Worst customer service communication experience of my life. Initially, they provided no updates about why product was significantly delayed until I reached out. This is a scam. The "product" they giv... Toon meer
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Took a bit longer than the 2-5 day suggested turnaround, I received my order about a week and a bit after I placed it. Emailed to see what was going on and I received my order within a day of emailing... Toon meer
ordered almost a month ago and haven’t received any info at all as to where my digital version is. it is advertised the artwork to be completed and sent to you within a few days which seems odd, takin... Toon meer
I received the poster without ever seeing a draft as promised. I tried to contact the provided email a couple of times since 20th of Dec 2021 and have yet to receive a reply. And the number provided i... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
I Got Tooned turns your photos into cartoon portraits. Once you place an order with us, our artists get to work on turning you into your desired cartoon. You can choose to receive the digital file, or print it in frames, iPhone cases and so on. Our portraits makes for a perfect gift for people you love.
Contactgegevens
1548 East 2nd Street, 11230, Brooklyn, Verenigde Staten
- igottooned@gmail.com
- igottooned.com
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Did not even receive my product after…
Did not even receive my product after many attempts to get in contact. Do not purchase from this company BIG SCAM
If I could give them no stars I would
If I could give them no stars I would! I was very excited to put in an order, as I wanted to give my partner a unique Christmas present, but I have been waiting a month since placing my order and have sent 3 emails asking what is going on, and tried calling them too, but won’t go through. I am extremely disappointed about this and wouldn’t recommend them at all! Complete waste of money, and I will probably never get a refund for it either. I had to actually go and buy another gift for my partner’s Christmas present. Disgusted with their communication. And after reading a few more reviews, I see I’m not the only one who has had this experience with igottoned. 👎🏻
Had to chase it up, but worth the wait
Took a bit longer than the 2-5 day suggested turnaround, I received my order about a week and a bit after I placed it. Emailed to see what was going on and I received my order within a day of emailing. It was exactly what I asked for, down to the specific clothing requests. It looks awesome and has made for a terrific gift. If you need to email, use the igottooned gmail account on here rather than the email address provided.
They provided me with updates and let…
They provided me with updates and let me know they are experiencing delays. They are not a scam. My boyfriend is going to love the pick. They did not get the shoe colour correct however that is okay because I understand they are experiencing lots and lots of orders. thank you so much sarah for keeping me updated. Feel free to message me so i can let uou know my experience with IGOTTOONED
Not happy
Writing this review in hopes that I will get a reply… I’ve emailed 3 times in regards to an order I should of received weeks ago, and no reply… I bought this for a Xmas gift and it looks like I won’t be getting it before then!
Would not recommend
Would not recommend! Emails are not being delivered and only received a reply after commenting on an Instagram post. Got an email stating there had been a software bug that wouldn’t allow them to open my images. Hadn’t heard anything from them prior to this to ask for the images resending. Don’t waste your money.
Just bad
Don’t recommend. I tried multiple times to contact them about where the design was. I got no response until I commented on an Insta photo.
The first design it’s self was nothing why I asked. Zero details in the face or clothes and the heads where so tiny it looked like a joke.
Emailed them back saying not good enough asking for a revised version. Took way longer then the advised 48 hour time frame. Multiple follow ups again and finally got the design.
It’s not great but I couldn’t be bothered waiting another 2 weeks to get it fixed.
Not even worth the money or time.
Clearly this is a rip off from another company.
Awful… go somewhere else please!!!
Estimated time was 3-5 days, got it 3 weeks later
Absolutely no response or emails back from the company. Missed major details such as the colours of the shirts, the names of the people were around the wrong way and no care has gone into the product. Was overcharged as well. Very unhappy, and looking for a refund but they have stopped responding to me completely. Poor behaviour and customer service skills.
DO NOT ORDER
DO NOT ORDER
Waste of money, no replies after a week since I ordered. Very disappointed.
Didn’t receive order and cannot contact…
Didn’t receive order and cannot contact anyone
Same as everyone else
Same as everyone else. Haven’t received my order and no contact has been made. Very disappointing
Poor customer service and not overly…
Poor customer service and not overly happy with end result
So disappointing
So disappointing! Haven’t received a product and can’t get any response from the company!
I haven’t received my final product and…
I haven’t received my final product and after four attempts trying to contact them, they simply haven’t responded. Super disappointed!
Didn’t even get my product
I still haven’t received my order and…
I still haven’t received my order and it hasn’t been shipped.
TH1431
There were a lot of issues with the…
There were a lot of issues with the processing of the order so a 3-5 day copy turned to three weeks. Came out amazing though and exactly how I wanted
Review is 0 stars
Review is 0 stars. This company is a scam. I ordered a portrait a month ago and have gone back and fourth with ‘Sarah’ about where the portrait is. I don’t believe it’s coming and beware yours probably isn’t either.
Absolutely HORRIBLE !
Absolutely HORRIBLE !! I placed my order on November 24th, if is now December 15th and Ive not received an email with my picture. Ive emailed the store 5 times now asking about my order and explaining to them its meant to be a christmas gift with no response from everyone. Absolutely disgusted with this store will not be back - still waiting on a reply from any of the emails I have sent.
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