Moving to the new home is a stressful experience. Thankfully, Imagine Leaving team, especially Sosi, was there to help through all process. Sosi was very accommodating and she was extremely knowledgea... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Imagine Living were in charge of the early stages of my home move and I was dealing with a lady named Justina who conducted my viewing etc. & I honestly cannot fault her! She was amazing. So friendly,... Toon meer
I got to know about SNG homes from my friend who resided in the same building and was being told about asking guidance through Justina to contact about the flat rental at atrium. Since then I was in c... Toon meer
Bedrijf heeft geantwoord
Sosi Ross was my main point of contact since the very beginning when I had my first viewing and quite honestly, she made this whole journey so much easier and fun for me. She's always so positive and... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Imagine Living is a dedicated company that specialise in the Affordable Homes such as Shared Ownership new homes, London Living Rent, Build to Rent and Private sector of Estate Agency covering London and Home Counties. With experience in both Affordable Homes and the Private sector, we offer buyers, tenants guidance towards home ownership and various rental solutions as well as an efficient, effective and reliable partnership, providing service covering all tenures for Registered Providers. Read more about the services we offer on www.imagineliving.co.uk or call us on 0203 376 6455 to discuss your requirements.
Contactgegevens
Ealing Cross 85 Uxbridge Road London , W5 5BW, London, Verenigd Koninkrijk
- 0203 376 6455
- imagineliving@imagineliving.co.uk
- imagineliving.co.uk
4,8
Uitstekend
106 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Justin@ Imagine Living
Justina was more than helpful in helping me secure my first flat. If all estate agents are like her your in safe hands!
21 november 2024
Review zonder uitnodiging
Antwoord van Imagine Living
Dear Isa,
Thank you so much for your kind words! We are thrilled to hear that Justina made your experience a positive one and helped you secure your first flat. We will be sure to pass along your feedback to her—it means a lot to our team. Wishing you all the best in your new home!
Kind regards,
The Imagine Living Team
Seamless and welcoming experience
It was seamless and very well explained throughout the application process.
I really appreciate Justina’s help throughout the process.
11 oktober 2024
Antwoord van Imagine Living
Dear Rashid,
Thank you for your kind words! We are thrilled to hear that you found the application process seamless and well-explained. Justina will be delighted to know that her support made a positive impact. Wishing you all the best in your new home!
Kind regards,
Imagine Living Team
Smooth and Stress-Free Experience
I had a fantastic experience with Imagine Living, thanks to Justina. From our very first conversation to arrange viewings, I knew it was going to be a smooth process. With over 20 years in customer service myself, I can tell when someone really knows how to deliver great service, and Justina certainly did.
She made everything so easy—any little issues that could have popped up were quickly handled with her prompt responses. She always made sure to call and check in, making me feel truly looked after. Despite being super busy, she still found the time to answer any questions and make sure everything was running smoothly. Justina was not only professional but also genuinely friendly and kind. Thank you for making the whole process stress-free!
21 oktober 2024
Review zonder uitnodiging
Antwoord van Imagine Living
Dear Tammy,
Thank you so much for your glowing review! We’re thrilled to hear about your fantastic experience with Imagine Living and Justina in particular. Providing exceptional service is at the heart of what we do, and it’s wonderful to know that Justina’s professionalism, responsiveness, and genuine care made your journey with us stress-free and enjoyable.
Your kind words about her ability to handle everything seamlessly, despite her busy schedule, truly highlight her dedication to delivering outstanding customer service. We’ll be sure to pass on your feedback to Justina—she’ll be delighted to know she made such a positive impact.
Kind regards,
Imagine Living Team
Justina is friendly and helpful
Justina was incredibly friendly, helpful, and patient throughout the process. Although my move from Coventry to London took longer than expected, she remained supportive and provided a great deal of assistance.
30 september 2024
Antwoord van Imagine Living
Dear MZ,
Thank you so much for your kind words! We are thrilled to hear that Justina made your move from Coventry to London a positive experience despite the challenges. At Imagine Living, we pride ourselves on providing friendly and supportive service, and it’s wonderful to know that Justina’s patience and dedication stood out to you. We wish you all the best in your new home!
