ileisure Reviews 

Ordered easily on the website , fabulous that they picture the tramploines for reference.
Warned they were super busy on the site but was recieved in a week.
2 super happy children ! Would recommend and use again

Great service all round on the telephone, thankyou

10/10 easy ordering. Delivery said 5 to 7 days......it came in 3 was well chuffed. My 3rd pool liner well it is for the dogs, cheaper than driving them to the lake.

You pay a lot for very slow delivery . They emailed this after placing an order:

PLEASE ALLOW APPROX 5-7 WORKING DAYS FOR PROCESSING AND DELIVERY OF YOUR ORDER. PLEASE DO NOT CONTACT US CHASING DELIVERY OF YOUR ORDER IF IT HAS BEEN LESS THAN 7 WORKING DAYS SINCE YOU HAVE PLACED YOUR ORDER AND HAVE NOT RECEIVED IT YET. THANK YOU

In the small print: 10.1All Goods purchased through Our Site will normally be delivered within 30 calendar days of the date of Our Dispatch Confirmation unless otherwise agreed (subject to delays caused by events outside of Our control, for which see Clause 15).

Delivery expensive from within the Uk, and very slow

Bought a trampoline over a month ago, we had to get someone to collect it for us as it wouldn't fit in our car. After our neighbours driving a 3 hour trip we got the trampoline and it was missing a number of different parts. We contacted I leasure and they apologized and said they would send the parts... 2 weeks later the wrong parts came . We contacted them again and they said it was a mistake from the warehouse and they would send again. Still no sign of them so I contacted them yesterday and they said that the parts were returned from there warehouse.. I explained that the trampoline was a birthday gift for our son and his birthday was over a month ago and he is in bits every day waiting to play on the trampoline. I have said to just send me a refund and I'll buy it local and they are telling me to return it to where I purchased it which was Argos ( 3 hours away) .... Absolutely awful customer service.

Customer service was very helpful and products are very good value

Unfortunately, the replacement trampoline mat has arrived slightly damaged, which I didn't notice until I had put the trampoline back together. One of the seams is already giving way, so it is unlikely to last very long.
Delivery etc. all good - just the product itself is not in perfect condition.

Absolutely brilliant. After taking my pool down and leaving my less than year old pool in my shed over winter I went to collect it a few weeks ago and noticed it had been nibbled by mice, I thought I'd have to buy a whole new kit but ileisure had the exact same liner for alot cheaper than a whole pool set. It arrived quickly and was perfect. Thank you so much as you've saved me not only money but sanity too.

After placing my order I waited and wait for delivery, I decided to contact the company to question where is my order to be told the next day that they didn't have any stock nor did they to begin with, so I can't review the item as it never arrived

Quick delivery times, parcel arrived in good condition.

Really prompt and the website had pictures and descriptions so I ordered the right piece. Managed my delivery experience well.

I thought the trampoline was headed for the dump, but Ileisure had all of the parts I needed, at the cheapest price whilst also being quality products. Trampoline repaired, happy kids. Fast delivery too

I got what I wanted a good price the safety netting for the kids trampoline is perfect

Fast delivery and product worked wonderfully.

Correct item dispatched in a timely fashion good information provided

Product was just what I needed. Very fast delivery.

Parts were reasonably easy to find on the website, albiet with the assistance of the original manual in-hand to check the part number, as the name of the trampoline and the online manual didn't quite match up with mine which added a little confusion (my trampoline manual names it as a '10ft Quad Lok Trampoline and Easi Store Enclosure', which is the 'Argos 10ft folding trampoline' on their website), otherwise it would be 5 stars all the way.
Once ordered the part arrived prompty, with a good service given from their courier too. We now have 3 safe and happy jumpers again, and at a 10th of the cost of a new trampoline. Also how refreshing to be able to repair something instead of having to throw it away, kudos to the company for that.

Great product, great service and prompt delivery.