would have been 5 star but estimated dates provided for pending points to be available are ( in my experience ) often missed. Tip would be to set longer expected dates if you can not award the points... Toon meer
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Lees wat reviewers zeggen
Like others posting here, 2x £25 fraudulent transactions have left my Kroo bank account (and I've had to be issued with a replacement debit card), despite me never having used this company's servi... Toon meer
Perks at work is great platform where you can get discounts on almost every retailer, holidays, gym memberships etc. Get gift cards and instant e-cards for almost almost all retailers. Get your wee... Toon meer
I had an issue redeeming a voucher and contacted customer service for help. I had the pleasure of working with Mary, who provided clear and detailed instructions to guide me through the process. Altho... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
A perks platform offering over 30,000 unique discounts, and the ability to integrate a suite of tools designed to improve workplace culture.
Contactgegevens
5th Avenue 261, 11215, Verenigd Koninkrijk
- perksatwork.com
2,9
Gemiddeld
868 reviews
Heeft 34% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
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would have been 5 star but estimated…
would have been 5 star but estimated dates provided for pending points to be available are ( in my experience ) often missed. Tip would be to set longer expected dates if you can not award the points in the timeline you are quoting to your customers
7 april 2026
Review zonder uitnodiging
I don't know this company have never…
I don't know this company have never signed up to it yet you are taking hundreds of pounds off me every month and putting my paypal credit card payments sky hi I am not happy the fact I do not seem to be able to speak to a human in person to get this sorted once and for all
1 maart 2026
Review zonder uitnodiging
Haven for Fraud
Like others posting here, 2x £25 fraudulent transactions have left my Kroo bank account (and I've had to be issued with a replacement debit card), despite me never having used this company's services.
Perks at Work customer service have responded with empty platitudes and no meaningful action.
So if you care about your financial security, stay well away from their platform.
30 maart 2026
Review zonder uitnodiging
Great until things go wrong!
I have been a member of perks at work for many years spending thousands each year.
In the last couple of years my account has on approximately 3-4 occasions just disappeared completely. The purchase history, wow points, reloadable cards the lot. After a lot of painful time emailing as they do not have a customer service phone number that will deal with this they have been able to get it back.
However I reported the last disappearance on the 12th March and here we are several emails later on the 31st March with no answer!
So I cannot reload my cards, I have no wow points to redeem which I have earned and no purchase history.
I have asked them in the past to tell me why my account just disappears but no answer.
So yes its good until its not, then be prepared for the long haul!
So here we are 10 days on since they were giving this a priority review and 14 days since I raised it with the company! I would hate not being a priority case!
12 maart 2026
Review zonder uitnodiging
Antwoord van Perks at Work
Hi Stephen, thanks for reaching out. I’ve flagged your case for a priority review so our team can take a closer look. I understand it is frustrating it is to lose visibility of your account, points, and purchase history, and we want to make sure this is properly investigated.
Our support team will follow up directly once they’ve completed their review. In the meantime, we appreciate your patience.
Beware of their fraudulent practices.
Beware of their fraudulent practices.
I used PersatWork for about 3 years at my last employer. Had thousands of WOWPoints (their point based system). Later, I got laid off and tried to access the account but guess what, I can not. They locked me out of my account, with substantial amount of "my money" in the form of their WOWPoints. HR said the points can be used even after I moved out of the company, but that wasn't the case.
And the worst thing is that these guys don't have any phone number for Support. You can only raise tickets on their site (which I did obviously - more than once), and NO ONE RESPONDS TO THE TICKETS. So practically I hit a dead end.
What a shame for having such cheap and fraudulent practices.
[UPDATE]: updating my review after getting in touch with Customer Support team on email. They have resolved the account access issue and I can now access my account.
26 maart 2026
Review zonder uitnodiging
Antwoord van Perks at Work
Hi Abhishek, I can see that our team is trying to respond to you but looks like you are not receiving our messages. WOWpoints never expire and we can get you access even though you have changed employers. I will email you directly from my own work email as it seems you are not getting the team's notes from our Zendesk ticketing system.
UPDATE: I'm glad that you were able to receive my email and confirmed that you gained access to your account.
I’ve been with perks at works now for…
I’ve been with perks at works now for over 3 years and spent over £5000 with them, they always have app issues, today was the last straw i’m trying to buy a £500 curry’s gift card to use and they keep saying failed fraud checks error code 107, i’ve tried different cards called my bank, and their support team is useless, i want to purchase with them so i can get some wowpoints and now it’s giving me this headache, nightmare of a company sort your errors out so customers can buy or shut your company!!!
