29 september 2026
Antwoord van Icybeardental
Hi Denise,
It’s wonderful to hear that you’re so impressed with the products and that you’re seeing the results you hoped for. We’re also pleased that your order arrived quickly and that our customer service made a positive impression.
Hearing that Icy Bear has become the products you now choose over others is such a fantastic compliment. Thank you for your continued support and for taking the time to leave us a 5-star review, Denise. We truly appreciate it.
order came quick
order came quick, products are well presented look great havnt started the routine yet but im hopefull it does what it says. good price for the bundle at black friday price
22 september 2026
Antwoord van Icybeardental
Hi Gillian,
We’re glad to hear your order arrived quickly and that you were impressed with how well the products were presented. It’s also great to know you felt the Black Friday bundle offered good value.
We hope you enjoy getting started with your routine and that the products live up to your expectations. Thank you for taking the time to share your first impressions and for your 5-star review, Gillian. We really appreciate your support.
I could,nt be more pleased with my icy…
I could,nt be more pleased with my icy bear products, .... i will deffo be a regular customer, .... only used the products once so far and i can see the difference already, ....Thankyou DR Kinsella, ... X
22 september 2026
Antwoord van Icybeardental
Hi Julie,
We’re delighted to hear how pleased you are with your Icy Bear products, especially after seeing a difference from your very first use. It’s fantastic to know you’re already looking forward to becoming a regular customer.
Thank you for sharing your experience and for your lovely 5-star review, Julie. We’ll be sure to pass your kind mention on to Dr Kinsella too. We really appreciate your support and hope you continue enjoying your results.
Impressive company, great products!!
Easy to follow website, great communication and information about the products and fast delivery. I had the Black Friday bundle: toothpaste, whitening powder and pen and the whitening strips ... using them all as directed .. more info on site if unsure. Great packaging!!! Been using them for two days only and seeing results already!!!! Very impressed by this company and the products. Thankyou!!!
29 september 2026
Antwoord van Icybeardental
Hi Christine,
What a fantastic review! We’re delighted that you’ve had such a positive experience from start to finish, from finding the website easy to follow and the product information helpful, through to the fast delivery and packaging.
It’s especially exciting to hear that after just two days of using your Black Friday bundle as directed, you’re already noticing a difference. We’re so pleased the toothpaste, powder, pen and whitening strips are making such a great first impression.
Thank you for your detailed feedback and 5-star review, Christine. We truly appreciate your support and hope you continue to enjoy your Icy Bear routine.
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