ileisure Reviews 

Dont ever buy off these .... They sold us a faulty not fit for purpose trampoline. The Mat has ripped and all the springs have stretched. I have informed them that it is broken and they have been promising me for 5 weeks that they were sending replacements out. Still nothing and 2 unhappy children. Don't waste your money, it started to break the month after we got it but didn't think after 12 months it would be fit for the bin. Horrendous products and horrendous company to deal with

Fast reliable, no Fuzz

Really great to see a firm providing spares for equipment and at such a good price. Also really impressed that you can buy a set of springs or just individual ones as needed.

Really reasonable prices delivery and quick too. I've quite a bit of kit that need upkeep and always think of iLeasure first.

Never shop from this Company?!
My son’s birthday gift…..
Had two parts (broken parts) so I call and Email - no reply 4/5 days
CAN’T return to Argos
Disappointed son!
So bought 2 new parts, GOT DELIVERED NEXT DAY - it a joke
Two days later got Emailed, saying they will replace the parts if I can give them the postcode.
I emailed - Explaining that I bought two new parts already so please can you refund me the money (keep the delivery cost)
NO REPLY YET - month now

Easy to order the replacement parts to keep the kids safe and happy. Quick delivery, would recommend.

I recently ordered a part for my trampoline and wanted to ensure it was the correct item, as the description included "(new model)". I called to confirm and had the pleasure of speaking with Pavlina, who was very professional and knowledgeable. She kindly asked me to email pictures of the parts I needed to replace and patiently stayed on the line while I did so. She then explained that my trampoline was actually the older version, which was replaced by Argos a year after I purchased it. As a considerate gesture, she kindly sent me all the other parts free of charge. The kindness and excellent service I received truly made a positive impression on me. I will gladly recommend this company to anyone with a trampoline and will turn to them for any future replacements. I truly appreciate Pavlina's help—it brightened my day. It would be 10 star if I could give that!

Good product delivered to Scotland in 2 working days.

I have used this company for spare parts for my trampoline over a number of years.
I live in Ireland and they have gone out of their way to get items shipped to me.
Their customer service has been fantastic and they have gone out of their way to assist me.

Easy to work online catalogue. Good communication. Speedy delivery

I have by far received the most exceptional service from Pavlina ever! Her helpfulness and professionalism is a prime example of what a service should be! I am shocked on the level of service i received and that there are people like Pavlina still out there! I cannot thank Pavlina enough!

Easy to order, reasonable price and prompt delivery. Excellent.

Excellent and prompt customer service via email, and products as described! For £40 I repaired our trampoline instead of paying 200+£ for a new one!

Order received as described, quick delivery, great to deal with.

It's been 2 weeks since placement of order but not received any communication regarding same and about delivery

I’ve emailed ileisure about the wrong part being ordered and how I return the item and acquiring the correct part. Ana emailed me about the replacement, but never informed me how I return the unwanted item. Still waiting to hear. Thanks

I had to buy parts to my new trampoline because there was no flat slabs in original packaging!!! Customer service not responding so I didn't want to wait any longer to avoid more disappointing of my children! They even didn't respond to my email! Quite unfair that I had to buy something what should be already in the box when you buying new trampoline!

All the stuff is there for the kit, just what I needed at a good price

Purchase experience was good, but the company have kept emailing me relentlessly asking to give me a trustpilot review.

V good seller

The items I ordered were delivered quickly and the price I paid for my items was competitive. The delivery cost was high though and nearly as much as the items I ordeeed!