iENYRID.CO.UK (iENYRID UK Official Store) Reviews 

I bought an s1 had to use tools provided to tighten basically every nut and bolt on the thing to make it safe to ride even had to adjust brakes to actually work lasted a month then the fault codes started left it a few weeks had to free the siezed up back wheel and it worked again then died on me on way to work there is no uk customer service they will just say its the battery we will send one for free with a postage charge of 100 $ yes dollars and a video of how to replace it motor house sensors are knackered leave it a day and it will work for a few hours then die again showed 2 different fault codes one was voltage problem spent 400 pounds and got scrap metal avoid at all costs unless you can find someone in uk to repair it even under guarantee I need to see if I used my debit or credit card to get my money back not worth the hassle tbh got bored of email tennis with no outcome to return one of these it has to be in original packaging and costs 200 pounds to return scam Chinese firm don't waste your money buyer beware.

Terrible company.

The scooter arrived & had issues with brakes. Contacted the company 2 days after receiving the scooter to tell them.

They asked for videos & backwards & forwards. Now they tell me that because it's passed the 14 days, I am not eligible for a refund.

Appalling service & dangerous products.

Bought a scooter on the 3rd of may. The shipper said it got delivered on the 11th when I was out at work got home no scooter and a not saying it was in the kids okay house it wasn’t back and forth with FedEx and the supplier both in helpful Passing me back and forth. Over £300 down and no scooter. Shocking customer service of both sides

Bought the hidoes b6 bike from this company stopped working after two weeks of use emailed them and seemed they were happy to help but then blocked my email and cannot contact them now dodgy company do not buy from this website!!

100% recommend great value and great equipment

Faulty Ienyrid ES60 Scooter
Brought an Ienyrid ES60 Scooter arrived on time but when I took it out the box the rear mudguard was broken so I couldn't attach it and the headset handle bar was faulty so it wobbles back and forth even after you tighten it so I cant ride it I have tried contacting Ienryd via email and WhatsApp but no reply it seems I am left with a faulty scooter and £1000 out of pocket I am so disappointed as ienryd say that have great customer service support I will keep trying and update.your customer service needs improving.i have spoke to ienyrid and they are sending me a new mudguard which is good thank you ienyrid but the loose head set I had to fix at a cost of£50 to myself and my time so disappointed in ienyrid as I sent them the videos of the headset via there what's app number but they just didn't want to take responsibility so I wouldn't recommend buying an ienyrid product.also I don't like leaving bad reviews for anything if the company would just reach out and replace the scooter I would be more than happy.UPDATE# DONT BUY THIS SCOOTER CHEAP CHINESE PARTS AND POOR QUALITY. AND TERRIBLE AWFUL CUSTOMER SERVICE. BUYERS BEWARE.,!!!

Flat tyre out of the box tube had puncture,plus battery charge symbol faulty

Everything else on the iEnyrid M1 scooter is fine except the battery life, I literally charged it for 8 hours just to only get under 2 hours of riding smh..

Ordered this over a week ago and still not here

Like the scooter 100%..but the controller broke after only 200 miles but because it was over the three months warranty they would not replace..i messaged back and said surely a good will gesture would be to replace it..but they refused.