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IDShield Reviews 658

TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Customer service was great ! Nick guided me through application process! I’m not a tech expert and he was patient with me ! Much appreciated!

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I had an issue with a scammed trying to get a credit card in my name. Started ignoring it, but they sent a letter insisting on more personal information. Wendy at ID was phenomenal helping me, even d... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

My questions were answered promptly and professionally, and the person made me feel welcomed.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I had questions about my Credit Score. The representative listened attentively, asked me further questions to get a more in depth perspective, then answered all my questions wirh helpful advice. I'v... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Softwarebedrijf

Info over IDShield

Geschreven door het bedrijf

What is IDShield?

IDShield is a reputation and identity protection subscription service. We take your security seriously. IDShield provides tools to monitor your online presence and alert you of any unusual, detected activity so you can take action when it happens.

  • Full-service identity restoration
    Gain peace of mind knowing that you have access to licensed private investigators to help restore your identity to its pre-theft status.

  • Cybersecurity and device protection
    Stay protected with bank-grade data encryption VPN, malware protection, parental controls, and password protection.

  • Licensed private investigators
    You will have a dedicated, licensed private investigator on your case if you have an identity theft event.

  • Identity monitoring
    IDShield can monitor your information on the dark web and social media platforms, and alerts you about any suspicious activity that is detected.

  • Up to $3 million identity fraud protection
    The Identity Fraud Protection (“Protection”) is issued through a nationally recognized carrier. IDShield is not an insurance carrier. This covers certain identity fraud expenses, and legal costs as a result of a covered identity fraud event.

  • Credit monitoring
    Stay on top of your credit with a monthly Credit Score Tracker.

  • Personal information protection
    We can locate your sensitive, personal info on data broker sites and help you remove it.

What exactly is IDShield’s identity theft subscription service?

For a small monthly fee, IDShield can not only monitor and alert you about threats, we’ll also work for as long as it takes to restore your identity as a member to its pre-theft status if you become a victim of identity theft. IDShield is backed by an unlimited service guarantee.

What exactly does IDShield monitor?

IDShield can monitor the below areas and alerts you of potential risks to your identity. Learn more at https://www.idshield.com/individual-plan/.

  • SSN monitoring
  • Identity threat alerts
  • Dark web monitoring
  • Social media monitoring
  • Public records monitoring
  • Minor child monitoring for Family Plans
  • Court records monitoring
  • Address change monitoring
  • Reputation management
  • Sex offender search & monitoring

How does identity theft restoration work?

IDShield has Licensed Private Investigators to provide the best identity restoration possible and undo the damage done by identity thieves. IDShield Licensed Private Investigators, licensed in the state of Oklahoma, will work for as long as it takes to restore a member’s identity to its pre-theft status. By performing restoration services, consumer reports are returned to their pre-theft status and other records are cleared of the activity created by the identity thief.

How can I access my IDShield team in an emergency?

Access after-hours consultation for covered identity theft emergencies. Call (866)-696-0927 to speak to a representative 24 hours a day, 7 days a week. You can also log in to the IDShield mobile app and select Call Emergency Line to make your call.

What is IDShield's cancellation policy?

IDShield is a monthly subscription service, and members have the right to cancel at any time. Per company policy, all cancellation requests must be provided in writing. The easiest way to do so is by emailing support@legalshieldcorp.com with your name, membership number, phone number, and your request to cancel the membership. If you would like to speak to someone about options to maintain your membership, please call as soon as possible at (844)-714-8494 between 7-7 CST Monday-Friday, and a member of the team would be happy to help.

IDShield Reviews: Do you utilize them?

Absolutely. We love hearing from our valued members and appreciate all feedback. We showcase our member’s reviews on our websites, social platforms, and various marketing materials.

Download the IDShield App

Access all of your account tools from the IDShield portal and download the IDShield app when you need to update your monitored info or check your alerts on the go.

How does IDShield work?

