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Imfuna Reviews 5

•
TrustScore 4 uit 5

3,8

Softwarebedrijf
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Bedrijfsgegevens

  1. Softwarebedrijf
  2. Business to Business-service
  3. Vastgoedonderhouder
  4. Eigendomsbeheerder
  5. Softwareverkoper

Geschreven door het bedrijf

Imfuna is a digital platform for property inspections, reporting and asset data that makes the whole process just work – from the first site visit to ongoing maintenance across an entire portfolio. Surveyors, letting agents, inventory clerks, housing providers, landlords, facilities managers and contractors use Imfuna to capture everything on site in one simple workflow. On phones and tablets, they record photos, notes and voice dictations as they walk the property. Imfuna automatically organises that information by area and item, so nothing gets lost in notebooks, email threads or separate apps. Once the inspection is complete, Imfuna turns that raw site information into clear, consistent reports and structured data. Users can generate Level 2 and Level 3 residential survey reports, inventories, check-ins/check-outs, mid-term inspections, dilapidations and more, all from the same system. Templates and wording can be standardised across teams and branches, so every report follows the same structure, style and level of detail, regardless of who carried out the inspection. Because the data is stored in the cloud, organisations can go beyond one-off reports. Imfuna provides a high-quality inspection history that can feed dashboards, compliance tracking and planned preventative maintenance (PPM) programmes – whether for a single building, a regional portfolio or national housing stock. Over time, this helps clients see patterns in defects and repairs, prioritise budgets, and make better decisions about the condition and performance of their assets. Imfuna is designed to reduce friction for everyone involved in the inspection process. Inspectors spend less time retyping notes, chasing missing photos or fixing formatting in reports. Admin and management teams gain better visibility of workload, quality and risk. End clients – whether homeowners, tenants, landlords or institutional owners – receive reports that are easier to read and understand, with clear evidence to support decisions and reduce disputes around deposits, damage and remedial works. From a single independent surveyor to organisations managing thousands of properties, Imfuna helps teams move away from clipboards, spreadsheets and fragmented tools into a modern, reliable digital workflow. The result is faster reporting today and better property decisions tomorrow.

Contactgegevens

3,8

Goed

TrustScore 4 uit 5

5 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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Beoordeeld met 5 van de 5 sterren

Excellent !

Used for over 7 years and would not change. Excellent communications from help desk in solving problems

27 maart 2026
Review zonder uitnodiging
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Antwoord van Imfuna

Hi Customer, (apologies, it seems your name is anonymous)

Wow—seven years! Thank you so much for sticking with us for nearly a decade. There is no higher compliment than a long-term partnership like yours, and we truly value the trust you’ve placed in us over the years.

I’ve shared your feedback with Help Desk team, and it put a big smile on their faces. They work hard to keep communication clear and helpful, so hearing that they’ve consistently solved your problems is the best motivation they could ask for.

We look forward to many more years of working together. If there is ever anything we can do to make your experience even better, please do not hesitate to reach out, we are always happy to help.

Wishing you a wonderful week ahead,

The Imfuna Team

Beoordeeld met 5 van de 5 sterren

Technical support are brilliant

Technical support are brilliant. Nick went out of his way to provide some of the quickest and best support ive received for a while.

24 maart 2026
Review zonder uitnodiging
Logo Imfuna

Antwoord van Imfuna

Hi WeRenovate,

Thank you so much for taking the time to share such kind feedback. We were thrilled to hear about your experience!

I’ve made sure to pass your comments along to Nick and the rest of the team. Nick was delighted to hear that his efforts made a difference—we truly pride ourselves on providing quick, effective solutions, and it’s wonderful to know we hit the mark for you.

If you ever need anything else, please don't hesitate to reach out. We’re always happy to help!

Wishing you a wonderful week ahead,

The Imfuna Team

Beoordeeld met 5 van de 5 sterren

A fantastic bespoke app

A fantastic bespoke app — easy to use, with a well-designed and personalised layout. The dictation function is straightforward, and most importantly, the customer service is excellent, with special thanks to Nick. Thank you to the whole team!

15 december 2025
Review zonder uitnodiging
Logo Imfuna

Antwoord van Imfuna

Hi Kim,

Thank you for taking the time to write this review and for your kind words.

We’re really happy to hear you’re enjoying the application and that our team especially Nick have been helpful. We always do our best to make sure you feel looked after, so your feedback means a lot to all of us here.

Thank you again for the review.

Wishing you a wonderful rest of the week and a fantastic festive season,

The Imfuna Team

Beoordeeld met 1 van de 5 sterren

App is awful

App is awful, Non-intuitive and stuttering, random crashes and data loss.

Spend over an hour creating a detailed inspection only for the App to closedown and lose all the information I've entered.

After sending the Inspection to the PC the images are either missing or corrupted, Think it's time to look elsewhere

Your reply is incredibly disingenuous as if there were no such issues, why would you have updated the app very soon after with a fix for this issue?

Why would I need to be using the same email on here that I did on Imfuna? I think you are trying to distance yourselves in order to call my review a fake and have it removed.

Disgusting behaviour from a company who are supposed to be professional

11 april 2025
Review zonder uitnodiging
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Antwoord van Imfuna

Hi Necro,

We hope you are keeping well.

We are sorry to hear about your experience and would love to assist you with your issues.

We did not see any support tickets regarding your issues and do not have a user with your name or your email as such please reach out to our customer support either via support@imfuna.com, +44 808 164 1714 or via the built in chat which you can find in the app under "More > Contact Support" or at the bottom right of the web interface.

We look forward to assisting you with your query and wish you a wonderful week ahead,

The Imfuna Tips

Beoordeeld met 5 van de 5 sterren

Great application

Great application, very good support. Highly recommended.

8 december 2025
Review zonder uitnodiging
Logo Imfuna

Antwoord van Imfuna

Hi Agnieszka,

Thank you very much for your kind words, and for taking the time to write this review.

We’re really happy to hear you’re enjoying the application and that our support team has been helpful. We work hard to make sure you feel looked after, so your feedback means a lot to all of us here.

Thank you again for the recommendation.

Wishing you a wonderful rest of the week,

The Imfuna Team

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