These are genuinely the best dust mite pillow protectors and mattress encasements I've tried. I have severe allergies and asthma triggered by dust mites, and nothing else has worked as well. I searche... Toon meer
Bedrijf heeft geantwoord
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IDUSTMITE.com provide excellent advice and guide you to buy the best product for Dust-Mite-Free. I had good experience and Richard took his time to guide and explained what actually I need to stop the... Toon meer
Bedrijf heeft geantwoord
This anti dust mite bedding is made of eucalyptus silk.. Amazing quality & it feels wonderful against the skin. My sons allergies have already lessened within a few nights. Richard is full of kno... Toon meer
Bedrijf heeft geantwoord
I ordered the vacuum and two filters on special offer through a Facebook ad. After a long wait I only received the two filters. I emailed and queried the deliver but have had no response. I paid... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
iDustMite designs dust mite-proof bedding and home products to support allergy free sleep, leading to reduced eczema and asthma. We specialise in dust mite control for the bedroom and wider home environment, helping households reduce dust mites where they live and sleep. Our mattress, duvet, and pillow encasements fully wrap your bedding to help limit dust mite exposure in the home. All encasements are independently tested to be dust mite proof and designed for long-term daily use. Each product is thoughtfully designed in the UK with a strong focus on comfort, durability, and maximum dust mite killing potential, making iDustMite a trusted choice for allergy sufferers looking for effective dust mite bedding and home allergy solutions.
Contactgegevens
iDustMite (DSV Hive Prologis Park) DC3 White Rock Road, ST4 4FA, Stoke-on-Trent, Verenigd Koninkrijk
- 0330 122 1646
- sales@idustmite.com
- idustmite.com
4,3
Uitstekend
47 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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Most comfortable pillow ever
Really great comfortable pillow, now buying duvet from idustmite
29 december 2025
Antwoord van iDustMite
Many thanks Julia Harding, im 100% sure you will love that duvet... i use it every night and im amazed at how soft it is :)
Antwoord van iDustMite
I'm very sorry for the delay Julie, parcel was delivered on the 5th of January there were some delays due to the new year period and we are not open at the weekends. I have offered you compensation for your delay.
As I have coughed every night after…
As I have coughed every night after using it feels reduced. But can’t tell early because this time flu make me worst.
3 december 2025
Antwoord van iDustMite
sorry to hear you have the flu! its really quite bad this winter for many people! I hope you recover swiftly and can breathe more freely with our products. Stay in touch!
We still haven’t received the order and…
We still haven’t received the order and despite contacting you twice about this you have not provided an update and expected delivery date. I’m sure the product will be great once we have it, but can’t really comment on that at the moment.
1 december 2025
Antwoord van iDustMite
Hi there,
Thank you so much for taking the time to share this — I really appreciate it. I completely understand how frustrating it is when you’re waiting for something especially when its allergy related you need and don’t have clear updates. That’s on me (Richard Williams Here), and I’m genuinely sorry for the inconvenience this has caused you directly.
Due to surge demand from black friday we had some delays and ive refunded all those affected a £20 goodwill refund as a thank-you for your patience. I want you to have the best possible experience with iDustMite,
If you did not get the refund or if there’s anything else at all I can do to help while we get this sorted, please let me know.
Thanks again for giving me the chance to put this right.
Richard Williams
0330 122 1646
Sales@idustmite.com
Great customer service
Great customer service quick to respond and give advice on any queries you may have. Fast delivery and good quality product
26 november 2025
Antwoord van iDustMite
Hi Attiya many thanks for your review - many people have called me saying they saw the great review on TrustPilot so this really helps me.
Richard Williams.
Very satisfied with my overall experience
Excellent customer service and quality products. Very satisfied with my overall experience and will definitely use Idustmite again!
11 november 2025
Antwoord van iDustMite
Many thanks Linda your review makes me very happy to help those with a dust mite allergy full time.
Richard Williams.
A Simple Change with Big Results!
The Anti-Allergy Dust Mite Protector Set has been a game changer for me. Since using them, my allergies have improved so much. I’m sleeping better, waking up less congested, and just feeling healthier overall.
It’s such a simple change but it’s made a huge difference to my day-to-day life. I only wish I’d bought them sooner! Highly recommend to anyone who struggles with dust mite allergies.
3 oktober 2025
Review zonder uitnodiging
In the freezer with provided bag. Easy!
Works well for me, so well l bought some more pillow protectors.
