IMS Property Group Reviews 

Excellent service from Michelle and the team at IMS. They helped us buy our home in 2019 and have been amazing with our mortgage over the years. Always very friendly and professional.
Any questions that we have are always explained in a very clear and knowledgeable way.
I highly recommend their services.

Michelle and her team have been extremely helpful throughout our mortgage process, really thorough in explaining the different mortgage types and advising what will benefit us the most. Super quick responses whenever we had questions and never felt like we were asking too much. Beth always kept on top of looking at adjusted rates for us and kept us in the loop with any further changes so we understood exactly where we were in the process without having to chase. Highly recommend for a quick and easy stress free mortgage application!

My friend highly recommended that I speak with Michelle to discuss my mortgage requirements and I was not disappointed by the recommendation. From my initial conversation with Michelle, I found her to be honest, professional and empathetic to my circumstances. From the fact-finding task to receiving my mortgage offer Michelle and her team have been quick to respond to my queries and regularly kept me informed of my application. I will not hesitate in recommending IMS to my family and friends. Thanks Team IMS!

Michelle and IMS have been and one and only mortgage broker since we brought our first house back in 2011! Over the last 15 years we have received a consistently excellent service from Michelle and her team. Responsive and practical advice always tailored to our personal situation and what we needed at the time. I have recommended IMS to a number of friends and would never hesitate to recommend them again :)

We’ve used IMS Property Group for our last two remortgages, and once again they have been absolutely fantastic.

Michelle and Beth were instrumental in securing exactly the right deal for us. In what has been a very uncertain time with fluctuating interest rates, they managed not only to find us a rate we’re really happy with, but also ensured every one of our requirements was met.

The service was professional, responsive, and genuinely supportive throughout the entire process. A special thanks to Michelle (CEO) and Beth (Head of Administration) for going above and beyond to make everything smooth and stress-free.

We wouldn’t hesitate to recommend IMS Property Group to anyone considering using a mortgage broker.

Adam & Pippa

Great service . The staff are so helpful and I highly recommend

The support I got from Lynsey and Gina right from the very beginning when I was deciding to get the house valued to the point the memorandum of sale issued has been outstanding. They have been incredibly supportive throughout, and on more than one occasion exceeded my expectations. I would happily recommend using them to sell your home.

IMS were fantastic and supportive throughout the buying process. Lynsey and Gina were fantastic helping me to have confidence going forward as a solo buyer - a great experience 🙌🏼

We’ve had a consistently great experience with IMS Property Group over the years. They supported us when we bought our home back in 2018 and have since helped us again with our remortgage. Michelle and her team are outstanding always clear, responsive, and incredibly easy to deal with. The entire process is well explained and stress-free from start to finish. It’s reassuring to work with a team that’s so knowledgeable and approachable, and we’re very happy to recommend their services.

We have used IMS Property Group since purchasing our home in 2018 and have continued to use them for our remortgage since then. Michelle is fantastic her communication is always excellent, and she makes the whole process simple and easy to understand. Everything is handled smoothly and professionally, which gives us real peace of mind. We wouldn’t hesitate to recommend IMS Property Group to anyone looking for reliable and straightforward mortgage advice.

Michelle was fantastic in helping me with my re-mortgage. She explained everything clearly, kept me updated throughout, and made the whole process stress-free. Excellent service and highly recommended.

I cannot recommend Michelle and the IMS team enough. Michelle makes getting you the best mortgage deal, at just the right time, her number one priority when you appoint her. She'll find your deal, keep a look out and if she can improve on the offer before its time to change she'll make sure she gets you the better deal. Perfect partner to use for all your property needs as this customer focused approach shines through when dealing with all her team.

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IMS Property Group have been absolutely fantastic helping my parents sell their home. Every member of the team has been brilliant, but a special thank you goes to Lynsey. She kept them fully informed throughout the entire process with professional, clear communication and went above and beyond to support them - especially as they haven’t moved house in 45 years! We are so grateful for everything she has done. Highly recommend!

Michelle and team are brilliant would highly recommend. We had our latest mortgage reviewed and they found the best option possible in a short and stress free timescale. You feel IMS have your best interests in the front of their thinking at all times.

Excellent customer service and expert knowledge. Highly recommend IMS. We have used them for many years and have always received a fantastic, friendly, and expert service. Michelle is highly experienced and knowledgable and we have appreciated her advice. She really cares about her clients and will go above and beyond to help.

IMS have assisted me with two property purchases plus remortgaging in the past 5 years and have always been efficient, friendly and professional

2 years ago when buying a new build Michelle was recommended to me! I have never looked back! Michelle made the process of finding a mortgage easy. Everything was explained and simple to understand. I have since recommended Michelle to others. What a friendly, professional service she gives, really makes you feel at ease with making some important life decisions! I have since contacted Michelle for a remortgage and within minutes I had options and have sorted my next fixed term mortgage! Highly recommend.

5 years ago we sold our house through IMS and found a mortgage to enable our next move. All in the midst of COVID. As our fixed rate came to an end Michelle was in touch to reassure us on the process, align a call with the optimum time to review the options, 20 mins chat later the application is in, 5 hours later the offer was in our in box. Michelle and IMS take the stress out of the mortgage process whether you are you are a first time buyer or renewing. Despite being 400 miles away from IMS now we wouldn’t turn to anyone else! Great to see them going from success to success - and with service like this you can see why!

Michelle at IMS made it seamless for us to remortgage. She is very personable and makes the whole process easy to understand and stress free.

We have used IMS for a few years, and each time it’s just effortless! Great service and I just know our mortgage is in great hands and that Michelle and team will always get us the best deal.