15 maart 2026
Review zonder uitnodiging
Antwoord van Perks at Work
Hi Karen,
I appreciate the frustration of not being able to check out, especially as a loyal Perks at Work member.
If you’ve already been in touch with our support team, I’m sorry to hear that the issue hasn’t been resolved. I wasn’t able to locate a support request connected to this review, but our team would be happy to take another look.
The error you mentioned can sometimes occur when our payment system’s fraud checks are triggered, even when the payment itself is valid. If you’re able to contact support@nextjump.com with details about the attempted purchase, our team can investigate further and help get this resolved.
Best,
Dana
Perks at Work Support
Allows Fraudulent Payments
This company does not use proper payment verification (3d checks to verify) which allowed Fraudsters to take payment from my PayPal account despite me never visiting the site.
I was shocked to see so many other people experiencing the same issues.
The initial response from the company was that I need to speak to my bank rather than investigating the problem.
11 maart 2026
Review zonder uitnodiging
Antwoord van Perks at Work
Hi Cale,
I understand how concerning it can be to discover an unexpected or unauthorized payment, and we take reports like this seriously.
To clarify, Perks at Work does not accept PayPal as a payment method. Payments on our platform are made using credit or debit cards and are processed through secure payment systems including 3DS with fraud monitoring in place.
If a charge appears on a PayPal debit card, it may indicate that the card details have been compromised. When this happens, our team recommends contacting your bank or card provider because they are able to secure the account immediately and investigate the authorization of the payment.
Our team will also investigate from our end where relevant details are provided. If you're able to provide additional details about the transaction, please contact support@nextjump.com so our team can take a closer look.
Kind regards,
Dana
Perks at Work Support
This company is a haven for scammers
This company is a haven for scammers, the first place the scammers tried to use my stolen Kroo card details was at Perks At Work. And from reading the reviews I’m not the only one this has happened to. On seeing this mass fraud coming through their platform, how have they reacted? Shockingly; no investigation, no statement, just deflection and blame shifting.
9 maart 2026
Review zonder uitnodiging
Antwoord van Perks at Work
I understand it is concerning to see an unauthorized attempt to use your card details, and we take reports like this seriously.
When situations like this are reported, we recommend contacting the card issuer so they can secure the account and monitor for any unauthorized activity.
Our support team also requested additional details so we could review the activity from our side and investigate further, but we did not receive further information to look into. If you’re able to share details about the attempted transaction, our team would be happy to review it.
Kind regards,
Dana
Perks at Work Support
Frauds
Never heard of this company but they have tried to take 2 draws of £25 today from my Kroo account.
9 maart 2026
Review zonder uitnodiging
Antwoord van Perks at Work
I understand it is concerning to see an unauthorized attempt to use your card details, and we take reports like this seriously.
When situations like this are reported, it may indicate your card details have been compromised elsewhere and are being tested across online merchants. We recommend contacting the card issuer so they can secure the account and monitor for any unauthorized activity.
Our team will also review activity from our end where relevant details are provided. If you're able to provide additional details about the transaction, please contact support@nextjump.com so our team can take a closer look.
Best,
Dana
Perks at Work Support
Fraudulently took 5 transactions of £30…
Fraudulently took 5 transactions of £30 each without my authorisation. Never heard of this company. Now £150 out of pocket while this is investigated
8 maart 2026
Review zonder uitnodiging
Antwoord van Perks at Work
I understand it is concerning to see unauthorized charges, and we take reports like this seriously.
When situations like this are reported, it may indicate your card details have been compromised elsewhere and are being tested or used across online merchants. We recommend contacting the card issuer so they can secure the account, investigate how the payment was authorized, and monitor for any unauthorized activity.
Our team will also review activity from our end where relevant details are provided. If you're able to provide additional details about the transaction, please contact support@nextjump.com so our team can take a closer look.
Best,
Dana
Perks at Work Support
An employee has cloned my Utility…
An employee has cloned my Utility Warehouse card, tested it at Perks At Work. Successful at 3 amounts. Then put in for a larger amount of £159 at the Range in Plymouth successful transaction. Then tried a larger amount and the card was declined. Then they’ve tried for several Perks at Work again all declined as it’s a prepayment card not a debit card.
The only transactions I made on this card was the day before at Amazon.
I’ve had to freeze the card and raise a dispute and hopefully will get my money back. Perks at Work whoever you are you have a thief working for you.
