imoo Reviews 

Excellenr Service
Very friendly contact
Best Service ever Seen.
Still Go on !!!

Very helpful customer care team. Problem resolved quickly.

Muy amable y resolutivo, su Código es 2725, muy buena empresa, te solucionan todo muy rápido

Outstanding support. Issue was dealt with efficiently and super fast. Very happy indeed and will absolutely buy another IMOO product due to knowing this service is available from them. Special praise to work code 2725.

Imoo provided fantastic after-sales service with fast response speed. They resolved my watch issues twice, and I am grateful to customer service representative 2725. I will continue to choose Imoo smartwatches in the future.

The support for my problem is very fast and clear. So i can solve the problem a.s.a.p
Thx for support on working code 2725.
Keep up the good work

Ich bin mehr als zufrieden mit dem Service des Mitarbeiters/der Mitarbeiterin mit dem Job-Code 2725. Mir wurde über mehrere Tage immer in kürzester Zeit geantwortet und ich habe mehrfach Tipps zur Lösung meines Problems erhalten. Als sich dieses nicht lösen ließ, bekam ich ganz unkompliziert das Angebot, eine neue Uhr zu erhalten. Diese war dann in wenigen Tagen da. Wirklich perfekt!!

Toller Service und man bekommt schnell hilfreiche #9597
Vielen Dank!

Im so pleased with Imoo team’s customer support (work code 2725). I purchased a Z6 for my son and 2 times when I needed their support, they responded really quick and helpful.

I spent a few weeks researching children's smart watches. When I learned about imoo, I asked customer support. The customer support carefully explained to me the functions and usage of imoo watches, which made me finally choose imoo Z1!
I was worried at first, but thank God, so far so good for the kids and me!
These features are perfect...my son (8 years old) can call me or his dad via audio or video because we both have the imoo app on our phones. We can also send voice messages and little emoticons! You can then add other contacts who can call him, but they must be added to his contacts. Although there's no app, they can't video call him, only make phone calls! The GPS works very well and is very accurate. The watch automatically rejects unknown numbers in the contact list! The watch can then also add friends to send voice messages with friends who have the same imoo, which is great for kids to connect with friends.
I'm very happy with the price and functionality!

Ich bin absolut begeistert von der hervorragenden Kundenbetreuung und dem großartigen Service, den ich von imoo erhalten habe. Nachdem unsere Smartwatch anfangs Probleme hatte, die SIM-Karte zu lesen, hat das Support-Team schnell und kompetent reagiert. Sie gaben uns klare Anweisungen, wie wir das Problem beheben können, und tatsächlich funktionierte die Uhr nach der Umsetzung ihrer Tipps einwandfrei.

Besonders beeindruckt hat mich die Geduld und Professionalität des Teams. Trotz meiner verspäteten Antwort aufgrund persönlicher Umstände blieben sie verständnisvoll und hilfsbereit. Dank ihrer Unterstützung kann unsere Tochter nun sicher zur Bushaltestelle gehen, was uns als Eltern sehr beruhigt.

Ich kann imoo smartwatch jedem empfehlen, der nach zuverlässiger Technik und erstklassigem Kundenservice sucht. Vielen Dank für die tolle Erfahrung.

I am satisfied with this imoo product and that is why I am posting this article.
The features I use are the same as described in the sales brochure, simple GPS, chat and phone calls, meets my children's socialising needs with their friends and my safety concerns for them which is great.
At first it came in a lovely box and when setting it up I had a few queries about using some of the features, I contacted imoo customer support and got the right answer very quickly, efficient and professional customer support, the customer support told me that he/she works under the code 2725, he/she was great and provided me with customer support that I felt very happy with.
It's very easy to use, just buy and activate a matching carrier install and you're ready to use the interconnected internet (I use a Vodafone Ireland SIM).
The app was easy to download and pair with the watch.
The imooZ1 battery lasts 3-4 days which is very effective.
The video is very good and the GPS tracking is accurate.
The best smart device watch for kids on the market today and the best service support I have come across on the market.
I have already recommended imoo to two of my neighbours.

Had an issue with my sons watch, and not being able to locate him on my app. The agent who assisted me. Sent me messages via whats app through what could possibly be wrong and gave me things to try help resolve the issue. Turns out it had nothing to do with my sons watch but the app on my phone. Thank you for your help. Very good support. And very fast to reply.