ileisure Reviews 

Delivered on time and packed well. A few screws feel out of their box but did not get lost so all good👍

excellant value for money and quick delivery. thank u

Delighted with parts of trampoline I ordered, great price & very quick delivery. Only very small bit I wasn’t pleased with, a small piece missing but I didn’t need it. Will be buying from this site again & ive recommended it tu friends & family 😀

Quick delivery and easy enough to order quick process

I needed replacement parts for a Sportspower trampoline purchased from Argos that was still under warranty. Ronan was very quick to reply and helpfully supplied the parts without question. Excellent customer service!

Super fast delivery. Perfect service from start to finish, will definitely be using again

Contacted customer services after my Grandsons trampoline thought it was a kite and landed two gardens away bending a few poles . Fast response from customer services with a guide how to order replacement part . And super fast delivery on new parts 100% . Would recommend any time

Lessons consistently cancelled - very often late notice

No delivery

One of the best Companies I have ever bought from ... one word Superb....

Just what I needed, at a reasonable price and delivered earlier than expected. The only reason for the mark down is the picture of the trampoline I have for finding the part didnt marry to the name. However I ignored this and was able to find the part by the sku code.

Three £2 items weighing a few grams total including postage £14 scandalous.

I keep on being told that the safety net for my trampoline (Sportspower 10ft Outdoor Kids Trampoline with Enclosure - 879/1108) will be available in 2-3 weeks and it doesn't happen. My kids can't play on it without safety net and the lifespan of this expensive and bulky item is one year. Moral of the story: Do not buy a trampoline without written guarantee that parts will be available when needed.

I recently purchased a two-in-one swing from Eye Leisure and was really impressed with the overall experience. I had been searching everywhere for this swing and couldn’t find it in stock anywhere—ILeisure was the only place that had it available, which was amazing! The item arrived quickly and was very reasonably priced. There was one faulty part, but after contacting their customer service team, they sent out a replacement within two days. The whole process was smooth and efficient. Excellent service, great communication, and a company you can rely on—thank you!

Great amount of items available, that's the good.
Annoying payment system, you can't buy something and have it delivered elsewhere.
Delivery address wasn't given to the courier, they were given the road name, nothing more.
Order came in 2 parcels, on 2 separate days. Nothing said about this on confirmation email. Both deliveries were delayed due to no address details. Luckily Yodel help centre were much more helpful. iLeisure help via email was awful.

I would be in two minds to use them again. Service Vs parts available 🤔

Delighted with the customer service from this company. Our pool got into trouble during high winds when we were emptying it a few weeks ago! Several of the poles bent but I was able to re order the necessary parts and was delighted to receive everything in a few days exactly as I ordered. Well done Leisure for a fantastic product and after sales service.

I ordered my new pool liner and it was here within a few days. Very happy with the whole experience.

I managed to find a replacement liner for my pool and it was perfect! It saved me buying a new pool! Very grateful that you provide this service at a great price. The service was very quick. Thank you.

This is the only website for spare parts for my size trampoline. I have been trying to replace the mat for 2 months now since it ripped. I emailed the company to find out an estimated time they might get stock in, I have been lied to continuously. Being told the stock is in next week, and next week on and on. No stock has updated on the site. I have checked multiple times everyday. Also signed up for the automatic email stock updates and nothing. So incredibly frustrating, I needed it fixed before a birthday party and now due to their constant lying I’m left with a broken trampoline and not enough time to replace the whole thing…. Awful customer service.

Original parts not available but they helped out with alternative and fitted trampoline well.