We went on the Vietnam/Cambodia cruise vacation in September 2026 with Imagine Cruising. This was an almost 3 week trip with continued escorting. The other guests on our trip were all like fa... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Very informative representative. Jon answered all of our questions. There was no pressure to upset us to a higher level. In fact he dissuade us from going to a higher level if certain options were unn... Toon meer
Bedrijf heeft geantwoord
Jonathan was very informative and helpful and booking our cruise. We are so looking forward to our tour and cruise. Thank you imagine cruising.
Bedrijf heeft geantwoord
Imagine cruising offered a great combination land and cruise tour of South America/Antarctica. This is a tour that includes everything we have not experienced in SA; from Manchu Picchu to Rio. Looking... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Founded in 2011, we’re an award-winning travel company with offices worldwide, specializing in premium cruise vacations. Our carefully crafted journeys pair luxury cruises with immersive tours, iconic rail expeditions, exclusive events, and stays in world-class hotels. Designed by our in-house experts with exceptional care and attention to detail, every vacation delivers unique adventures, unforgettable moments, and lasting memories—offering so much more than just a cruise.
Imagine Cruising
Geschreven door het bedrijf
- More than just a cruise
- By nurturing strong partnerships with cruise, rail, and land providers, we’re able to create extraordinary cruise holidays, seamlessly paired with immersive tours of the world’s most awe-inspiring natural and man-made wonders, unforgettable rail journeys, and luxurious stays at carefully selected hotels. Discover a curated collection of once-in-a-lifetime experiences in some of the most spectacular destinations across the globe.
- CRUISE & RAIL
- Much like cruising, rail travel is all about the journey — an opportunity to explore, not just visit. Together, they create an irresistible combination that draws so many travellers. Many of our cruise holidays feature iconic rail experiences aboard some of the world’s most legendary trains. From the luxurious carriages of the Venice Simplon-Orient-Express to the grand Indian Pacific and the sleek Rocky Mountaineer, there’s a rail adventure for every kind of traveller.
- CRUISE & TOURING
- Our cruises, paired with thrilling land tours, offer a truly bespoke holiday experience, taking you to some of the world’s most iconic natural and man-made wonders. From the awe-inspiring Iguazu Falls to the grand palaces of India and the stunning ruins of Machu Picchu — our fully escorted tours give you the confidence to explore new destinations that once felt beyond reach.
- CRUISE & STAY
- Our meticulously crafted luxury cruise and stay holidays are designed with your relaxation in mind. Enjoy peaceful stays in hand-picked hotels, all while setting sail to some of the world’s most extraordinary destinations. Whether you prefer intimate boutique ships or grand ocean liners, vibrant city breaks or tranquil beachfront escapes, your next unforgettable getaway is waiting for you with us.
- RIVER CRUISING
- From the enchanting Danube to the mystical Mekong, a river cruise lets you unwind as you glide through some of the world’s most captivating waterways. Whether you’re a history buff, a culture seeker, or an architecture aficionado, you’ll enjoy immersive experiences that bring the beauty and charm of each destination to life.
- BOOK WITH CONFIDENCE
- Your vacation is financially protected when you book with Imagine Cruising. Exceptional service and expertise. Highly recommended. Amazing value.
Contactgegevens
220 E. Central Parkway, Suite 2040, Altamonte Springs, 32701, Orlando, Verenigde Staten
- 1-888-282-5643
- customersupport@imaginecruising.com
- imaginecruising.com
4,8
Uitstekend
292 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Ferdinand was awesome
Ferdinand was awesome. He went out of his way to find the best airline flights for me. I asked for a couple changes and he made it all happen. Everything was done in a very short time. Very pleased with the great service.
7 oktober 2026
Antwoord van Imagine Cruising USA
We are so pleased to hear about your great experience! It is wonderful to know that your requests were handled so efficiently and that you were provided with prompt, excellent service for your travel plans. Thank you for sharing your positive feedback with us!
Zane was a great representative
Zane was a great representative of the company. Helped us set up our trip, understand the many offerings, and coordinate with existing plans of some friends of ours. He navigated the sign up and set up to make it work easily.
7 oktober 2026
Review zonder uitnodiging
Antwoord van Imagine Cruising USA
Thank you for taking the time to leave such a wonderful five-star review! We are delighted to hear that you received such exceptional support while organizing your upcoming journey. It is great to know that the process of exploring your options and coordinating details with your group was handled so smoothly and effortlessly. We truly appreciate your feedback and hope you have an incredible trip!
Their customer service is excellent
Ferdinand contacted me to arrange our flights & he was so helpful in researching & providing the best options for our flights. This is our first trip with Imagine Cruising but they are far & above any other travel company we have used in the past.