Geschreven door het bedrijf

1. Sign up
Sign up and get IDShield now.
2. Monitor for fraud and receive real-time alerts
24/7 monitoring of your identity, reputation, financial accounts and credit. Get alerts about potential detected fraud and so much more.
3. Full-service identity restoration
Gain peace of mind knowing that licensed private investigators help restore your identity to pre-theft status, saving you time and money.
4. Up to $3 million identity fraud protection
An Identity Fraud Protection Plan (“Plan”) is underwritten and administered through American Bankers Insurance Company of Florida, an Assurant company. PPLSI is not an insurance carrier. This covers certain identity fraud expenses, underlying losses, and legal costs as a result of a covered identity fraud event.

Find the plan that is right for you

___

IDShield is an identity theft protection service available regardless of your choice to protect yourself, your family, or the number of credit bureaus that monitor your account. You’ll get best-in-class service that provides continuous credit monitoring, includes full-service restoration of your identity if you are compromised as a member, and educates you about identity theft.


Contactgegevens

The Best 24/7 Identity Theft Protection

Protect your security with identity and credit monitoring.

4,7

Uitstekend

TrustScore 4.5 uit 5

658 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 4 van de 5 sterren

Check into issue and provided an…

Check into issue and provided an explanation

17 april 2025
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Antwoord van IDShield

Janet, thanks for the review. We take your security seriously. IDShield provides tools to monitor your online presence and alert you of any unusual activity so you can take action the moment it happens. Thanks for sharing.

Beoordeeld met 5 van de 5 sterren

Ever since they try to take my identity…

Ever since they try to take my identity back in 2020.all I had to do was call you guys and it got resolved quickly and professionally thank you again for your service

16 april 2025
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Antwoord van IDShield

Jose, thank you for the five-star review. We are thrilled that our team provides you with quick and excellent service. Thanks for choosing IDShield.

Beoordeeld met 5 van de 5 sterren
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Antwoord van IDShield

Thanks for the five-star review. We strive to make the process as straightforward and easy to understand as possible, and it's wonderful to know we were able to achieve that for you. Thanks for choosing us.

Beoordeeld met 5 van de 5 sterren

I was very impressed with the friendly…

I was very impressed with the friendly service l received when l called recently and the way my questions were answered and the feeling of safety and service.

17 april 2025
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Antwoord van IDShield

Glenda, thanks for the review. It's wonderful to know that our team was able to provide you with the assistance you needed. Thanks for choosing us.

Beoordeeld met 3 van de 5 sterren

Experience okay until my account was lost

The company has helped me the times that I needed them in the past to be sure I didn’t have a problem. However, I found out recently that while still taking my payment my entire account had been removed and was not being monitored, but my spouse’s information was still being monitored. I don’t know how long my account had been removed and not monitored before I discovered the problem and had it restored.

3 april 2025
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Antwoord van IDShield

Gerald, Thank you for bringing this to our attention. Our dedicated IDShield Member Services Team is ready to help. Please get in touch with them at (888)-494-8519 between 7-7 CST Monday-Friday. A member of our team will be happy to assist you. Thanks.

Beoordeeld met 5 van de 5 sterren

Quick friendly response

Quick friendly response

3 april 2025
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Antwoord van IDShield

Thanks for the five-star review. We are thrilled our team is providing you with quick and excellent service. Thanks for choosing IDShield.

Beoordeeld met 5 van de 5 sterren

I was afraid I had been hacked…

I was afraid I had been hacked including SSA number and all other info - my ID Shield representative gave me all the info and steps to do to protect myself - helpful and calm when I was in a bit of a panic.

20 maart 2025
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Antwoord van IDShield

Thank you for the five-star review. When you need help with protecting your identity and online reputation, IDShield is here. Thanks for sharing your experience with us.

Beoordeeld met 4 van de 5 sterren

After years of service would recommend

You get useful benefits & they help track your info. They also recommend things. Only thing wished is that when your ssn is leaked that there was an immediate option where they can make it harder for thief's to do it again

13 maart 2025
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Antwoord van IDShield

Jose, thanks for the review. We strive to provide excellent customer service and are glad to hear that our team met your expectations. Thanks for choosing IDShield.

Beoordeeld met 5 van de 5 sterren

Very responsive and informative

Very responsive and informative. Courteous and professional

20 maart 2025
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Antwoord van IDShield

Donnie, thanks for the five-star review. We are thrilled our team is providing you with excellent service. Thanks for choosing IDShield.