22 maart 2025
An absolute game changer
An absolute game changer! The mattress and pillow covers have really helped mine and my son’s reactions after a nights sleep! I do feel my eczema is much more tamed. Extremely helpful customer service. Richard went above and beyond to make sure ordered what was best for my situation. I’m writing this review having had and trialed the items for around 3 months!
1 augustus 2025
Review zonder uitnodiging
Antwoord van iDustMite
many thanks for your review Rachel! its great to hear after 3 months they are still going strong!
Absolutely amazing
Absolutely amazing, the products are beautiful and will definitely write a follow up on how it’s helped with my dust allergies but more than anything the customer service is brilliant. Just the customer service in itself has now ensured I will be purchasing from them going forward - thank you so much!
8 september 2025
Antwoord van iDustMite
Hi Mashal was a pleasure speaking to you over our online chat! and sorry for any confusions caused by myself. I love that the product meets your expectation and looking forward to speaking again in the future!
Antwoord van iDustMite
short and sweet review but really happy that the mattress protector is helping you!
Great products and perfect against dust…
Great products and perfect against dust mites allergies! Fast delivery and excellent communication throughout. Highly recommend — 5 stars!
2 september 2025
Antwoord van iDustMite
Thank you so much for your comment, Michela. We always aim for fast delivery — as a fellow dust mite allergy sufferer, I know how important quick relief can be!
Extremely helpful customer service
Extremely helpful customer service. Richard went above and beyond to make sure I had my purchases delivered when they were needed for.
The actual bedding set is lovely, great quality, so comfy. I have only used it for just under a week and already am itching my eczema less and my nose is less blocked.
I would highly suggest
19 augustus 2025
Antwoord van iDustMite
Many thanks Angela i really love hearing it when our products are helping people solve their allergy issues (especially eczema as this used to annoy me always!) please feel free to reach back out to us if you need any further advice.
The spray arrives very quickly but…
The spray arrives very quickly but without any instructions as to how to mix up the eucalyptus oil to create the spray solution. You have to look half way down the product page on their web site to discover it’s 3ml of oil to a full spray bottle of water. But, this is a very expensive way to make your own very simple eucalyptus spray out of essential oil and water. Also, most other providers will tell you that oil and water simple does not mix with out an emulsifier like soap. So the product info is poor and this is just a rebranded form of what other suppliers market as a make at home spider or insect repellant. Gimmicky.
17 augustus 2025
Review zonder uitnodiging
Antwoord van iDustMite
Hi, Richard here –
Thanks so much for your order. Just to clarify, the first order comes with the bottle and 1 refill. Refills are only £6 afterwards, which we’ve tried to keep as affordable as possible — though I completely understand it may still feel a bit expensive.
I’m also sorry if the instructions weren’t clear (a paper copy should have been included, and it looks like we may have missed that this time). Please feel free to email us at sales@idustmite.com
— I’ll be happy to offer you either a refund or a free refill as a gesture of goodwill.
The best customer service I've ever…
The best customer service I've ever had, called to say they didn't have something in stock and provided a free upgrade, whilst also giving me lots of dust mite allergy advice over the phone. Left me with a really positive feeling about the company. Would definitely recommend.
13 mei 2025
Antwoord van iDustMite
Many thanks for your feedback Sarah! it means alot to the business are we are primarly word of mouth! i hope you allergy symptoms continue to improve!
Fantastic experience
Fantastic experience from beginning to end. The item arrived promptly and is of outstanding quality
18 maart 2025
Antwoord van iDustMite
very greateful for your feedback Stu - i am happy the quality of the items is up to your standards!
Genuine, Knowledgable & Great Products
It was great dealing with iDustmite. Richard is very knowledgeable and very helpful and has put together products that really work in reducing dust mite allergies. Highly recommended.
18 maart 2025
Antwoord van iDustMite
Many thanks for your feedbac and also the recommending some areas i need to also do more research on!
Half my order is missing iv emailed the…
Half my order was missing i emailed the company they got back to me straight away and after I sent it back they swiftly refunded my money
31 maart 2025
Antwoord van iDustMite
I got in touch with Jason after seeing this review (As we were unable to locate his emails) - I have since found out the all items have been delivered to a "front porch". I then sent him a free replacement as it went missing from his front porch.
It was so easy to choose and pay for my…
It was so easy to choose and pay for my mattress enclosure. It came with explanations about what to do before putting it on the mattress. Delivery was very quick. Just 2 days to wait. No more sinus discharge or itching eyes.
28 maart 2025
Antwoord van iDustMite
Many thanks Anne - im always thrilled when customers such as yourself see active improvements in their allergies! as i personally know how much of a difference this can make to life quality!
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