Such a friendly and helpful team. The few times I've needed support, they've always been quick to come to my rescue. The recruitment software is perfect for us; it's updated regularly and very easy to... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I have been using Ikiru's Infinity software for my start up recruitment business for a year now. Product is great, training is excellent, and most importantly when you have a query they always have... Toon meer
Bedrijf heeft geantwoord
We use Infinity and I have to say that whenever there is a problem, customer support are very good at resolving it. Take today. My email app stopped working, so I emailed in to ask about it. Support j... Toon meer
Bedrijf heeft geantwoord
Been a long standing customer for 14 years plus now. Excellent support and service
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Ikiru People, the global business behind the renowned brands of Dillistone FileFinder, Talentis, ISV.Online & Voyager Software - Infinity and Mid-office
Contactgegevens
12 Cedarwood, Crockford Lane, RG24 8WD, Basingstoke, Verenigd Koninkrijk
- 01256297000
- hello@ikirupeople.com
- ikirupeople.com
4,9
Uitstekend
918 reviews
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We use Infinity and I have to say that…
We use Infinity and I have to say that whenever there is a problem, customer support are very good at resolving it. Take today. My email app stopped working, so I emailed in to ask about it. Support jumped onto my PC remotely within 10 minutes, spent about 15 minutes working out the problem and repairing it. Very different to our last provider. Infinity is not perfect, but the customer support is usually extremely good.
23 januari 2023
Antwoord van Ikiru People
Thank you Jonathan. We really appreciate you taking the time to leave a review.
Jon provided immediate help
Jon provided immediate help, was very knowledgeable of all areas of the system and taught me about some areas of use to me for future projects.
23 januari 2023
Antwoord van Ikiru People
Thank you for the review Susan. Glad we could help, both now and for the future.
Always fast and friendly help whenever…
Always fast and friendly help whenever we have an issue
15 januari 2023
Antwoord van Ikiru People
Thank you Suzanne. Your review is much appreciated.
Quick and provided follow up
They were quick to respond to my initial query and followed up to check if I needed further help which I did. They managed to fix the problem to match my availability and were polite and helpful.
12 januari 2023
Antwoord van Ikiru People
Thank you for taking the time to leave a review Christine. We really appreciate it.
Great service
Great service, as always, perfect to have at the end of a phone to minimise downtime.
6 januari 2023
Antwoord van Ikiru People
Thank you Adam. Great to hear.
Stuart always to the rescue:)
8 januari 2023
Antwoord van Ikiru People
Thanks for the review Kinda. We've passed this on internally too.
Antwoord van Ikiru People
Thanks for the review Ian. We've passed this on internally as well.
Antwoord van Ikiru People
Thanks for your review Julia. We do appreciate you taking the time to do so.
I had a really random and irritating…
I had a really random and irritating issue - I sent in my question and (once they researched it!) solved it in my master files as if by magic. Thanks Tim F
30 november 2022
Antwoord van Ikiru People
Glad we could resolve it for you David and thanks for taking the time to leave a review.
Antwoord van Ikiru People
Thanks James. Great feedback.
Infinity is way to complicated for our…
Infinity is way to complicated for our needs and I find the system very hard to navigate, it is illogical to us. It may suit large volume recruitment agencies but not us. The previous voyager system was great, incredibly simple and easy to work. I think we were mis sold the product as we explained our business model at the time but were not given any alternative products from the company.
7 november 2022
Resolved an issue following a software…
Resolved an issue following a software update, clear instruction on revised process, thank you
2 november 2022
Antwoord van Ikiru People
You're very welcome Deborah. And our thanks for taking the time to leave a review!
Antwoord van Ikiru People
Fantastic to read. Thanks for the review Amal!
Ikiru People give replies on short…
Ikiru People give replies on short notice and with very clear and thorough explanations.
26 oktober 2022
Antwoord van Ikiru People
Thanks for the review Helena. Our team is always glad to help
John was very helpful
28 oktober 2022
Antwoord van Ikiru People
Thank you Roger. We'll pass this on too.
My problem was resolved quickly and…
My problem was resolved quickly and efficiently, I was very glad it was sorted so soon.
26 oktober 2022
Antwoord van Ikiru People
Glad we could help. Thanks for leaving your review Candice.
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