illiciumlondon.co.uk Reviews 36

Delivery took a bit longer than expected but the item was as described and high quality for the price.

I bought a pendant and I like to return it. I had sent them a couple of emails to request a return but I didn’t get any response or reply.
Eventually they found my email and they had given me the refund after they received my return item. I had to pay the returned postage.

This brand is way too good, I really love it

I recently bought a couple of rings and a leather purse from this store, and I’m seriously impressed. The quality is outstanding — everything feels solid, well-made, and looks even better in person. The designs are clean and stylish without being over the top, which is exactly what I was looking for. Customer service was great too, super helpful and easy to deal with. Definitely coming back for more. Highly recommend!

Bought a few items from them including a ring, chain and a bracelet and I’m super pleased with all of the jewelry. Arrived quickly too. Will be back for more soon. Thanks

Made an order worth almost £250 on the 25th October, on the 29th I had an email stating one of the rings was out of stock but more will be available in 7 days and my whole order will be shipped then.

It has been 3 weeks since their last correspondence.

Update - customer services has been in contact and my order was shipped promptly, better late than never I guess.

Absolutely love the necklace I got, still wearing it everyday non stop after 2-3 years. No damage, still looking good and getting compliments like day one. Very happy with my purchase

Highly recommended! Love my purchase!

Bought a pendant and chain from them and really happy with both items, 4 months going strong with pretty much daily use. Recommend. Thanks

Impossible to contact customer service to return items because their mailbox is full

I bought a pair of cufflinks for my boyfriend and they were absolutely perfect. Great quality and design, and their customer service was spot on. will definitely buy again

I bought my boyfriend a pendant for our 1 year anniversary and he absolutely loved it! Super easy website and arrived really fast! Great service, thank you!!

I have bought the leather duffel bag, card holder and 3/4 pieces of jewellery and every time I have been extremely happy with my experience. The products arrived in good time and are exactly as advertised. Very happy with Illicium and will definitely be purchasing products again.

Bought myself 2 pendants via Illicium, arrived super quick with no damages. The quality of the pendant and chain are luxury. I would definitely be buying more from Illicium London

2+ years on and their leather rucksack is still going strong. Testament to the craftsmanship!

Excellent choice, great quality, speedy customer service.

Lovely product delivered promptly and in good condition. Bought as a birthday gift for my son who loved them

I was so disappointed when my father received his retirement gift which was your leather bag. I followed all your instructions listed on your site to have it monogrammed and the bag arrived with nothing on it. So very upsetting.
Order number: 6417

I purchased the leather toiletry bag from them, I'm pleased with the quality so far.