I purchased a number of appliances less than 12 months ago when the clip on my dryer locked. From the customer service to the tech who called out to repair the dryer the overall experience was fantast... Toon meer
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I think the service expectations are so low that this relatively decent experience gets a higher grade than it should deserve. Technicians who called were both pleasant and showed competence. Luckily... Toon meer
New Washing machine; didn't understand the working mechanics. New machines do not operate like older machine which isnt obvious upon purchase. Something salesmen need to point out in store upon purcha... Toon meer
Rang the number on the dryer not expecting too much as based in ireland and it was a uk number. Also have the dryer 6 years so warranty would be expired. Customer service arranged engineer to come out... Toon meer
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Engineer was fab got everything sorted…
Engineer was fab got everything sorted quickly and explained In detail
Speedy solution to my problem nice…
Speedy solution to my problem nice gentleman fixed my problem
Engineer extremely nice and…Oven repair
Engineer extremely nice and professional. But between getting through to people and eventually paying it took way to long unfortunately. To many phone numbers.
I give top marks to the engineer from…
I give top marks to the engineer from whirlpool Indesit, had a fault with my condenser dryer, due to lack of knowledge on my behalf. Took 3 days for engineer to call but I was happy with that. But the service was excellent, he showed me how to protect my machine and was very polite and knowledgeable. Great service. Would recommend whirlpool Indesit products with that service. Well done.
Easy communication and quickly fixed
Very easy to contact
The repair was registered and an engineer out to fix within a few days. My appliance broke on a Thurs so was just before the weekend
Great customer support both on the…
Great customer support both on the phone and in person. Nothing was an issue
Great aftercare Martin the engineer was…
Great aftercare Martin the engineer was excellent thank you Martin.
Very convenient
The repairman is very patient and approachable. It took him only few minutes to realize the problem.
Dishwasher wouldn't work after being left idol for a few weeks
Had a problem with the dishwasher after being away for some time. It was still under warranty so I phoned retail outlet and they logged in a service request. Maintenance person arrived on time 2 days later and replaced the motor. Excellent maintenance person, Philip was extremely professional. Very happy with service. Thank you.
The call out was very prompt it was…
The call out was very prompt it was refreshing to see a female engineer call very pleased with the service
Washing machine woes
Issue was resolved promptly and advise given to ensure issue should not arise again.
Good professional service.
The Engineer arrived on time and was very professional in carrying out his work.
Very good service
Very good service, lovely and efficient engineer.
Very good
Very good, prompt, professional service. Thanks you.
Everything was perfect, thank you so much Is everything perfect thank you so much…
Is everything perfect thank you so much for your cooperate..
Washing machine repair
Engineer was very nice and got the issue sorted quickly
Very efficient service on time and…
Very efficient service on time and service engineer was very helpful
Issue with Gas Cooker
It so happened the family bought 2 identical cookers the same day. Indesit has been a trusted appliance brand in the family for decades so there was no doubt about our purchase. Unfortunately, one of the cookers had an issue, the main oven was not performing as it should, took almost 3 hours to roast a small chicken.
Went back to the retailer and voiced our disappointment about the issue because the other cooker was working perfect. The assistant told me not to worry, they would organise an engineer to come visit and see what the problem was.
The engineer has been here today and solved the problem! We have successfully cooked some chicken at the gas mark and time specified. Turns out it was a faulty burner that was causing the issue. The engineer was friendly and arrived on time. This issue hasn't changed our minds about the Indesit brand, I'm sure we'll have our cookers for years to come.
Engineer was good
the help centre responded extremely…
the help centre responded extremely quickly to my request for an engineer. Both the staff member with whom I had contact with initially, and, the engineer who called were extremely courteous and helpful.
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