Kind regards,
Imagine Living Team
I almost went into depression un a…
I almost went into depression in search for an apartment. I remember on two occasions I went in search for an apartment they never opened the door your guess is as good as mine and I almost got scammed. I had incidents where I got to the venue and I received a text that my appointment was cancelled. My story is a lengthy one but when I got to know about Imagine living, I sent an email Imagine I was amazed at the swift respond I received. Imagine living are professionals, organised and keep to time and appointment. I received a call from Justina God bless her. Justina is such a sweet soul she called to ensure I met the requirement. I submitted all the required documents did my reference check everything went through. They are organised and respond to mail and chat in a timely manner. Justina picks my call and respond whenever I reach out to her this alone boosted my confidence and trust. I remember I requested for an earlier move in date and they made it possible. Thank you Justina, Lomber and Juliana. Love you all.
10 september 2024
Antwoord van Imagine Living
Dear Prisca,
Thank you so much for sharing your experience with us! We understand how challenging and stressful the search for an apartment can be, and we are truly honored that we could be a part of making this process easier for you. Your kind words about Justina, Lomber, and Juliana mean the world to us—they are dedicated to providing personalized, professional service, and it is wonderful to hear that their efforts made a difference for you.
We are glad that we could restore your confidence, ensure a smooth process, and even accommodate your requested move-in date. Your trust and appreciation are what motivate us to keep doing what we do. Thank you for choosing Imagine Living and for your heartfelt feedback. We’re always here to support you and wish you all the best in your new home!
Best wishes,
The Imagine Living Team
Great level of service
The company and Justina were very helpful throughout the whole process
30 oktober 2024
Antwoord van Imagine Living
Dear Hussein,
Thank you so much for your kind words! We are delighted to hear that you had a positive experience with us. Justina and the entire team are dedicated to providing excellent support every step of the way.
Your satisfaction means a lot to us, and we are grateful for the opportunity to assist you.
Best wishes,
The Imagine Living Team
I was assisted by Justina from Imagine…
I was assisted by Justina from Imagine Living, she was very helpful with all I need to know and patient with answering my questions. All the process was smooth, until my transfer to my new flat. I am pleased and grateful for all the guidance that Justina has provided me.
Thank you Imagine Living, more especially to Justina..
13 september 2024
Review zonder uitnodiging
Antwoord van Imagine Living
Dear Mel,
Thank you so much for your wonderful review!
We are thrilled to hear that Justina was able to provide the support and patience you needed throughout the process. Ensuring a smooth transition and answering all your questions is always our top priority. We are so pleased that you are happy with your new flat and the experience with Imagine Living. Your kind words mean the world to us, and we will be sure to share your appreciation with Justina.
Best wishes,
The Imagine Living Team
Sosi Ross & Imagine Living
Sosi Ross at Imagine Living has been a part of my property journey since 2021. She is by far one of the most dedicated, supportive and helpful people I have ever dealt with.
Her customer service and assistance is second to none.
Anyone who has the pleasure of being assigned her to work with will have an extremely positive experience.
I write this review simply because it’s the loudest way I know how to shout about this phenomenal person. Her experience in the industry and dedication to what she does is evident from the moment you meet with her.
My experience with her and Imagine Living as a whole is without fault. They are communicative and work with you to get the best outcome for you as a client.
Thank you so much Sosi for your support over the years!
12 juni 2024
Review zonder uitnodiging
Antwoord van Imagine Living
Dear Sara,
Thank you for your wonderful review! Your appreciation for Sosi’s exceptional customer service means the world to us.
At Imagine Living, we take immense pride in having dedicated and supportive team members like Sosi, who go above and beyond to ensure a positive experience for our buyers. We are thrilled to hear that Sosi's expertise, dedication, and outstanding assistance made such a lasting impression on you.
Your kind words about Sosi and your overall experience with Imagine Living highlight the values we strive to uphold every day. We believe that exceptional customer service is the cornerstone of a great property journey, and it's heartening to know that this commitment has resonated with you.
Thank you once again for sharing your experience. Your feedback not only celebrates Sosi's phenomenal work but also reinforces our commitment to providing the best possible service.
Best wishes,
The Imagine Living Team
Sosi and Imagine Living are wonderful
I cannot sing Sosi’s praises enough! Not only is she incredibly knowledgeable about the properties she’s selling, but knows everything about the industry. Above this all, she made the entire experience very fun and stress free.
Sosi is extremely responsive, even responding late at night and on weekends (sorry).
Honestly, if you’re lucky to be placed with Sosi (or any of the Imagine Living staff), you’re a lucky person.
I genuinely have nothing bad to say!