3 maart 2026
Review zonder uitnodiging
Antwoord van Perks at Work
We understand how concerning it can be to discover unauthorized transactions and we take reports like this seriously.
Perks at Work does not have access to card details outside of secure payment processing systems, and our employees are not able to view or use customer card information. Transactions on our platform are processed through secure payment systems with fraud monitoring in place.
If you believe your card has been cloned, contacting your card issuer is the correct step as they can investigate the authorization of the transactions and secure the account. Our team can also review activity from our side if relevant details are provided.
If you’re able to share further information about the transactions, please contact support@nextjump.com so we can look into this from our end.
Best,
Dana
Perks at Work Support
Refusing to admit they been hacked or are scam
Don't touch with a barge poll . Absolutely scammers . Either they had a hack there not owning up to or they are scamming people look at all the reviews claim the card must of been stolen what are the chances of some many people having there cards stollen and all used pm their side
Update. I have to record of them trying to contact me . Luckily the bank were helpfull and understanding. Please please please be aware look at the other reviews I'm not the only one to of had this happen
5 maart 2026
Review zonder uitnodiging
Antwoord van Perks at Work
We take claims like this seriously and have asked for more information via trustpilot to look into this. Unfortunately, we did not receive any further information. I'm glad to hear that your bank was able to resolve this for you.
If you're willing to share details on the transaction for an investigation on our side, please contact support@nextjump.com
Perks at Work is an employee discount platform and transactions on our site are processed through secure payment systems with fraud monitoring in place. If anyone believes their card details have been used without authorization, we encourage them to contact their card issuer and reach out to our support team with relevant details so the activity can be reviewed.
Best,
Dana
Perks at Work Support
Scam attempts
Every time I buy cinema tickets through them, I get scam calls trying to steal my money. My bank had to give me two new debit cards in 2025 because of this. This year I used a different card with almost no money in it to buy tickets and lo and behold, received a text pretending to be from my bank today. Please let people check out without saving card details and offer other platforms such as paypal and google pay! It's clear data is not safe with this company.
27 februari 2026
Review zonder uitnodiging
Antwoord van Perks at Work
Hi there,
Thanks for raising this and sharing details. We take reports like this seriously.
Our platform uses secure payment processing and fraud monitoring, however our team is looking into your case to rule out anything unusual. If you see anything else please let our support team know at support@nextjump.com.
Best
Dana
Perks at Work Support
this company has taken money out of my bussines account...
this company has taken money out of my bussines account...
this company has taken money out of my bank without me authorizing any payment.. i have never heard of this company.. they charged 20gbp every 30 seconds till i froze the card ... this comapny is literly made to steal money and than they make some policy that they will refund you if you contact with them but they will nevr replay to you
20 februari 2026
Review zonder uitnodiging
Antwoord van Perks at Work
We understand how concerning it can be to see unfamiliar or unauthorized charges.
If you believe your card details were used without authorization, we recommend contacting your bank or card issuer so they can secure the account and investigate the transactions. They will also be able to review and dispute any charges as part of their investigation.
Our team would also be happy to review the activity from our side if you’re able to share additional details. Please contact support@nextjump.com with any information about the transactions so we can take a closer look.
Best,
Dana
Perks at Work Support
this company has taken money out of my…
this company has taken money out of my bank without me authorizing any payment.. i have never heard of this company.. no one is replying to emails. i can only assume tis company is fraudulant..
26 januari 2026
Review zonder uitnodiging
Antwoord van Perks at Work
I understand how concerning it can be to see an unfamiliar charge. If you believe your card details have been used without authorization, we recommend contacting your bank or card issuer so they can secure the account and investigate the transaction.
I was not able to find your support ticket, but if you are willing to provide more details, please contact support@nextjump.com with any information about the charge so we can take a closer look.
Best,
Dana
Perks at Work Support
Easily a 5 star company
Easily a 5 star company, very helpful staff that sort out any issues immediately with very little fuss.
16 januari 2026
Review zonder uitnodiging
Excellent customer service at Perks at Work!
The customer service at Perks at Work is absolutely outstanding! My job ended unexpectedly in 2025, and only after I turned in my work laptop did I remember that I had purchased (but not downloaded) movie tickets through my Perks at Work account. Ellaine Villarin understood the problem immediately, and responded quickly and professionally to resolve my issue and restore my access to my account right away. I am so grateful for Ellaine's assistance and compassion. Thank you Perks at Work!
6 januari 2026
Review zonder uitnodiging
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