Beoordeeld met 5 van de 5 sterren

My representative Misty was patient and…

My representative Misty was patient and explained everything to me. Whether I find info I wrote is another deal. Lol
She was great. Thanks

6 maart 2025
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Antwoord van IDShield

Lynette, thanks for the five-star review. We are thrilled our team is providing you with excellent service. Thanks for choosing IDShield.

Beoordeeld met 5 van de 5 sterren

EASIER THAN I THOUGHT

over 30yrs I've had a tax expert.....he passed away and three of my friends advised me to try TurboTax
I admit I was nervous but I went slowly step by step and found it was not all that difficult. My refund was a couple hundred dollars more than what my tax man got me last year so I was pleased...the best part is if you need to stop or go back and look at what you typed...that too was easy I would recommend this to anyone who may be a bit nervous about doing their own taxes, My guy charged me $260 and I only paid $48 on Amazon for this....yeahh

10 maart 2025
Review zonder uitnodiging
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Antwoord van IDShield

Thanks for the five-star review. When you need help with protecting your identity and online reputation, IDShield is here. Thanks for sharing your experience with us.

Beoordeeld met 5 van de 5 sterren

They helped me find out that I was ok…

They helped me find out that I was ok and did not have a fraudulent event.

27 februari 2025
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Antwoord van IDShield

Linda, thank you for the five-star review. We strive to provide excellent customer service and are glad to hear that our team met your expectations. Thanks for choosing IDShield.

Beoordeeld met 3 van de 5 sterren

thought they would do more for the…

thought they would do more for the money I have paid.

6 maart 2025
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Antwoord van IDShield

Kathy, thank you for sharing. We appreciate and value all member feedback. If you have any further questions on your next steps, please don't hesitate to reach out to our Member Services Team at (888)-494-8519 or via chat at www.idshield.com between 7-7 CST Monday-Friday or via our IDShield app, where assistance from our Member Services Team and IDShield Consultants is just a tap of the app away. A member of our team will be happy to assist you.

Beoordeeld met 5 van de 5 sterren

The IDShield was courteous

The IDShield was courteous, displayed excellent listening skills, and provided me with the service I needed.

21 februari 2025
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Antwoord van IDShield

Thank you for the five-star review. We are thrilled our team is providing you with excellent service. Thanks for choosing IDShield.

Beoordeeld met 4 van de 5 sterren

The representatives are knowledgeable…

The representatives are knowledgeable and answer all my questions once I finally get my account to come up. They are never in a hurry and they helped me put another layer of protection on my information.

21 februari 2025
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Antwoord van IDShield

Phyllis, thanks for the review. We take your security seriously. IDShield provides tools to monitor your online presence and alert you of any unusual activity so you can take action the moment it happens. Thanks for being a valued member.

Beoordeeld met 5 van de 5 sterren

The conversation was very informative

The conversation was very informative, my concern was addressed.
I feel that I have someone on my side

21 februari 2025
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Antwoord van IDShield

Gudrun, thanks for the five-star review. We are happy our team is providing you with excellent service. Thanks for choosing IDShield.

Beoordeeld met 5 van de 5 sterren

Customer service is always excellent at…

Customer service is always excellent at ID Shield. Everyone I spoke with was super knowledgeable and helpful in assisting me to set up my account and in providing useful security information.

3 februari 2025
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Antwoord van IDShield

Thank you for the five-star review. We strive to provide excellent customer service and are glad to hear that our team met your expectations. Thanks for choosing IDShield.

Beoordeeld met 5 van de 5 sterren

The representative was helpful.

The representative was helpful.

6 februari 2025
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Antwoord van IDShield

Thanks for the five-star review. We are happy our team is providing you with quality service. Thank you for being a valued member.

Beoordeeld met 5 van de 5 sterren

We have had IDShield for several years

We have had IDShield for several years. They’re very helpful and knowledgeable. We feel protected from identity theft stealers

6 februari 2025
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Antwoord van IDShield

Robert, thanks for the five-star review. We take your security seriously. IDShield provides tools to monitor your online presence and alert you of any unusual activity so you can take action the moment it happens. Thanks for being a valued member.

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