23 april 2024
Review zonder uitnodiging
Antwoord van Imagine Living
Dear Barny,
Thank you immensely for taking the time to share your experience with Sosi and Imagine Living. Your words truly warm our hearts, and we're incredibly grateful for your kind words and positive feedback.
It brings us great joy to hear that Sosi was able to exceed your expectations and provide you with such a positive experience. We're thrilled to know that her knowledge and expertise in the industry, coupled with her dedication to making the process enjoyable and stress-free, left such a lasting impression on you.
At Imagine Living, we strive to deliver exceptional service to all our buyers, and your feedback reaffirms that we're on the right track. We're incredibly proud of Sosi and our entire team for their commitment to responsiveness and excellence, even during unconventional hours.
Once again, thank you for entrusting us with your first home buying experience and for your glowing recommendation. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We're here for you every step of the way.
Warm regards,
Imagine Living Team
I have worked closely with Malvika and…
I have worked closely with Malvika and Moonique over the past year and there passion and pride in there service is second to none. Its always great to catch up with them and we are proud to be working in partnership with them at The Lettings Hub
16 april 2024
Review zonder uitnodiging
Antwoord van Imagine Living
Dear Ross,
Thank you so much for your kind words and for sharing your experience of working closely with Malvika and Monique. At Imagine Living, we truly value the relationships we have with our suppliers and partners, and it's incredibly rewarding to hear such positive feedback about our team members.
Malvika and Monique are not only dedicated professionals but also individuals who take immense pride in the quality of service they provide. Their passion for what they do shines through in every interaction, and we're thrilled to hear that you have found working with them to be such a positive experience.
Your feedback is invaluable to us as we strive to continuously improve and exceed expectations in all aspects of our work. Collaborating with your company has been a pleasure for us, and we're honored to be working in partnership with such a reputable organization. Our shared commitment to excellence and customer satisfaction is evident in the seamless integration of our services, and we look forward to continuing to deliver outstanding results together.
Thank you once again for your partnership and for recognizing the hard work and dedication of our team members. We look forward helping many developers, sellers, buyers, landlord and tenants and to many more successful collaborations in the future.
Kind regards,
Imagine Living Team
I had an incredible experience with…
I had an incredible experience with Imagine Living. Their team was attentive, understanding our needs and preferences perfectly. From the initial viewing to handing over the keys, they were supportive every step of the way. Thank you Sosi who had amazing communication throughout the whole process.
30 maart 2024
Review zonder uitnodiging
Antwoord van Imagine Living
Dear Megan,
Thank you for your amazing review. We are delighted to hear that the Imagine Living team was able to provide such attentive and supportive service, ensuring your needs and preferences were understood every step of the way.
Wishing you and Ismet many happy years in your new home.
Best wishes,
Imagine Living Team
Sosi called me back after I called &…
Sosi called me back after I called & left message. She gave all the inputs, advise & guidance patiently. She clarified doubts which I had. Call with her helped me get clarity for my next steps on property purchase. Thanks much Sosi!
13 maart 2024
Review zonder uitnodiging
Antwoord van Imagine Living
Dear Vish,
Thank you for your review. It is wonderful to hear that Sosi was able to provide you with helpful guidance and clarity regarding the purchase of your first home.
Enjoy creating memories in your new home.
Best wishes ,
Imagine Living Team
First time buyer
As a first time buyer I was very apprehensive about the whole process and I am so grateful to have had Sosi to help and support me with the whole process. She made herself available when I needed to reach out to someone at Imagine living, she reassured me when I had any doubts. The journey to purchasing a property would not have been so smooth without her help. Thanks again Sosi!
20 januari 2024
Review zonder uitnodiging
Antwoord van Imagine Living
Dear Vero,
Thank you for sharing your experience.
We're pleased that Sosi was able to ease your apprehension and offer the necessary support throughout your journey to purchase your first home.
Your gratitude means a lot to us, and we will be sure to pass on your kind words to Sosi.
Best wishes ,
Imagine Living Team
Property purchased through Sosi Ross
Sosi Ross has been excellent and helped us throughout the journey to purchase a flat in February 2024. She goes out of her way to help her clients and help them with whatever queries or questions even long after her working hours. I have never met someone so amazing like Sosi and would love to recommend her for any first time buyers. Thanks again Sosi for being such an amazing person and for helping us throughout our journey.
6 februari 2024
Review zonder uitnodiging
Antwoord van Imagine Living
Dear Minali,
This review made our day. We are pleased to hear that we provided such exceptional support throughout your homeownership journey. We truly appreciate your recommendation and are grateful for the opportunity to have been a part of your journey.