5 oktober 2026
Antwoord van Imagine Cruising USA
We are happy to hear that your flight arrangements went so smoothly and that Ferdinand provided great options for your upcoming journey. Thank you for sharing such wonderful feedback about your experience with us. We look forward to welcoming you on your first trip.
The follow up and assistance are second…
The follow up and assistance are second to none. I trust my advisor to offer the right options and let me choose the best one for our preferences.
5 oktober 2026
Antwoord van Imagine Cruising USA
We are glad you enjoyed your experience with us. Thank you for your positive feedback regarding our guidance and dedicated support.
Great customer service
Answered our questions and gave a very clear and detailed description of trip day by day. Booking process was easy. Harry was very friendly.
2 oktober 2026
Antwoord van Imagine Cruising USA
We are so glad to hear that you had such a smooth booking experience. It is wonderful that your itinerary was explained in great detail and that you received friendly, helpful service every step of the way.
every thing was clear waiting for my…
every thing was clear waiting for my air booking number for my cruise inApril
25 september 2026
Antwoord van Imagine Cruising USA
We're glad you enjoyed your experience and we thank you for your feedback. We appreciate your patience while we prepare the flight details for your upcoming spring voyage.
Helpful and friendly.
Zane was very helpful and friendly. He was also informative and patient as we stepped through the process of the booking. When you have an excellent product to sell, it makes life easier for the representative!
30 september 2026
Antwoord van Imagine Cruising USA
Thank you for sharing your wonderful feedback! We are thrilled to hear that your booking experience was so smooth and enjoyable. It is fantastic to know that Zane provided such patient, informative, and friendly service while guiding you through the process. We truly appreciate your kind words and look forward to assisting you again in the future!
Zane was very prifessional
Zane was very prifessional , courteous and always very willing to assist. Highly recommendable!
24 september 2026
Antwoord van Imagine Cruising USA
We're so pleased to hear that Zane was professional, courteous, and always willing to assist. Thank you for your high recommendation!
Antwoord van Imagine Cruising USA
We're so glad to hear you found us knowledgeable and easy to work with. We appreciate your kind words!
information provided was clear
information provided was clear, and to the point. Very professional attitude.
30 september 2026
Antwoord van Imagine Cruising USA
We're so glad to hear our information was clear and our team's professionalism was appreciated. Thank you for your kind words!
Very knowledgeable
Very knowledgeable, courteous, and professional customer service.
22 september 2026
Antwoord van Imagine Cruising USA
We're so happy to hear that our customer service was knowledgeable, courteous, and professional. We truly appreciate your positive feedback.
Imagine Cruising
Although we have yet to embark on our trip, Imagine Cruising has provided timely updates and has been very responsive to any questions we have had.
21 september 2026
Antwoord van Imagine Cruising USA
We are so pleased to know that our updates and responsiveness have been helpful as you anticipate your upcoming trip. We appreciate your kind words!
Antwoord van Imagine Cruising USA
We're so glad you appreciate the variety we offer in our packages. We work hard to provide diverse options!
Good contact list
I was on a reminder list and they remembered to call me up, I didn’t have to call them.
He remembered what vacations I was interested in and my mobility issues.
He kept good notes with good reminders.
23 september 2026
Antwoord van Imagine Cruising USA
We're so happy to hear our team provided such a personalized and attentive experience, remembering your preferences and mobility needs. Thank you for sharing your positive feedback!
Frances was great!
Frances was so very helpful, personable, and efficient. She was down-to-earth and provided expert advice.
24 september 2026
Antwoord van Imagine Cruising USA
We are so happy to hear that you had such a wonderful experience! It's great to know that Frances provided expert advice and was so helpful.
The agent was very kind even though the…
The agent was very kind even though the trip we inquired about was sold out the very next day, and the new trip cost was much higher!
17 september 2026
Antwoord van Imagine Cruising USA
We appreciate your kind words about our agent. We understand your disappointment regarding the trip's availability and price increase.
Lucas Morikawa
Lucas Morikawa, was excellent, he guided us through as to what we need it to do and where we’re going to.
22 september 2026
Antwoord van Imagine Cruising USA
We're so happy to hear that Lucas provided such excellent guidance and support. We truly appreciate your kind words!
Excited to experience our coming trip.
16 september 2026
Antwoord van Imagine Cruising USA
We're so glad to hear you're looking forward to your upcoming trip with us! We hope it's a wonderful experience.
Easy to understand person and full and…
Easy to understand person and full and complete info furnished
23 september 2026
Antwoord van Imagine Cruising USA
We're happy to hear that our information was clear and complete for you. We appreciate your positive feedback!
Ask me later
All we did was sign up for a trip. That was easy. When we have completed our trip you will get a review on what matters
14 september 2026
Antwoord van Imagine Cruising USA
We appreciate you taking the time to share your initial experience with us. We are delighted to hear that the sign-up process was easy for you. We look forward to hearing about your trip!
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.