Enjoy making wonderful memories in your new home .
Best wishes,
Imagine Living Team
Five star service
Highly recommended especially Sosi and her team every questions dealt with, nothing is a bother we had a bit of delay with the completion but Sosi made the transition smooth.
8 februari 2024
Review zonder uitnodiging
Antwoord van Imagine Living
Dear Maria,
Thank you for taking the time to write such a wonderful review. We are delighted to hear that Sosi and the team were able to provide you with excellent service and assistance throughout your experience. Our number one priority is to ensure that every question is addressed and that you feel supported throughout the journey .
Enjoy creating new memories in your home.
Best wishes,
Imagine Living Team
Great Customer Service!!!
Sosi is an example of top rate excellent customer service. She was there from the start to finish and has gone far and beyond to make sure we are informed and updated with information. Her warm smile and people person skills which is very hard to get these days made the process smooth and rewarding! Thanks to Sosi!
9 februari 2024
Review zonder uitnodiging
Antwoord van Imagine Living
Dear Avadawn,
Thank you so much for your lovely review. We love reading about how our team has gone above and beyond to make the homeownership journey smooth. Sosi was delighted to read your note and echoes your kindness when referring to you and Gavin .
We trust that you will create many wonderful memories in your home.
Best wishes,
Imagine Living Team
Sosi and her colleagues very very helpful and always on call
If you managed to have Sosi on your side when purchasing a property, well count yourself lucky as she is absolutely brilliant with no delays messaging and sometimes we had queries at 11pm on a Saturday and she would take the time to send back a lengthy reply, we honestly would not have bought the property without her so beyond happy.
The whole process albeit a bit lengthy but was done seamlessly with the help from Sosi and her colleagues and really puts to shame other property agents we have dealt with in the past as she really listens to your personal needs and circumstances
Highly recommend
21 februari 2024
Review zonder uitnodiging
Antwoord van Imagine Living
Dear Mrs Song,
We are so pleased to receive your review. We strive to bring the personal connections to what we do and are really happy that you notice, and Sosi is certainly our shining star in that regard. It was a real pleasure to serve you and your son and we wish you many happy years in your home.
Best wishes,
Imagine Living Team
First time buyer
Sosi has been my primary contact from the start, the very first call. She played a major role in making this entire journey easier and more enjoyable for me. Her positivity and unwavering support made what could have been a stressful process of purchasing a shared ownership flat much smoother. I couldn't be happier with the outcome. Thank you all.
27 februari 2024
Review zonder uitnodiging
Antwoord van Imagine Living
We are delighted by your wonderful review. Your satisfaction is our ultimate goal, and we are thrilled that we hit the mark for you.
Here’s to the start of a wonderful adventure.
Kind regards,
Sosi & the entire Imagine Living Team
Exceptional Experience with Sosi at Imagine Living
Our experience with Sosi from Imagine Living was nothing short of amazing. Right from our first viewing, Sosi treated us like family, guiding us through every step with patience and expertise. Her dedication to understanding our needs made the whole process feel personalized and stress-free.
Sosi was always ready to answer our questions and went above and beyond to ensure we were comfortable and informed throughout our decision-making journey. Her support extended beyond just viewings, helping us navigate the entire process with ease and confidence.
In a world where excellent customer service is hard to come by, Sosi stands out as a true professional with a personal touch. We are deeply grateful for her help and would highly recommend her to anyone looking for a seamless and enjoyable home-finding experience.
Thank you, Sosi, for making our home search not just successful, but a genuinely pleasant journey. Your exceptional service has made all the difference.
20 februari 2024
Review zonder uitnodiging
Antwoord van Imagine Living
Dear Haitham,
Thank you for your kind words and support. We’re grateful to have you as a valued customer.
Don’t hesitate to reach out if there’s anything else we can assist you with.
With thanks from Sosi and the Imagine Living Team
The team you can rely on
I echo other reviewers who mentioned that their experience was excellent. Buying a property, especially for the first time can be genuinely scary as many questions arise at each stage. I felt supported throughout the entire journey with my questions answered and explanations provided as granular as I needed to feel confident.
18 februari 2024
Review zonder uitnodiging
Antwoord van Imagine Living
Thank you, Svetlana, for taking the time to leave us such a great review. We are thrilled to hear that you loved your experience with us.
Here’s to new beginnings and amazing memories in your new home.
Best wishes,
Imagine Living Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.